Sales staff well versed regarding various product options, courteous & very helpful. Orders were sent out quickly, the one sent by Purolater arrived on time, however the one sent Canada Post ended up... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Everything went completely according to plan. The representative was very professional and thorough, setup an account for me, and moved things along for this sale, but did not rush through things.
Sales were great, but I was confused a bit about delivery, communications said pickup at terminal, yet the delivery address on documents was my home address. Should give the address of the terminal wh... Vis mer
September 2024 - Calgary, Alberta. Incredible savings when you buy online and fast shipping. We will not go back to the traditional a/c furnace sales channel. Where the total cost of replacement wa... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Leverandør av varmeutstyr
- Butikk for klimaanlegg
- Leverandør av varmtvannsbeholdere
- Leverandør av varmtvannssystemer
- Ovnsbutikk
- Produsent av ventilasjonsutstyr
Skrevet av virksomheten
BPH Sales' wide selection of only the best in quality HVAC, hot water, and IAQ products from North America's leading brands, rest easy knowing that you and your loved ones will stay safe and warm. HRV or ERV air exchangers, tankless water heaters, boilers, combi-boilers, heat pumps, gas furnaces, unit heaters - we have you covered! From retrofits and renovations to new builds, our team of experts will help you to make sure you understand what products best fit your needs. We will only recommend products that we would install in our homes - a testament to our trust and faith in the quality brands and models we carry! Get in touch with BPH Sales today to find out more about their cross-Canada services.
Kontaktopplysninger
PO Box 255, S0G4L0, Silton, Canada
- +1-800-827-4306
- info@bphsales.ca
- bphsales.ca
4,5
Enestående
247 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 60 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great contact with Sales department
Great contact with Sales department
Correct part for the Bosch boiler
Fast delivery
22. januar 2026
NaviLink Lite
Was glad to find a Navilink Lite from a Canadian supplier. Quick processing and communication. Reasonable delivery time through Canada Post, and was trackable. I would definitely order from BPH sales again.
5. januar 2026
what we ordered delivered timely
5. januar 2026
Questioned an item if it was compatible…
Questioned an item if it was compatible with my unit swich came back positive. Upon receiving unit and trying it, it failed to work since a circuit board was also requiered but not mentioned. According to their policy I was not eligble for a refund even so the unit was never used and I only was able to tell that from trying to use it. Still a brand new unit with no issues, however due to policies I am not entiteled to a refund. Very inflexibel for customer satisfaction. I am out $180.00 and also am not getting a reply for sending me the unit back. Dissapoinint.
25. september 2025
Anmeldelse skrevet uten oppfordring
Read the return policy
I mistakenly ordered an item, and although the return process took some time, customer service ultimately resolved the issue. I am leaving a positive review as a result. I recommend reading the return policy before making a purchase.
30. november 2025
Arrived much earlier than expected.
16. desember 2025
Svar fra BPH Sales
Hi Rob,
Glad to hear everything arrived earlier than expected, especially with the busy holiday shipping period ;)
Appreciate your positive feedback, and we look forward to welcoming you back again in the future.
The BPH Sales Team
Poor service
No invoice was sent for the product, poor communication, no estimated time for arrival for the product. would not recommend this company nor would i use them again in the future.
16. desember 2025
Svar fra BPH Sales
SA, thanks for the positive feedback! Glad we could help :)
BPH Sales Team
Svar fra BPH Sales
Jonathan, thanks for the positive feedback. We look forward to welcoming you back again!
BPH Sales Crew
Great service and delivery was quick.
They had exactly what I was looking for in a replacement furnace. It was a lot cheaper than shopping locally, and the shipping was quick. I talked directly with the staff, and he was very helpful and prompt to return my call after confirming the stock item availability.
2. desember 2025
Svar fra BPH Sales
Hi Ray,
Glad to hear we could support you in a timely fashion AND help save you money on your new furnace purchase!
We will take a look at who your sales rep was, and ensure he receives this positive feedback.
Thanks for the great feedback at the start of this years holiday season :)
The BPH Sales Team
Svar fra BPH Sales
Cory, glad to hear you enjoyed your experience!
Thanks for taking the time to leave the feedback.
The BPH Sales Crew
Svar fra BPH Sales
Friendly & great feedback ;)
Thanks for taking the time to support us with your positive feedback, Sherry! We look forward to working with you again.
The BPH Sales Team
Wrong controller
Wrong controller, no parts for older models, very slow to fix the issue. Will not accept a bad part returned. Lack of information and transparency throughout.
17. november 2025
Svar fra BPH Sales
Good day Max,
Sorry to hear your experience was not the top quality we aim to provide!
Apologies we could not help with parts for an old model - we try our best with our national partner network where we can, but of course, holding parts or controls for all old models is not a practical option for a small family company. Thanks for your understanding regarding this point.
To help us better grow, can you please send an email direct to info@bphsales.ca with the subject title 'SVC-FDBK: Order ######' with all details regarding your order? Including the customer service aspects and where you feel transparency was not there. We pride ourselves on a transparent experience, so of course this feedback will be taken seriously.
Max, we look forward to receiving the details regarding your personal experience via email and we will work to ensure future experiences are improved.
Wishing you all the best this holiday season.
The BPH Sales Crew
service was excellant and very quick
service was excellant and very quick. received my HRV in a quick manner with everything as was explaned to me. Would recomend this company.
6. november 2025
Svar fra BPH Sales
John,
Glad to hear your experience was a positive one! Hope you enjoy the improved IAQ with your new HRV installed!
Look forward to working with you again.
The BPH Sales Team
Everything
Everything. The people we friendly, very helpful and delivered what I asked for. Thank you very much!
10. november 2025
Svar fra BPH Sales
Americo, glad to hear you found our team both friendly and helpful.
Look forward to welcoming you back again in the future.
The BPH Sales Crew
Great to deal with
23. oktober 2025
Svar fra BPH Sales
Tim, thanks for trusting BPH Sales for your HVAC, hot water, and IAQ needs!
We look forward to having you back again in the future.
The BPH Sales Team
Svar fra BPH Sales
Charlene,
Thanks for the awesome feedback! We will make sure our technical sales and support team receive this feedback!
We look forward to helping you out again.
The BPH Sales Team
Quick and easy to find the unit I…
Quick and easy to find the unit I needed and order it. Great service and quick delivery.
15. oktober 2025
Svar fra BPH Sales
Hi Bill,
Thanks for the detailed and positive review! Helps both future customers and also ourselves to ensure we are always meeting our customer needs.
Look forward to working with you again.
The BPH Sales Crew
Dette er Trustpilot
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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