I had the best experience dealing with bound apparel, their customer service was absolutely amazing. I was in contact with Ruby who was a dream to deal with she made my experience so easy and helped m... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Bound customer service is amazing! Had an issue with flares I received and got a reply within the same day from Ruby who was so lovely and easy to deal with ❤️ had a replacement sent the same day and... Vis mer
I bought my first tracksuit back in March, i text the girls on Instagram about sizing and Ruby was so helpful, sending me an email with a sizing chart and everything which was great! Obsessed with my... Vis mer
The quality of the clothes is absolutely top notch. I wanted to exchange my track pants and there was amazing customer service from Ruby with quick replies and being so kind and helpful. All packages... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Bound was created to fulfil the need for leggings that are 'not just for the gym'. Our products are fashion and comfort-focused but are perfect for working out. Created in 2020 by a team of two, it has grown into a familiar favourite in many wardrobes around Ireland & the UK.
Kontaktopplysninger
5 Brayford Square, E1 0SG, London, Storbritannia
- hello@boundonlineapparel.com
- boundonlineapparel.com
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Excellent customer service with Ruby
Return two items back and ruby from the customer service team was fab in helping me! Love bound apparel fab team xx
Genuinely so good.
Reallyyy impressed with the quality of the leggings and tank tops! Super flattering and comfortable. The leggings are actually worth the money imo. I'm a size 10 and they fit like a glove. Camel toe resistant! I couId'nt recommend them enough!! I will say with the tank tops, I'm a 34DD and I got a size 10. A very comfortable fit but I got a size 8 as well and it feels more secure. Size 6 is surprisingly very comfortable too! Makes the girls look incredible haha. I will be purchasing more in the future!
I had to contact bound apparel through…
I had to contact bound apparel through email in relation to an online order I placed. Ruby was an absolute dream to communicate with and she had my problem sorted within a few days and made the whole process so easy, thanks again Ruby !
Had to contact bound in relation to an…
Had to contact bound in relation to an online order. It was very easy to contact them and Ruby was brilliant to deal with.
It was my first time ordering from…
It was my first time ordering from bound apparel and I was so so excited to be able to get a few of the pieces including the navy tracksuit ! I had ordered a few pairs of leggings too but I ordered the wrong size. I got in contact with ruby and she helped me with exchanging the leggings for a different size. I can not praise her enough ,she got back to my email so quickly, was so lovely and understanding and got the situation sorted so quickly. Big thank you to all the bound team but just wanted to especially thank ruby for all her help and for being so kind ,thank you !
Amazing quality
Went to the pop up in the Kilkenny store in Cork absolutely fantastic experience, the girls from Bound were so happy to help, so kind and I got my hands on the navy tracksuit. Absolutely AMAZING quality, this was my first purchase from bound and certainly won't be my last!
Always a brilliant experience shopping…
Always a brilliant experience shopping at Bound Apparel. Customer service is outstanding and shipping time is super fast!! Ruby was very helpful when I contacted about exchanging an item. Highly recommend
Very happy with Bound Apparel
Very happy with Bound Apparel. Fantastic quality leggings, very helpful & friendly staff 😊. Very good customer service also. Thank you Ruby and all the staff. Looking forward to ordering more gear from Bound Apparel. I would recommend then, just on first impressions at their pop up shop @ Liffey Valley 😊
Absolutely love my new gym gear
Absolutely love my new gym gear. The sets are so gorgeous and so supportive for the gym I couldn’t be happier with them. Thank you!
Zippie hoodie exchange
I was sent a zippie instead of a hoodie I ordered in the navy restock, I emailed ruby and she had the hoodie sent out straight away and had a return set up for me to send my other one back, the loveliest girls to deal with x
Very helpful and kind!
Customer service is a solid 10/10
I recently purchased two pairs of joggers for my daughter from the Pop-up and needed to exchange both for a different size. Also purchased leggings and the Grandad Knit all fantastic quality. From start to finish, the customer service was absolutely outstanding. Ruby was fantastic — she followed up with both an email and a phone call, issued a credit note for one pair, and sent out the second pair straight away, all while I was still returning the original items.
I was able to use it for early access to the restock of the navy tracksuit, which was a brilliant touch. Their attention to detail and level of care is genuinely impressive. Customer service is a solid 10/10.
This is a female-owned brand, and it's clear they're passionate about what they do. I also purchased a hoodie from them at Christmas, and after countless washes, it still looks and feels like new — the quality is second to none.
Highly recommend Bound Apparel. Great products, great people, and top-tier service. Will definitely be back for more!
Excellent 😊
Placed my first order with Bound two weeks ago and my second a week after. Great quality clothing. Customer service is amazing, so responsive regarding queries and returns. Replaced a pair of leggings straight away when I had an issue with the first pair. 10/10 😊
Love Bound 10/10 on all!
Love bound 10/10 quality pieces, customer service and love the bound community. Birthdays, Christmas and any event sorted as bound is my go to brand for all! If your thinking of picking something up 100% do you won’t regret it!
Love love love the quality of these…
Love love love the quality of these shorts! and the shipping was super quick. Would highly reccommend !
Space Blue Leggings
Comfiest leggings ever🫶🏻 I am 5 ft 3 and they are the perfect length for me🫐 Currently waiting for the navy tracksuit to be restocked🤞🏻🫐💙
20/10 STARS✨
The customer service department is absolutely amazing!! I usually don’t order anything online down to the fear of things not fitting and non responsive services.
I’m not on social media but I happened to see an add for this hoodie on my friends phone, I ran to get it, I was send out the wrong size originally not only did the company go above and beyond to help try resolve this issue but maintain such professional support.
I also got the leggings, they are so comfortable, good quality and even have a pocket at the back to your hold phone in while exercising.
I will be buying more items, not only am I extremely happy with the customer service but I’m delighted with the fabulous clothes. I have been ranting to everyone about the clothes and how loyal the service is !!! 20/10*
Abbie was so helpful to me and my…
Abbie was so helpful to me and my package came in a day
Prompt delivery and high quality…
Prompt delivery and high quality product. I love them. Great length in the ultra long leg. I usually find it difficult to get trousers of this length. Thank you.
Beautiful comfortable pieces and great…
Beautiful comfortable pieces and great service
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