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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

BOSSU is such a dirty company. What a scam this company is and their customer service has definitely dropped off. They just take money from customer but don't give right product.

Vurdert til 5 av 5 stjerner

Very easy to navigate online with super quick delivery, it arrived next working day with dpd. very condition, vr headset looked like new. Lovely 2nd Oculus. Very good communication with updates. Thank... Vis mer

Vurdert til 1 av 5 stjerner

Be careful buying from this company. We bought a Xbox from them which has stopped working. We have attempted to contact Bossu as the Xbox is still under warranty but they are not coming back to us. We... Vis mer

Vurdert til 5 av 5 stjerner

I was a bit hesitant to buy a refurbished Series X, but I'm so glad I did. The console arrived in immaculate condition and functions just like a brand-new one. The packaging was secure, and the delive... Vis mer

Informasjon om virksomheten

  1. Butikk med tilbehør til mobiltelefoner

Skrevet av virksomheten

The go-to online retailer for refurbished tech and personalised tech accessories. Whether you need to buy/sell game consoles(PlayStation/Xbox) or iPhones refurbished to a high standard, or premium customised phone cases for your iPhone, Samsung or Google Pixel, we have it all. We care about the environment, recycling techology is an intrinsic part of BOSSU's ethos, that's why we offer the best prices for your game consoles(PlayStation, Xbox, Nintendo) and iPhones

Kontaktopplysninger

3,3

Middels

TrustScore 3.5 av 5

120 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke svart på negative anmeldelser

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 1 av 5 stjerner

Honest review please stay clear of this…

Honest review please stay clear of this retailer, bought an Xbox series X never arrived, they sent me an email after I chased my order to say they would process a refund, they never processed a refund which is a good job I payed through clear pay as I opened a dispute with them and they got me my refund

28. september 2024
Anmeldelse skrevet uten oppfordring
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Svar fra BOSSU

Hi Lee,

We're sorry to hear your item did not arrive, just to clarify we did process your refund and you received it today.

Vurdert til 5 av 5 stjerner

I was able to trade in my meta 2 for…

I was able to trade in my meta 2 for the meta 3 and paid the difference, this made it more affordable and the 3 was in great condition. They take in any old tech you have so worth checking with them, they were extremely helpful! Thank you

2. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Amazing service

Amazing service, quality customer service. Brought my ps4 down to be cleaned, since then my playstation has run smoother and doesn't sound like a jet engine anymore !! Thank you BOSSU !!!

6. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Number one scammer

Number one scammer. Do not use their service!!

13. august 2024
Anmeldelse skrevet uten oppfordring
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Svar fra BOSSU

We cannot verify your order, and we do not ship to the US, please clarify?

Vurdert til 1 av 5 stjerner

AVOID!!

AVOID!!! Sold me a faulty PS4 console, refused refund so I took it to a specialist and found out the item had no motherboard. £160 gone will be taking this further now.

5. september 2024
Anmeldelse skrevet uten oppfordring
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Svar fra BOSSU

Hi Howard,

Thank you for your review. We take all feedback seriously, and we're sorry to hear about your experience. However, we’d like to clarify a few key points for the benefit of other customers.

You reported an issue with your console on August 8th, five days after purchasing from BOSSU on August 3rd, 2024. As a gesture of goodwill, we promptly offered a free return label on August 10th for a replacement, which you agreed to. To date, we have not received the returned item.

Regarding your claim that the PS4 console had "no motherboard," we want to assure all customers that this is simply not possible. Each console undergoes a rigorous refurbishment process, including both external and internal inspections, as well as functionality tests, before dispatch.

If you have further concerns, we're still happy to resolve this through the return process as initially offered.

Vurdert til 2 av 5 stjerner

Ordered a ps5 disc edition and used…

Ordered a ps5 disc edition and used amazon pay with next day delivery aswell and ordered this on the 30th of august so should’ve come on the 31st instead it hasn’t showed up yet thankfully i am getting a refund for next day delivery but that’s not ideal as i wanted it delivered ASAP and it says on the website “fast delivery” which clearly isn’t the case

2. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I ordered a 256gb metaquest 2 headset…

I ordered a 256gb metaquest 2 headset for my sons birthday. A week after ordering I noticed that the royal mail tracking number hadn't changed status. I contacted bossu and they informed me that they didn't actually have it in stock so I was waiting on a delivery that would never of been delivered and I wouldn't of known about it either because they didn't contact me to say it was out of stock. They offered the 128gb on next day delivery (do it would come in time for my sons birthday) however it didn't...I'm still waiting for said headset to be delivered. If it doesn't come tomorrow I will be requesting a refund. Seems like a total scam website, wouldn't bother with them again.

15. august 2024
Anmeldelse skrevet uten oppfordring
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Svar fra BOSSU

Dear Rachel,

Thank you for your recent purchase and for taking the time to leave a review. We deeply value all customer feedback as it helps us improve our service. However, I would like to address some points mentioned in your review to provide clarity on the situation.

We understand the frustration of not receiving your item in time for your son's birthday and sincerely apologize for the delay. The issue arose from an unexpected stock shortage of the 256GB Meta Quest 2 headset, which we informed you about and offered a quick alternative. We also upgraded the delivery to Tracked24 at no extra cost to ensure you received the 128GB version as quickly as possible.

While there were delays and challenges with the tracking updates, which were unfortunately beyond our control, the headset was delivered on Sunday as promised. We take pride in our long-standing reputation and always aim to fulfill our customers' orders with integrity and transparency.

Given that the item was delivered and our efforts to rectify the situation, we respectfully request that you consider revising or removing your feedback. Your satisfaction is important to us, and we hope this experience will not deter you from shopping with us again.

Thank you for your understanding.

Vurdert til 5 av 5 stjerner

It was a gift for my sons birthday

It was a gift for my sons birthday, the support team were aware of this and went out their way to make sure it arrived on time. I'm sold on Bossu now and this is the first place I'll be going for any tech, really happy and most importantly so is my son.

3. juli 2024
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

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