Booths Anmeldelser 

Paul The Greeter at the Lytham Store is a major asset. Unfortunately, there are a handful of long-standing staff who are miserable, rude, unhelpful, do not say hello/goodbye or please/thank you. Aldi is opening in 2025 so Booths will have more competition. Currently I alternate between Booths and Lidl. The latter may not provide a wide range of goods like Booths but all their staff are friendly, polite and helpful, even when they are clearly very busy.

Avoid like the plague. Bought salad and 1 day after best before date it was rotten all the way through.
They said it was my fault for using it after the sell by date.
They don't understand the difference between sell by and best before and an item should not be rotten 1 minute after midnight on best before date.
they didn't even offer to refund the price of a lettuce.
Go to Aldi half the price twice the quality

Visited Garstang booths today for coffee and croissant. Counter displays cakes scones etc., all under cover however croissants are in open baskets at the front of the counter. People queuing are coughing, sneezing and brushing past with coats and bags.
Why any catering manager worth their salt would allow food for consumption in this way is beyond me. I didn't purchase a croissant - needless to say the baskets were nearly full, presumably for similar reason. We visit various cafes and find Garstang to be the least clean. Booths in Garstang is a lovely store but sadly not the cafe.

Worst croissant ever! Greasy and doughy with an odd taste of oil. Review is based solely upon the terrible pastry. Quite literally had better tasting croissants from a plastic packet than these abominations. Booths should shame for themselves saying these are freshly made croissants when they’re obviously just mass produced pastry with cheap ingredients delivered and maybe “baked” in store.
Really disappointed today, I pay more because I expect better.

Honestly booths is a fantastic supermarket. Like any there's a few bad products and a few issues. But to me it's how they deal with it. It gets sorted asap. Staff super friendly. Now it's not cheap. But you get what you pay for. Some things are too dear. But mostly it's good. There gammon is awesome. Been going years just gets better

I was having trouble paying in booths car park. One of your store colleagues, named mark, was very polite and helpful. I much appreciated his help, big thank you to Mark.

Handy supermarket. Great quality food. 👍

Went to the shop in Keswick today we had a support dog with us (in a buggy he’s disabled) we were half way round the shop when we were approached by a member of staff who told us rather rudely “no dogs allowed and to get out” when we tried to say to her that he was a support dog we were told NO DOGS ALLOWED. Very rude lady who is allergic to dogs. So if you have a support dog which includes guide dogs or if you have dog hair on you stay away from this store you will not be welcome. 😡🤬😡

This super market is probably the worst in knutsford the only thing going for it is free parking so park there shop somewhere else

Called at Booths Keswick for breakfast sandwiches only to be told there is a thirty minute wait but the waitress said I will just go and check if this correct only to return and said it is now forty five minutes. So we asked for toast and marmalade so she replied it is still forty five minutes. We then decided we couldn’t wait so asked for three coffees to go, got back to the car and the paper cups were half empty and costing over £9. Contacted head office but fobbed it off as a minor issue and they had contacted the store manager to make sure standards were met. So all I can say is don’t use Booths if you are hungry use a local cafe where you will get better service and value for money. Please I hope you take notice of my experience because I will never shop at booths again. Just to let you know there is a Co op just around the corner and a lot cheaper give them a try.

Our breakfast this morning at Booths Longton cafe was very poor. The vegetarian breakfast was cold apart from lukewarm baked beans and the scrambled eggs were over cooked and like rubber. My partners full breakfast was also lukewarm, the egg overcooked and far below the standard of previous breakfasts. The cafe temperature was very cold and uncomfortable. We were told nothing could be done about it! A very unpleasant experience which we will not repeat.

Purchased a not cheap cottage pie, thought it looked a bit “ loose “when I put it in the oven, turns out it was potatoes and gravy!no meat in it whatsoever.sort of a potato soup.

Avoid the Too good to go bags at Chorley.
All I got this evening was bread, bread and more bread; no bakery items at all.
Very, very disappointing.
Starbucks offered a really great variety I will return there in future.

Visited Keswick today and decided to purchase their meal deal. The only thing wrong was the prawn mayo sandwich. Far too much pepper and not enough mayo. In fact I couldn’t see any!!
Not a patch on Marks and Spencer’s

Wanted to purchase a couple of the “slogan” tote bags but I couldn’t see the ones I wanted and had seen a couple of days previously. After mentioning this to Tev on the checkout, he advised I ask the manager to help. I did just that and the manager, went off to the stockroom and brought back the whole range for me to choose from. That’s what you expect from Booths. A service we regrettably don’t get down South. Hats off to the manager of the Settle store. Thank you very much.

Absolutely appalling customer service from the Ulverston store. The products are always close to their sell by date! Just purchased two bottles of milk with a sell by two days away!!! Wished I’d noticed…..the bread just one day from sell by date. Spoke with a person within the store, who was rude, would not allow me to get a word in, not apologetic or empathetic towards the consumer. Luckily got the ladies name and will elevate this to Booths HO! A few lessons in customer service wouldn’t go amiss. Been a loyal customer of Booths, but no more…..I’ll choose to shop at a store that values its custom.

My Son bought some fresh pitted stuffed olives from Booths when he bit into one there was still a stone in and it subsequently broke his back Tooth. He rang the shop where they offered to refund the price of the olives but it does not compensate for the £100+ it is going to cost at the Dentist for it repairing. Be careful when you buy these things.

Awful fresh produce - fruit and veg. Expensive and of the lowest quality. After 3 unsuccessful attempts at making a complaint on line I gave up - perhaps that’s what they want.

Parking scam being run in conjunction with Parking Eye. You overstay slightly and receive a PCN. You pay and then about 10 days later receive another PCN for same transgression but for twice the amount - obviously hoping that you are a regular shopper and won't check. I gave Booths chance to deny they were jointly running a scam and to sort it out. They ignored it - draw your own conclusions.

I am totally appalled by the lacklustre and insensitive response to my legitimate concerns received from this Dickensian Company.

My Booths Loyalty Card had accrued £20 worth of voucher entitlement when the value was deducted from my account on 20th March, 2024. Booth's have stated that their vouchers were mailed out to customers on the 2nd April, but as at today, almost 3 weeks later, I have not received my allocation. The Company response has thus far been patronising and dismissive in the extreme. This is a transcript of the response received from Booths, and they are rigidly holding to their position, citing "Company Policy"
:-
"Please rest assured I have looked into this for you and I can confirm that you were sent £20.00 in vouchers and we have the correct address details for you on file.

Please be aware there may be a delay due to the postal service but I can confirm that these have been sent to the correct address.

Therefore, if you could please wait until the voucher expiry date which is 26th May 2024 to confirm that the vouchers have definitely not been received and then we can look further into this for you."

I think it is patently a case of "Caveat Emptor" when dealing with this Archaic Business Model....and it may very possibly prove to be the catalyst, and the time to switch my long standing allegiance away from Booths as my historically preferred "go to" Supermarket!!