Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Print quality is amazing and if anything goes wrong the customer service team is so helpful and always does their best to solve the problem. I've had the best experience with both Arron and Kayleigh w... Vis mer

Vurdert til 5 av 5 stjerner

I'm giving 5 stars, as so far so good. I have placed several orders so far and each one has been delivered on time, well packed, undamaged, and the actual quality has been great, very close to traditi... Vis mer

Vurdert til 1 av 5 stjerner

Terrible experience!!!! Do not rely on Bookvault: extremely high costs, nonexistent distribution, endless delivery times, and awful customer service! Never again!! I printed and ordered a bo... Vis mer

Vurdert til 5 av 5 stjerner

I’ve had a really positive experience using BookVault. The setup was simple, and the integration with my store made the whole process feel smooth and manageable, even without a technical backgro... Vis mer

Informasjon om virksomheten

  1. Digitale utskriftstjenester
  2. Bokforlag
  3. Trykkeri

Skrevet av virksomheten

Bookvault is a print-on-demand service designed to be the perfect all-in-one platform for indie authors and self-publishers. Bookvault promises high-quality printing with industry-leading binding choices. Upload your titles today and begin selling through retailers such as Amazon and The Great British Book Shop or set up your automated online store using our eCommerce integrations with Shopify, WooCommerce and many more.


Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

85 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Having published about eight titles via…

Having published about eight titles via BookVault (POD) and had no problems at all or at any stage I can't understand why the reviews on here are so negative. The titles have been for a number of my author clients and none have expressed any complaints about quality, binding, paper etc.

I've built a good relationship with staff and I feel that helps rather than treating the process as a faceless online transaction. They've offered good advice when I've asked questions and been flexible/helpful many times.

I have no hesitation in recommending them but many people think it's a simple process putting a book together (it's not!) and can be done by anyone. Some knowledge of the processes involved offers great advantages and I've been designing for about forty years and taking photos for over fifty - that's helped. I recall litho printing etc so cut my teeth in that era.

Thanks BookVault

31. juli 2024
Anmeldelse skrevet uten oppfordring
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Svar fra bookvault.app

Thank you for this wonderful review Tez, we look forward to your future titles!

Vurdert til 5 av 5 stjerner

Good quality picture books at a price that works

I am a UK based self published author illustrator and the quality of Bookvault POD children’s books is unmatched. Originally I tried Amazon KDP print on demand but the paper and cover stock options were too flimsy , so unsuitable for children’s picture books, and the KDP price was also too high. Bookvault offers loads of trim sizes and stock options and I’ve been totally delighted with the printed book quality that I’ve received. Plus they do it at a really competitive price that works for me. The Bookvault author dashboard had some weird glitch going on with a book thumbnail that fed through to my POD paperback image on Amazon, but when I contacted support they’ve always come back to me within 48 hours, or you can schedule a video call. Thank you everyone at Bookvault!

25. juli 2024
Anmeldelse skrevet uten oppfordring
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Svar fra bookvault.app

Glad to hear we could impress! Thank you for the review :)

Vurdert til 5 av 5 stjerner

In love with Bookvault!!!!

I'm absolutely thrilled with the level of communication, professionalism and mastery provided by Bookvault!

As an author living in Europe, finding a paperback distributor for both the US and Europe was a huge challenge. Not only does Bookvault provide amazing service in both parts of the world, they do so flawlessly!

I ordered a copy of the first book I uploaded to see how it would look and I had accidentally chosen the wrong cover size. They printed it, took a photo and contacted me to let me know I had picked the incorrect size and told me what the correct size was!! I was floored with the amazing service! When I fixed the issue and got my book, it looked fantastic!!!!!

I recently had a different question and have been so happy with the expedited and helpful communication they provide!!!

I can't recommend Bookvault enough!!!

20. juli 2024
Anmeldelse skrevet uten oppfordring
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Svar fra bookvault.app

Thanks for the review Kimberly! We're glad to have impressed!:)

Vurdert til 4 av 5 stjerner

Bookvault

Following from my previous review, Bookvault have been in contact with me to assure me that they are genuine. I acknowledge that I may have been mistaken about them and I wish to change my review to positive.
I apologise for the misunderstanding and I am hopeful that I will be successful in getting my book printed by Bookvault.

3. juli 2024
Anmeldelse skrevet uten oppfordring
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Svar fra bookvault.app

Hi Pat, If you check the status of your ticket you will find that you have received a response from us before you left this review. I'll attach the response here also for your clarity.

Hi Pat,
Please see below from our help centre article;
Guide - How do I upload my files?
(https://help.bookvault.app/how-do-i-upload-my-files)

I can assure you we are not a bogus company, we have only just started a trustpilot. I'm sure you understand a review like this can be damaging to a company, and would appreciate if you reconsidered this review as it appears we have made efforts to help you :)

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv