Booker Cash & Carry Anmeldelser 

Absolutely appauling. Got their HGV Drivers driving through deep puddles whilst your trying to keep yours out of the water when on a flooded road and one of their pathetic excuses of a proffesional driver comes steaming through! Absolute Cowboys! Next time I wont give you any room to manouver past and cause me issue's.

I shop at bookers every week the staff are really helpful, and nothing is no trouble whenever I ask for help , today I called in As usual and the manager came and told me I had a flat tyre , he then went and asked his staff if anyone had a pump which the did , I am now at a garage replacing the tyre , thank you both so much 😃

Spend thousands of pounds here every year and their customer service is awful. If you don't like lump it attitude. I really wish there was an alternative the place make me so angry.

Went there the staff was rude and I never got any help with things I needed to find

So now owned by Tesco. You supply local shops and Tesco keep saying how much they do to keep prices low. Such lies. Jack's range went up very quickly and more than it should have and again this year your increasing prices when they should be coming down. Tesco, still stealing from one to lie to the other. Scum company, Booker is Tesco and they are profiteering from the poorest people as they always do.

Absolutely useless place useless for ordering Absolutely terrible for delivery cancel it whenever can have you waiting days for your stuff hate the place avoid at all costs change days dates times without letting you know

What has happened when these stores were Makro they were fantastic and sold clothes tools and everything like Costco and in my opinion were better now they are just really poor with very little product range, is Tesco trying to destroy these stores if so sell them to someone who will return them to their former glory. Or it’s doomed. Makro cafe was brill at cribbs.

Lovly Staff
Got there & realised I had forgotten my card Girl at the counter was lovely gave me my number on bit paper to give in at the till
Asked to find an item & the man went to find it & brought it back no bother at all smiles and polite
& They have great toilets clean warm & lots of toilet rolls & hand soap
They are a great bunch of staff
Highly recommend the place

Been using Booker for over 15 years. On used the delivery service for the last 8 years. Over that time they have moved our account from Tamworth to Saltey, now to Halesowen Makro. Service has declined with every transfer. Now even when we call the customer support, they can’t answer our questions (usually late deliveries).
Service is now impacting on business. Do NOT use. There are more reliable Cash and Carry’s out there.

On 19 December i recieved the chicken out of date,on my next order they have problem with drivers, my delivery was on Tuesday and i didn't receive, they said is gonna be on Wednesday, which i didn't receive, they refund my money back, the next one i place an order to arrive before New Year, They took my money but i didn't receive my order, I'm very disappointed!

My husband gets all of our meat at the Butcher's counter in Bookers Acton. The butcher, Kizewski Kizysztof, is extremely helpful and knowledgeable and all of the meat we've had from Kizewski has been first class.

Management is appalling they dont do anything about delivery time and missing items and charge you fully for the order. Experience of 3.years with them. Avoid at all cost. They hire driver who can not read and write.

Went to bookers/macro Rayleigh on 28/11/2023, as was told by email, I had 30 days to keep my account on 18/11/2023, only to be told my account had been closed, the lady helping me apologised and said “ You’re not the only one this as been done to”. Poor business practice and would not recommend to anybody. If you want my advice DO NOT BOTHER WITH THEM.

I visit bookers on several occasions. The staff are great. From the top to the bottom.
Kieran and Gina deserve special mentions. They looked after me last week when I was not well. Kieran always willing to help load my goods for me. His politeness deserves a special mention.
Well done Bookers Scarborough.

Huge thank you to Meg in bridgend booker for sorting me out this morning when I was in a pickle.she was absolutely amazing,customer service at his best

After 13 years of using bookers and getting deliveries they have decided to close my account as i don't spend enough money
i know a few guesthouses near me where they have done the same
Obviously don't want my business anymore
shocking customer service

Always can get my stock .
Great customer service when need help reaching stock .

So, having used Booker for nearly 8 years for my business, I feel eminently qualified to comment on the service that I have experienced, and it really has to be a huge negative for many reasons.
1. Prices. I always from a young age envied those who had access to the rarified atmosphere of the cash and carry account holders world, thinking it was an alladins cave of super prices, not available to mere mortals outside the catering and retail world. Who was I kidding. Virtually every single product I buy now, is cheaper in countless normal high Street supermarkets. So what is the point of Bookers.
2. Stock. Hardly ever has all the items I require, so have to re invent menus on the fly to compensate.
3. Customer service......zero especially since Tesco took over. It really is not a friendly place to be anymore, and I get the impression that staff are anything but happy there.
So to sum up.....quite simply, what is the point of Bookers any more. Answers on a postage stamp, if there are any.

Working at a school, we have deliveries from this company in Aldershot. The manager is rude to our staff and we have never had a consistent delivery. To add, the only people they really let down are our kids. Disgusting.

After recently having my account closed because "I did not spend enough money, I was not perturbed as I can buy most of what I want from supermarkets that are much cheaper. How is it that a wholesaler can be more expensive than a retail supermarket? Staff at my local branch in any case are rude and arrogant.