Boody EU Anmeldelser 

94
•
TrustScore 3.5 av 5

3,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

Fijne producten, zonder naden en met goed materiaal. Alleen jammer dat de wireless T-shirt bh's geen sluiting hebben, waardoor de band na verloop van tijd losser wordt en niet strakker kan. Retourkost... Vis mer

Selskapet har svart

Vurdert til 3 av 5 stjerner

Bought t shirt bras having measured my right size but it was too small so ordered bigger size which cost me more postage New size arrived (lovely packaging) after a while so on the positive side the... Vis mer

Vurdert til 1 av 5 stjerner

I bought 3 items, all XL, Womens ribbed turtleneck top, seamfree undershort, womens classic long sleeve t-shirt. All 3 are literally different widths and lengths. I've worn all 3 both immediately afte... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Phenomenal customer service! When my package went missing, I contacted support. After a quick start with their AI assistant, I was connected with Cherry (Community Liaison). She was absolutely won... Vis mer

Informasjon om virksomheten

  1. Klesbutikk
  2. også i
  3. Dameklesbutikk
  4. Herreklesbutikk
  5. Undertøysbutikk

Skrevet av virksomheten

Make yourself comfortable. ☁️ Underwear, loungewear and apparel 🌱Certified Organically Grown Bamboo Viscose 🌎 Proudly B Corp and 1% For The Planet


Kontaktopplysninger

3,4

Middels

TrustScore 3.5 av 5

94 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,4

Alle anmeldelser

(94)

21 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I usually almost never write reviews

I usually almost never write reviews, but this time I felt like I had to as I am super happy with the order. This is the second time I’m ordering from them and it won’t be the last. I love the quality of their products, don’t want to wear any other bra anymore and their pijamas are soft as butter. My first package got lost and the customers service was sooo helpful and they re-sent my package which then arrived super quick. Second time had no problems with sending and got the package sooner than expected. Ordering from outside of UK. So thank you Boody ❤️

3. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Comfortable but not impressed with the quality

I ordered a seamless bra earlier this year. Initially I was very pleased with it as it is very comfortable to slip on and wear. However there are a couple of reasons why I don't think I will be ordering from this company again. Firstly the bra has some padding inside it which slips around and needs putting into place each time before wearing it- which is a bit of a faff and a pain to do each time. Secondly one of the straps is about to detach itself at the back and will need sewing back on. So, whilst it is undoubtable comfortable I don't think the quality is there.

26. oktober 2025
Anmeldelse skrevet uten oppfordring
Logoen til Boody EU

Svar fra Boody EU

Hi Sarah,

Thank you for taking the time to share your experience.

We’re really sorry to hear that your bra didn’t meet your expectations, and we completely understand how disappointing it must have been to deal with the issues you mentioned.

We truly appreciate you letting us know about the padding and strap concerns. Feedback like yours is invaluable to our Design team, as it helps us understand how our products perform in real life and guides improvements for future styles.

We’re so grateful that you gave us the opportunity to make things right, and we hope you’re enjoying your new bra.

Thank you again for your honesty and support.

With Gratitude,
~ Team Boody

Vurdert til 2 av 5 stjerner

Teure Rücksendung bei falscher Größe

Ich habe zwei Bras in der gleichen Größe bestellt entsprechend der Größentabelle. Der eine Bra war viel zu klein, der andere hatte viel zu kurze Träger. Ich finde es immer sehr irritierend, wenn beim gleichen Produkt, die Größe so stark abweicht.
Was mich aber wirklich geärgert hat ist, dass für den Rückversand eine Gebühr von 8,5 Pfund abgezogen wird.

2. oktober 2025
Anmeldelse skrevet uten oppfordring
Logoen til Boody EU

Svar fra Boody EU

Hi there,

Thank you for taking the time to share your feedback. We’re sorry to hear that your recent experience didn’t meet your expectations.

Each of our bra styles is thoughtfully designed to support different body shapes and preferences, which can mean the fit varies slightly between styles. For example, our Full Bust range offers additional support and adjustable features, while other designs focus on everyday comfort and light support.

Our standard return and exchange policy, including the return label fee, is outlined on our website. For added flexibility, we also offer Return Coverage (Checkout+) for a flat fee at checkout, which covers the cost of return shipping if you need to send something back.

We’d really like to better understand your experience and help you find the most comfortable fit.

Please reach out to our team at customercare.uk@boody.com. We’d love to assist you personally.

With Gratitude
~ The Boody Team

Vurdert til 1 av 5 stjerner

The shipping is insane

The shipping is insane! I ordered to Portugal from the .eu website and it took a few days to show up as being in Germany with DHL. Two weeks pass and it’s shipped to the UK before being sent to Portugal which has now resulted in it being stuck in customs. Not buying from them again.

26. september 2025
Anmeldelse skrevet uten oppfordring
Logoen til Boody EU

Svar fra Boody EU

Hi Luisa,

We’re truly sorry to hear about your experience with your recent order.

We completely understand how disappointing it can feel when shipping takes longer than expected, and we appreciate you taking the time to share your feedback.

As per our Shipping & Delivery policy, all orders placed through our EU website are dispatched from our warehouse in Essex, England.

Delivery to Portugal typically takes 11–15 business days, and we can see your order was shipped on September 15th and delivered on September 30th, which falls within this timeframe.

That said, we understand that the route and customs delays you experienced didn’t feel straightforward or smooth.

We’re always looking for ways to improve our customers’ experience, and your feedback is incredibly valuable as we review our shipping partners and processes.

If there’s anything else we can do to support you, please don’t hesitate to reach out to our Customer Care team directly. We're here to help.

Thank you again for your feedback and for giving Boody a try.

With Gratitude,
~ Team Boody

Vurdert til 1 av 5 stjerner

Niet bestellen!!!

Duurde drie weken voordat ik mijn product (BH) binnen kreeg, product was te klein terwijl ik specifiek goed naar de maten had gekeken en perfect binnen de afmetingen viel, wil ik het retourneren kost dit 10 euro!! Waardoor ik uiteindelijk maar 15 euro terug zou krijgen van een bestelling van 25 euro. Mocht er ook voor beslissen om het te ruilen, oké ik kijken naar een grotere maat, zou ik daar ook 10 euro extra voor moeten betalen!! Dan wordt de BH ineens 35 euro? Echt belachelijk.

24. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Sizes might be tricky

I ordered the Triangle Bralette in FreeMesh fabric and absolutely love it — the material, the cut, the style, and most of all, how comfortable it is! It’s a beautiful piece and feels great to wear.
However, there are a few areas that could be improved. The delivery to the Netherlands took quite a long time — I placed my order on September 10th and received it on the 24th, so around two weeks seems to be the standard shipping time. Additionally, the tracking link didn’t work for a while, and I had to contact customer service to get it sorted out.
Sizing can also be a bit tricky. According to the size guide, size S fits a bust of 83–93 cm and an underbust of 73–81 cm. My measurements are 90 cm (bust) and 77 cm (underbust), which technically fall within the S range. However, based on customer reviews saying the bra runs small, I chose size M — and I’m glad I did! It fits perfectly, and I’m sure size S would have been too tight. My only concern is that the underbust might loosen over time.
Overall, despite the delivery delay and sizing uncertainty, I’m very happy with the purchase. The bralette is stylish, comfortable, and worth the wait!

24. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Helpfull and smooth

I had an issue with the delivery due to the courier, but Boody’s customer care was incredibly helpful and nice —especially Cherry, who handled everything so smoothly. Thank you so much! I just received my package, and I absolutely love everything.

I bought a few different tops and two bodysuits, and they fit perfectly—so smooth and comfortable—thanks to the sizing guide. I initially chose a size S, but after using the chart to measure properly, I went with XS, and it’s a perfect fit.

Highly recommend both the products and their amazing support team!

28. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

T shirt bra -mangled pads!

Bought t shirt bras having measured my right size but it was too small so ordered bigger size which cost me more postage New size arrived (lovely packaging) after a while so on the positive side the T shirt bra is very comfortable soft material and looks good UNTIL it was washed then the pads got mangled up inside the cups and it took ages to get them straight! Either leave a. Opening so that pads can be removed or sew them in to fix them!!!
PS to be fair the pads untangled themselves in the tumble drier but don’t want to on have to dry them this way!

23. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Do not order from this website!

Do not order from this website!! I have ordered quite some things and I am really sorry about this. I have not received anything yet, they don't reply to my emails (only an IA robot) and now I heard that I have to pay more than 70 euros to customs. I am still waiting on a reply from Boody. Ridiculous.

20. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great Customer Service

I had bought a few items from Boody before and enjoyed the simplicity and comfort of the garments. Then I recently purchased the slim leg lounge pants and noticed an issue with the fabric. I reported it to their customer service and they agreed to send me an alternative pair of lounge pants, which were the wide leg version. The took on board my complaint and actually did something positive and useful to resolve it. I received the new pair and the fabric seems more robust, so I am happy. I am also impressed with their Customer Service Team's responsiveness and attitude. It means I will continue shopping with the brand and thoroughly recommend them.

15. juli 2025
Anmeldelse skrevet uten oppfordring
Logoen til Boody EU

Svar fra Boody EU

Thank you so much for taking the time to share your experience, Jennifer! We’re glad we could resolve the issue with your lounge pants and that you’re happy with the new pair.

It’s wonderful to hear that our Community Happiness Team's responsiveness and support made a positive difference.

We truly appreciate your continued support and recommendation, and we look forward to keeping you comfortable with Boody for years to come!

Vurdert til 1 av 5 stjerner

No product, no reimbursement, no answer

I've placed an order on April 1st, by May 5th I haven't received it. The link they sent for tracking seemed to not update for days and when it did it said it was delivered. But it just didn't arrive. I wrote to the customer service and they said they could send again or give store credit. I asked to send again, but they wanted a different address. I didn't have one, so they said they would send to pickup point instead. But instead of sending to my address to be pickup at the point, they send it directly to the pickup point. That is, unfortunately, not allowed, so the package was returned. Or at least that is what the person at the pickup point assumed. I wrote to get my money back on May 29th and I got no reply. Not even a "we'll reimburse as soon as we can confirm the package is being sent back". Nothing, complete radio silence.

4. juni 2025
Anmeldelse skrevet uten oppfordring
Logoen til Boody EU

Svar fra Boody EU

Hi there, Lucia,

Firstly, thank you so much for taking the time to share your feedback with us. We genuinely appreciate hearing from our customers, even when it’s not the experience we aim to deliver.

We’re truly sorry to hear that we’ve fallen short this time. Please know that we take your concerns seriously, and we’d love the opportunity to make things right.

Our Customer Service Coordinator has reached out to you via email with a resolution, and we hope it goes some way in addressing the issue.

Once again, thank you for bringing this to our attention.

We completely understand how disappointing this experience must have been, and we're here if you'd like to continue the conversation or need further support.

With Gratitude,
Team Boody

Vurdert til 1 av 5 stjerner

Boody undershort with pocket 6"

I read great reviews about these shorts, however, I hate them. They roll up the legs constantly and therefore do nothing to combat chafing. The pocket is a nice idea. The fabric is nice and soft. But the short legs don't stay where they should. I would NOT buy again.

29. mai 2025
Anmeldelse skrevet uten oppfordring
Logoen til Boody EU

Svar fra Boody EU

We’re really sorry to hear the shorts haven’t worked out for you, that’s definitely not the experience we want for our community.

We appreciate your kind words about the fabric and pocket feature, but we understand how frustrating it must be for the legs to roll up, especially when comfort and anti-chafing are key.

Your feedback is invaluable and has been passed on to our Design Team as we continue to improve our designs. If you’d be open to chatting further, we’d love to help. Please don't hesitate to reach out to our Community Happiness Team.

With Gratitude,
Team Boody

Vurdert til 1 av 5 stjerner

Retourneren kost je €20!!

Retourneren kost je €20!!
Ze hebben een heel eenzijdig retourbeleid. Als je geen tegoedbon neemt krijg je dubbele retourkosten.
Hier dus gewoon niet bestellen.

15. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Geweldige service

Door een fout in de adressering was mijn pakket niet aangekomen. Boody heeft mij kosteloos opnieuw geleverd. Super service en bovendien ook nog heel fijn ondergoed. Zacht en comfortabel.

2. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Product didnt fit and returns process dreadful

First time purchasing I bought a bra that turned out to be a bit small. I went to return it and saw €9.95 fee, that's a lot! Then it offered €5 extra store credit and said do you want €23 refund or €37.95 to spend. That sounded like a good deal so I clicked through. I could only shop by category, not search or filter so it took a while to find what I wanted. I found something for €34.95. Then by the checkout I found that I still had to pay the €9.95 fee! So by exchanging instead of returning I would save a grand total if €2. Not the €15 it made it seem I would save. I returned and definitely won't be buying again.

11. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Best underwear i have bought in my…

Best underwear i have bought in my life. Mind that i’m 30 years old. Bought one for me and my hubbie to try. Immediately loved the feel of it. I’ve bought more of them in the meanwhile. I wear size S as eu 36 size. Love the bikini model and the higher ones.

10. januar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Terrible experience

Terrible experience. We ordered something in November to ship to the Netherlands, mid December we got an email that it was all on the way and waiting at customs, two weeks later we got an email that half of our order was not available, and late January we got an email letting us know that we won't be getting the clothes and got our money back.

In September we also had to wait about 5 weeks for our delivery to arrive, but at least it came.

It is a pity, because I really like the clothes. I just think you should not advertise that you are shipping to Europe within 3-5 days, since you are based in the UK.

28. januar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Fijne stof, maar...

Laat ik positief beginnen, het materiaal van de bh's en het ondergoed voelt fijn en zacht aan. Ik zou anderen aanraden om je gewone maat te bestellen die je altijd neemt. Ik had besteld o.b.v. de maattabel en hiermee alles een maat te klein besteld (ik dacht dat dit merk ruim zou vallen, maar dat is dus niet zo). Onderbroeken en "final sale" items kun je niet ruilen, helaas bleek een van de bh's die ik had besteld een final sale item. Hierdoor uiteindelijk 10 euro betaald om één bh te kunnen ruilen voor een maat groter... Verzending duurde een paar weken, dus houdt ook daar rekening mee.

30. desember 2024
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv