I ordered a Hampstead zinc window box to replace my old battered B&Q plastic one and it is beautiful! However I believe an ivy is missing as it only came with two plants which is my only complaint.... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
BOMA has helped with our garden planning for many years. Sean is an expert in his field and the most recent work demonstrates how valuable it is to have the best advice and guidance. BOMA have created... Vis mer
Superb customer service when I ordered an olive tree online and then had it delivered and repotted. It’s really could not have been better - so I highly recommend!
Selskapet har svart
This relates to a Fraser Fir which had been ordered for delivery on 17 December. With plans disrupted by builders and visitors, I telephoned Boma and requested delivery of the tree a week earlier. T... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Over the years, Boma has evolved into one of London's most enjoyable and attractive independent garden centres. The place is like a paradisal oasis in the heart of its Kentish Town urban locale. Boma specialises in a massive and diverse range of houseplants and outdoor plants. It is also renowned for its fabulous range of handmade plant pots, planters, plant care products and gardening essentials. What sets Boma apart is the team of obsessive horticulturists running the place. But it's much more than the team and products. It's also about the community, which plays an integral part in the Boma's daily life. Since the launch of Boma's new webshop in 2021, demand for plants has taken off nationwide throughout the UK. Even more so since orders over £50 are shipping free of charge. Customers most enjoy the warm reception from the team and practical advice and tips that make gardening and plant care much more fun.
Kontaktopplysninger
51-53 Islip Street, Kentish Town, NW5 2DL, London, Storbritannia
- 02072844999
- boma@bomagardencentre.co.uk
- bomagardencentre.co.uk
4,8
Enestående
183 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Items delivered exactly as ordered…
Items delivered exactly as ordered swiftly within the promised time slot
31. mars 2026
Great quality products
Great quality products. It would have been nice if they had been delivered to the first floor though.
31. mars 2026
Svar fra Boma Garden Centre
Hi Claudia,
Thank you for your kind feedback — we’re delighted you’re happy with the quality.
Our deliveries are curbside only, as outlined on our website, due to parking restrictions and consideration for neighbours. We apologise for the inconvenience — it’s the best we can offer in these locations.
Thank you for your custom and your review — we hope to see you again soon.
Good communication and products
Plants in very good condition, company very easy to buy from and communicate with
17. mars 2026
great delivery and customer services
24. mars 2026
Friendly
Friendly, great, communication, and great that you deliver with care and a smile as I am mostly housebound so it’s hard to get out.
20. mars 2026
Svar fra Boma Garden Centre
Hi Hannah,
Thank you so much for your kind words. We’ll be sure to pass your lovely feedback on to the team. If there’s ever anything more we can do for you, please don’t hesitate to reach out.
Warm regards,
Boma Garden Centre 🌿
Great plants arrived safely and on time
12. mars 2026
Great communication and customer…
Great communication and customer service when I ordered cobbles online for delivery.
6. mars 2026
Svar fra Boma Garden Centre
Thank you for the lovely review, Chalcot Garden Design! Great to hear the online experience hit the mark. We look forward to supporting your future projects — don't hesitate to get in touch anytime.
Absolutely terrific
Absolutely terrific. I had a huge soil order that needed delivery to co-incide with some help to shift it. Not only was Kim in the office willing and able to help co-ordinate it but the guys arrived on time and we were able to shift it all in good time. Couldn't be happier. Many thanks.
6. mars 2026
Svar fra Boma Garden Centre
Thank you Alaric for your wonderful review — we really appreciate you taking the time to share your experience.
We’re delighted to hear that everything worked smoothly with your soil delivery. Coordinating timing for larger deliveries can sometimes be tricky, so it’s great to know Kim was able to help organise everything and that the team arrived right on schedule.
We’ll be sure to pass your kind comments on to Kim and the delivery team — they’ll be very pleased to hear it.
Thank you again for choosing Boma, and we hope to see you again soon.
Svar fra Boma Garden Centre
Thank you Ken for your kind review. It is most appreciated. We look forward to hearing from you again soon. Have a nice day.
Easy and helpful delivery.
6. februar 2026
BOMA are responsive.
Good that you could carry heavy bag of soil to my door. Totally reliable.
4. februar 2026
Above and beyond
Ovi, who delivered for us, went above and beyond taking the heavy bags down to the basement level. Really kind and appreciated. Always very happy with deliveries from Boma. Maybe it’s being a local company that makes them care that little bit more.
6. februar 2026
Beautiful quality Christmas Tree and…
Beautiful quality Christmas Tree and wonderful customer service
1. desember 2025
Ordered bulbs online
Ordered bulbs online. Nothing received :(
30. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Boma Garden Centre
Dear H K,
Thank you for taking the time to leave a review.
We are sorry to read that you did not receive your order, placed on 30 September 2024, which was marked as despatched, delivered, and completed.
We have checked our records and did not receive any further orders or communication from you until, yesterday, 16 December 2025, at which point we offered you a refund.
As this is the first time the issue was brought to our attention in over 14 months, we had no indication that there had been a delivery problem and were therefore unable to address it earlier.
We wish you well, and a happier shopping experience in the future.
Kind regards,
The Boma Team
Beautiful smelly tree (of Christmas and…
Beautiful smelly tree (of Christmas and pine!)
12. desember 2025
A fine tree and good service
This relates to a Fraser Fir which had been ordered for delivery on 17 December. With plans disrupted by builders and visitors, I telephoned Boma and requested delivery of the tree a week earlier. They were able to accommodate me and the tree, with its powerful fragrance, stands glittering in the front room.
Boma can be praised on two counts. Firstly, that they were able to alter their Christmas schedule and make a delivery that suited me. Secondly, having chosen the same type of tree for several years, the one delivered today is the best so far, bushy and smelly.
11. desember 2025
Svar fra Boma Garden Centre
Thank you Andrew for the kind review. We appreciate the feedback. Have a lovely Christmas holiday season.
Exellent comunication and delivered…
Exellent comunication and delivered with a smile.
10. desember 2025
Very Kind driver brought the tree…
Very Kind driver brought the tree upstairs THANKYOU!
9. desember 2025
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