Great support experience with BOGOS! We ran into a tricky issue where our Free Gift offer kept looping in and out of the cart when combined with a tiered cart discount. Julie and the technical team du... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I had a question about how to set up a free gift with different products for different markets, and Naomi was able to quickly and effectively answer all my questions
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The BOGOS team has truly outstanding customer service! As a Project Manager, I really appreciate how they guide you through every step of setting up discounts and applying them to your store, n... Vis mer
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Awesome customer support, very quick and efficient. Since I had to take over some responsibility from a coworker on vacation, having the BOGOS team to rely on was a godsend. Thank you again Evelyn... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
BOGOS, formerly Free Gifts by Secomapp, is a trusted promotion app for creating BOGO, Free gift with purchase, Bundles, Upsells, and Cart discounts - all powered by intuitive, fully customizable widgets. Over 11 years, BOGOS has helped 87K+ brands worldwide run offers seamlessly, generate more orders while elevating shopping experience. It also supports POS & Headless, provides advanced targeting, analytics, translation. Prompt chat, technical support, and AI assistant are always available.
Kontaktopplysninger
Home City, 4th Floor, Building V4, 177 Trung Kinh Ward, Yen Hoa, Cau Giay, Hanoi, 100100, Hanoi, Vietnam
- info@bogos.io
- bogos.io
4,7
Enestående
29 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great Service
Naomi was very patient in answering my questions and responded very quickly. Great service—she secured a better deal for the client. Thumbs up!
13. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra BOGOS
Thank you for this! Naomi always tries her best to get a great deal for our customers, and we're happy she could help. Thanks for your patience and kind words!
Needed help on customizing and…
Needed help on customizing and launching a feature. Wonderful app. Top notch service, thank you to Junie for coming to my rescue!
10. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra BOGOS
Junie is so glad she could help you get your new feature up and running! Thanks for trusting BOGOS with your launch. We can't wait to see how it goes!
I honestly can’t thank Mina shes truly…
I honestly can’t thank Mina shes truly amazing, went above and beyond!
I needed a very specific free gift offer for my wax melt business: customers spend £65+ and choose 6 free tubs, but I needed each free gift limited to 1 per scent, no + button abuse, and no discount codes stacking on top of the offer.
After having a really stressful experience with another app, I was worried this wouldn’t be possible, but the BOGOS support team were absolutely brilliant. They listened properly, understood exactly what I needed, and helped me get the offer working correctly.
They removed the quantity issue, made sure customers can’t increase free gifts, and helped make sure discount codes don’t work when free gifts are in the basket.
The support was patient, clear and genuinely helpful. I was so stressed before speaking to them, and now the offer works exactly how I wanted it to.
Highly recommend this app, especially if you need proper support with a custom free gift setup. Thank you so much!
5 stars, all day long.
10. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra BOGOS
Jo, thank you for this lovely message! We know how stressful it is when you need something to work just right. Mina stuck with it until it worked perfectly for you. Thank you for the trust and for sharing so much detail. It really helps us do better!
Reliable, Flexible App with Outstanding Live Chat Support
The app itself is flawless, but what makes the experience great is the live support team! They reply within minutes and fix errors so fast that your only focus can be on increasing sales. They really do care about their customers.
I have a great experience with this app. The most valuable part for our team is the live chat and the support team - it is a rarity to have a team to respond in a few minutes every time and to be so helpful. They helped us in solving any issue.
The integrations are incredibly easy to set up, even if you are not very technical. I also love how many customization options there are, making it easy to create offers that fit my business perfectly.
On top of that, the pricing is excellent for the value you get. if you are looking for a reliable, flexible, and affordable app with outstanding customer support, I highly recommend it!
7. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra BOGOS
Thank you, Andrea, for such a kind and detailed review! We're happy the app is easy to use, quick to set up, and fits your budget. We'll share your kind words with our support team, they'll love hearing it!
One Of The Best Apps
This is one of the best apps my business has ever used. The bundles tripled my AOV within a few weeks! Not only is it easy to use, but their customer service are ACTUAL HUMANS who will speak to you about whatever your issue is - at almost any time of day. They even made custom code changes so things were customized to my store. A++++
5. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra BOGOS
We’re thrilled to hear the bundles boosted your AOV and that our team could provide personalized support. Your success is exactly why we do what we do!
Delwyn was of great help
Delwyn was of great help. i contacted them needing a higher level support and she opened my eyes on smaller issues i didnt realize existed, repaired it right away. thanks again
21. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra BOGOS
We’re delighted to hear Delwyn has been able to support you seamlessly!
Mina from BOGO is friendly & supportive
Mina from BOGO has given us seamless support everytime we have an issue.
6. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra BOGOS
Thank you so much for your kind words!
The CS team is very responsive
The CS team is very responsive to our requirements. Shout out to Mina for her prompt reply asap. The app's features are worth paying for a quite high fee
31. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra BOGOS
We’re glad you find the app’s features valuable, and your recognition motivates us to keep improving!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.