Great support experience with BOGOS! We ran into a tricky issue where our Free Gift offer kept looping in and out of the cart when combined with a tiered cart discount. Julie and the technical team du... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I had a question about how to set up a free gift with different products for different markets, and Naomi was able to quickly and effectively answer all my questions
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The BOGOS team has truly outstanding customer service! As a Project Manager, I really appreciate how they guide you through every step of setting up discounts and applying them to your store, n... Vis mer
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Awesome customer support, very quick and efficient. Since I had to take over some responsibility from a coworker on vacation, having the BOGOS team to rely on was a godsend. Thank you again Evelyn... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
BOGOS, formerly Free Gifts by Secomapp, is a trusted promotion app for creating BOGO, Free gift with purchase, Bundles, Upsells, and Cart discounts - all powered by intuitive, fully customizable widgets. Over 11 years, BOGOS has helped 87K+ brands worldwide run offers seamlessly, generate more orders while elevating shopping experience. It also supports POS & Headless, provides advanced targeting, analytics, translation. Prompt chat, technical support, and AI assistant are always available.
Kontaktopplysninger
Home City, 4th Floor, Building V4, 177 Trung Kinh Ward, Yen Hoa, Cau Giay, Hanoi, 100100, Hanoi, Vietnam
- info@bogos.io
- bogos.io
4,7
Enestående
29 anmeldelser
Ingen tidligere historie av å be om anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I had a question about how to set up a…
I had a question about how to set up a free gift with different products for different markets, and Naomi was able to quickly and effectively answer all my questions
5. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra BOGOS
Naomi was so happy to hear that. Thank you so much!
Great customer support
Great customer support. Hands-on technical support with any requests for customisations and functionality. I'm impressed!
28. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra BOGOS
Thanks so much for your kind words
JUNIE HELPED ME. AMAZING HELP!!
JUNIE HELPED ME. SHE IS AMAZING.
27. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra BOGOS
It's awesome to hear that. Thanks so much!
Great support experience with BOGOS
Great support experience with BOGOS! We ran into a tricky issue where our Free Gift offer kept looping in and out of the cart when combined with a tiered cart discount. Julie and the technical team dug into it quickly, identified the root cause, and fixed it directly on their end within a short turnaround. Clear communication throughout and a genuinely helpful resolution. Much appreciated!
21. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra BOGOS
Thanks so much
Julie was very helpful and she solved…
Julie was very helpful and she solved my issue in a nice, professional manner. Excellent support
14. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra BOGOS
Thank you, Aga! We're so glad Julie could help you quickly and professionally. We'll pass your kind words along to her — it'll really make her day. Thanks for taking the time to share this!
Awesome customer support
Awesome customer support, very quick and efficient.
Since I had to take over some responsibility from a coworker on vacation, having the BOGOS team to rely on was a godsend. Thank you again Evelyn and Julie ! <3
13. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra BOGOS
Thank you, Laurent! We're happy our team could make that transition smooth for you. Whenever you need us, we're just a message away!
Excellent support and real technical follow-through
We’ve been using BOGOS extensively with our Shopify store and have worked with their support team several times as our promotional offers have become more complex.
What continues to stand out is the level of support. When we’ve encountered technical issues, including products incorrectly showing as out of stock even though inventory was available in Shopify, the BOGOS team has taken the time to investigate, escalate issues to their development team when necessary, and stay with us through resolution.
Most recently, Naomi was extremely helpful. She identified what was happening with several of our offers, walked us through the correct reset process, explained how to refresh the affected product without unnecessarily rebuilding the entire offer, and helped us get everything working properly again. Even better, we came away understanding how to handle the same situation ourselves if it happens in the future.
That combination of responsive support, technical follow-through, and actually teaching the customer how to manage the system is greatly appreciated. BOGOS has become an important part of how we manage promotional offers in Shopify, and the support behind the application continues to be excellent.
12. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra BOGOS
It means a lot that you've trusted us across multiple sessions, Michael! We're glad our team has been consistent and technically solid throughout — looking forward to continuing to support you!
very great customer service
very great customer service! solve the problem in very short time. thanks Jolie, Austin, Naomi
12. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra BOGOS
Jolie, Austin, and Naomi will be thrilled to hear this! Quick solutions are exactly what we aim for — so glad the team delivered. Come back anytime!
Great customer service and app works…
Great customer service and app works beautifully! Thanks Mina for your help
11. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra BOGOS
Wonderful to hear it's all working beautifully! Mina will love seeing this.
Great service, Great agent
The agent was fast and patient, Evelyn was great at assisting me and managed to get my issue sorted immediately.
7. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra BOGOS
Evelyn is wonderful and we're so happy she got everything sorted for you, Susan! We'll make sure she sees this — really appreciate you leaving a review!
Every time I have needed help the team…
Every time I have needed help the team has responded in a timely fashion and helped me figure out what I was missing.
5. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra BOGOS
Always being there when you need us is exactly what we work toward! We appreciate the continued trust — we'll keep showing up for you.
Really easy to use and great customer service
Really easy to use and have a lot of different options. Their customer service is amazing! Mina is always such a great help.
5. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra BOGOS
This is so wonderful to read, Jasmin! We're proud of how flexible the app is, and Mina is a gem. She'll be so happy to see this. Thanks for the lovely review!
Best App On Shopify!!!
Another campaign and another great experience. App and Support team top notch. Instant help with complex campaigns. Average order values are up across the board. Game changer!
1. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra BOGOS
Keith, you're one of our favorites to work with! Every campaign being a great experience is exactly what we aim for. Thanks for the continued trust — we'll keep delivering!
Solved our problem real quick
Solved our problem real quick. Team is so easy to work with
27. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra BOGOS
Love hearing this, Justin!
Junie is the best and the app is great
23. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra BOGOS
Junie will be over the moon reading this, Khalil! We're glad the app has been great for you — reach out anytime you need us!
The BOGOS team has truly outstanding…
The BOGOS team has truly outstanding customer service! As a Project Manager, I really appreciate how they guide you through every step of setting up discounts and applying them to your store, no detail is overlooked.
Their dev support is a huge plus too: if the boosters aren't displaying correctly, their team jumps in and gets everything up and running right away. The way gifts are presented to customers is also incredibly well-designed and visually appealing.
On the results side, we've been thrilled! Our AOV has remained steady even as we've been expanding to new customer segments. Even more exciting, one of the promotional offers the app helped us create brought in 50 new customers last month, more than double our usual 20. That's a real game-changer for us.
We couldn't be happier with BOGOS. Truly a fantastic app backed by an amazing team!
23. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra BOGOS
Your perspective as a Project Manager means a lot to us, Guadalupe! We take communication and responsiveness seriously, so this is really encouraging to hear. So glad to have you with us!
Anne is the best support ever
Anne is the best support ever! Super helpful & responsive! Highly recommended ;)
21. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra BOGOS
Anne truly loves helping people, and this will absolutely make her day! We're lucky to have her on the team, and lucky to have you as a customer.
Great app with great support.
Have been using BOGOS for a few weeks, if I strike any troubles, the team at BOGOS are available to help. Anne promptly solved my issue today. Great app with great support.
17. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra BOGOS
Thanks for your kind words, dear!
Mina is the best help
Mina is the best help. Great app with great support!
15. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra BOGOS
Thank you, Katri! Mina will be so happy to read this. We're glad she could help you quickly. Thanks for the kind words, and welcome to BOGOS!
Anne was amazing
Anne was amazing! With her assistance, she was able to help me fix the problem. Thumbs up to her! 👍
14. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra BOGOS
Thanks so much, Maricris! Anne loves helping people fix tricky problems, so this made her day. So glad it's all working now, just reach out if you need anything else!
Dette er Trustpilot
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.