We found ourselves in a tricky situation where AWS snapshots were not working as expected. When an instance got corrupted at a bios level we thought we'd lost everything. However the team at Bobcares... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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These guys know their business extremely well. Can 100% recommend them. Very trustworthy, support is very responsive and knowledgeable. They are taking care of our servers for two years now, and we ne... Vis mer
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Bobcares worked with me to address the latest cPanel vulnerability alerts. We applied patches to the kernel and locked down access to my server from the outside world. They responded immediately to th... Vis mer
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I've been a customer of Bobcares for over 5 years now and I can't do without them. The server crashed in the middle of the night recently; I received a response via ticket within 10 minutes, and every... Vis mer
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Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Bobcares provides server management and outsourced support over help desk, phone and live chat for web hosting companies and other online service providers.
Kontaktopplysninger
202 E Earll Dr #410, 85012, Phoenix, AZ, USA
- +1 (800) 383-5193
- sales@bobcares.com
- bobcares.com
4,9
Enestående
523 anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Efficient and good service.
I've utilized their services before, and they've always been effective. Highly recommended!
7. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Bobcares
Hi Kushan,
Thank you for your fantastic feedback and 5-star rating! Our infrastructure team @ Bobcares is always available to exceed your expectations around the clock. Your recommendation is greatly appreciated.
Regards,
Sruthi S
Amazing Fast service thank you
6. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Bobcares
Hi Nic,
Thank you very much for your 5-star rating! We are available around the clock, so feel free to contact us anytime for service.
Regards,
Sruthi S
Quality Manager
Bobcares
Problem was solved before I woke up.
I've been using Bob Cares for a little over a year. Most of the time our server is running smoothly and there's nothing for them to do. Yesterday, a server update ran and there was a problem. mySQL would not restart. They were identified of the problem, logged into our server, identified the problem, applied the fix and got mySQL running again. The whole thing was resolved in about an hour while I was asleep.
This one incident was worth the year's service fee...which is pretty reasonable anyway.
1. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Bobcares
Hi James,
Thank you so much for your wonderful feedback! At Bobcares, we always strive to ensure our clients experience minimal downtime and efficient problem resolution, even during off-hours. Our team works 24/7 to give you peace of mind. We look forward to continuing to support you and keep your server running seamlessly. Thank you for your trust and continued partnership!
Regards,
Sruthi S
Quality Manager
Bobcares
Quick response and knowledgeable tech
Quick response and knowledgeable tech. They explained what and why they were doing. Highly recommended!
1. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Bobcares
Hi Aaron,
Thank you for your fantastic feedback! It is great to know that the explanations and transparency provided by our infrastructure team @ Bobcares made a positive impact on your experience. Your recommendation means a lot to us. We look forward to continuing to provide you with excellent service in the future.
Regards,
Sruthi S
Quality Manager
Bobcares
Great Service and staff!
Helpful staff and quick, professional problem resolution. I have already used their services in the past and they have always proven to be effective and quick in resolving issues relating to my servers. Highly recommended!
1. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Bobcares
Hi Della,
Thank you so much for your glowing review! The infrastructure team at Bobcares has a pool of skilled engineers who take up solving complex issues in a really quick manner and highly professional way. Your continued trust and recommendation mean a lot to us. Thank you for being a valued customer!
Regards,
Sruthi S
Quality Manager
Bobcares
Best server administrators
Best server administrators. Very professional, friendly and always go above and beyond. I've been with them for about 10yrs and couldn't be happier.
25. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra Bobcares
Hi Ajaz,
Thank you so much for the 5-star review. We are glad to hear that the infrastructure team @ Bobcares was able to assist you with your requirements and provided you with exceptional customer service. We are proud to have exceeded your expectations and we appreciate your business. We look forward to providing you with the best possible service in the future.
Regards,
Sruthi S
Quality Manager
Bobcares
Fast response time and perfect results
Fast response time and perfect results. Even with a complicated issue, I can always count on Bobcares to figure out what is happening with my server and make it right. They always explain what they did and how they fixed it (even if I don't understand that explanation 100%).
23. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra Bobcares
Hi Katie,
Thank you so much for the 5-star review. Ensuring fast response time and delivering perfect results, even with complex issues, is always our top priority. We are glad you find our explanations helpful and we are here to clarify anything you need. Thank you again for your trust and for choosing us to manage your server. Looking forward to continuing to serve you.
Regards,
Sruthi S
Quality Manager
Bobcares
Exceptional Immediate Critial Support
Bobcares provided outstanding support in resolving a mission critical issue in a live environment.
9. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra Bobcares
Dear Brad,
Thank you so much for your 5-star review and for your nice words about our Infrastructure Management Services team. Our engineers take great care managing servers and going above and beyond each time for clients and end users on those servers. We are so happy we could serve you in resolving your critical issue. Thank you for being our valued client.
Regards,
Reeshma Mathews
Quality Manager
Bobcares.
Your team was exceptional!
Your team was great! They didn't give up on a very challenging task. I really appreciate their expertise and evenness.
8. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra Bobcares
Dear Scott,
Thank you very much for your glowing 5-star review. At Bobcares, our Infrastructure team comprises of exceptionally talented engineers dedicated in ensuring round-the-clock service. Your satisfaction is our top priority, and we are fully committed to maintain this standard of excellence whenever you reach out to us. Thank you once again for entrusting Bobcares as your server management partner!
Regards,
Reeshma Mathews
Quality Manager
Bobcares
Server to fix Nginx and Apache SSL for 2 sites running on same server
I have a problem with server to fix Nginx and Apache SSL. I could not fixed because I did not have time to deep in. Then I as soon as contact digitalocean I was advise to contact babcares.com and the problem is fixed
4. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra Bobcares
Dear Kanteng,
We sincerely appreciate your 5-star feedback and the time you took to share your experience with BobCares. It is fantastic to hear that our support is top notch. We aim to provide outstanding service, and we are glad to have met your expectations. Big thanks from the whole team here at Bobcares. If you ever need assistance in the future or have any questions, feel free to reach out.
Regards,
Reeshma Mathews
Quality Manager
Bobcares
Always impressed and satisfied with the…
Always impressed and satisfied with the service and Akhil, Abinas, and Arathi always standout as well.
14. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra Bobcares
Hi Rimun,
Thank you for such a nice feedback which proved how Bobcares value our customers by providing 100% quality service. I am really thankful for the awesome feedback, and the special mention about the engineers.
Thank you for your continued business with Bobcares and I wish you all the very best.
We are always a click away, should you need any help.
Regards,
Reeshma Mathews
Quality Manager
Bobcares
Sucessfully created for me an aws backup system
They take care of the basic needs of my server.
8. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra Bobcares
Hi M P,
Thank you for this nice feedback about how Bobcares value our customers by providing 100% quality service. I am really thankful for this awesome feedback and we look forward to take care of your server needs 24/7.
Thank you for your continued business with Bobcares .
We are always a click away should you need any help.
Regards,
Reeshma Mathews
Quality Manager
Bobcares
I have continued to use BobCares
I have continued to use BobCares for years now. Here and there, there are small issues that BobCares fixes and stays on top of. They have been a true benefit to our business. We are grateful for their 24/7/365 support.
24. april 2024
Anmeldelse skrevet uten oppfordring
Svar fra Bobcares
Dear Chris,
Thanks a bunch for the fantastic 5-star feedback. Our team is dedicated to providing proactive and top-notch service. We believe in staying one step ahead, ensuring the smooth operation of your server, and addressing any potential issues before they even arise. If there is anything you need or if you have more thoughts to share, feel free to reach out. Thanks again for choosing Bobcares.
Thank you once again for your feedback.
Regards,
Reeshma M
Quality Manager
Bobcares
I was able to work with a Bobcares…
I was able to work with a Bobcares agent Vyshakh who was able to to solve the a problem that I have spent several hours to resolve. It was a long process but in the end my issue was resolved and we are able to work together to have out oVirt host issue resolved.
23. april 2024
Anmeldelse skrevet uten oppfordring
Svar fra Bobcares
Hi Sach,
Thank you for sharing your positive experience with our service. We are very proud of our Infrastructure Management Team @ Bobcares. Our engineers simply love solving technical issues and implementing solutions that improve server performance, stability, and security. We are so glad we could help out with your ovirt issue in a timely fashion.
Regards,
Reeshma M
Quality Manager
Bobcares
I had a complex issue with my cPanel…
I had a complex issue with my cPanel server, they responded fast and fixed it. Very professional. I would highly recommend them.
22. april 2024
Anmeldelse skrevet uten oppfordring
Svar fra Bobcares
Dear Zoltán Gál,
Big thanks for the wonderful 5-star review. We love what we do, and are always around to help with your infrastructure needs 24x7. Thanks a bunch for choosing us and recommending Bobcares! Looking forward to support you.
Regards,
Reeshma Mathews
Quality Manager
Bobcares
What an amazing service
What an amazing service. The team at BobCares were onto a server down issue within 30 minutes of me reporting it, worked through it methodically and resolved it. Thanks Arathi and Vyshakh!
16. april 2024
Anmeldelse skrevet uten oppfordring
Svar fra Bobcares
Dear Stephen,
Thank you so much for your 5-star review and for your nice words about our Infrastructure Management team members. Our engineers take great care in managing servers and go above and beyond each time for clients, especially in case of emergencies. We are so happy we could add value to your business. Thank you for being our valued client and for your wonderful review.
Regards,
Reeshma
Quality Manager
Bobcares.
Nearly 5 Years of Excellent Support
For nearly five years we have been using Bobcares. They have been very helpful, professional, and caring about our needs. Their customer service support is excellent. We consider them a partner.
4. april 2024
Anmeldelse skrevet uten oppfordring
Svar fra Bobcares
Hi Kerry,
Thank you for your wonderful feedback and for being a valued customer of Bobcares for nearly five years! Your loyalty and trust mean a lot to us. Your satisfaction is at the core of everything we do, and it's incredibly rewarding to know that we've been able to meet your needs effectively. We look forward to serving you for many more years to come.
Regards,
Sruthi S
Quality Manager
Bobcares
I wish I contacted them sooner
Saw a lot of mixed reviews for Bobcares and decided to use them for dealing with a weird issue with one of my websites. I was dealing with repeated incidents of downtime due to disk space running out due to some unusual activity. My webhost could not find the cause despite it being a managed service and I wanted to see if Bobcares could identify the issue and they thankfully did and has been 4 days and the problem has been taken care of
21. mars 2024
Anmeldelse skrevet uten oppfordring
Svar fra Bobcares
Hi Varun,
Thank you so much for sharing your experience with us! We understand that navigating through mixed reviews can be challenging, and we are grateful you chose to trust Bobcares to resolve the unusual issue affecting your website. It's great to hear that our team identified and addressed the disk space problem, putting an end to the repeated downtime you were experiencing. Your satisfaction and peace of mind are paramount to us, and we are dedicated to delivering effective solutions promptly. Should you ever need assistance in the future, please don't hesitate to reach out.
Regards,
Sruthi S
Quality Manager
Bobcares
The Best Emergency Services for your Server
Bobcares is the top emergency support for server administration. This will be my second time using their emergency services to restore my dedicated LiteSpeed Enterprise web server with CyberPanel web host manager. They are calm under pressure, knowledgeable, and fast. As a web agency owner who runs dedicated servers and VPS, it is critical to have a reliable partner specializing in server management 24/7/365 days a year. I highly recommend their services for top-tier support and emergency services around the clock.
17. mars 2024
Anmeldelse skrevet uten oppfordring
Svar fra Bobcares
Hi Jovan,
Thank you very much for your glowing 5-star review. At Bobcares, our Infrastructure team comprises exceptionally talented engineers dedicated to delivering round-the-clock service. Your satisfaction is our top priority, and we are fully committed to maintaining this standard of excellence whenever you reach out to us. Thank you once again for entrusting Bobcares as your server management partner!
Regards,
Sruthi S
Quality Manager
Bobcares
Always very helpfull
Always very helpfull. Communication is good and clear! Always fine to work with bobcares
18. mars 2024
Anmeldelse skrevet uten oppfordring
Svar fra Bobcares
Hi Chris,
Thanks a lot for the fantastic 5-star feedback. Our team is dedicated to providing top-notch service. We believe in staying one step ahead, ensuring the smooth operation of your server, and addressing any potential issues before they even arise. If there is anything you need or if you have more thoughts to share, feel free to reach out. Thanks again for choosing Bobcares.
Regards,
Reeshma M
Quality Manager
Bobcares
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
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Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.