We found ourselves in a tricky situation where AWS snapshots were not working as expected. When an instance got corrupted at a bios level we thought we'd lost everything. However the team at Bobcares... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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These guys know their business extremely well. Can 100% recommend them. Very trustworthy, support is very responsive and knowledgeable. They are taking care of our servers for two years now, and we ne... Vis mer
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Bobcares worked with me to address the latest cPanel vulnerability alerts. We applied patches to the kernel and locked down access to my server from the outside world. They responded immediately to th... Vis mer
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I've been a customer of Bobcares for over 5 years now and I can't do without them. The server crashed in the middle of the night recently; I received a response via ticket within 10 minutes, and every... Vis mer
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Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Bobcares provides server management and outsourced support over help desk, phone and live chat for web hosting companies and other online service providers.
Kontaktopplysninger
202 E Earll Dr #410, 85012, Phoenix, AZ, USA
- +1 (800) 383-5193
- sales@bobcares.com
- bobcares.com
4,9
Enestående
524 anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Fantastic Technical and Customer support.
We received a response to the ticket within 5 minutes of sending the email and had a resolution within 2 hours of placing the ticket.
Clear notes and descriptions of work done as well as errors identified along the way were very helpful.
3. november 2022
Anmeldelse skrevet uten oppfordring
Svar fra Bobcares
Hi Mike,
Thank you so much for your feedback!
We are glad Bobcares engineers were able to quickly resolve the issue on your server. We have been in business for a long time and that accumulated experience is something we are really proud of. Our round the clock team of support engineers are always available should you need expert help anytime.
Regards,
Sruthi S
Quality Manager
Bobcares
Brilliant service
Brilliant service! Highly recommended! Very fast service and they communicate brilliantly.
31. oktober 2022
Anmeldelse skrevet uten oppfordring
Svar fra Bobcares
Hi Joshua,
Thank you so much for your feedback!
We are glad Bobcares engineers were able to quickly resolve the issue on your server. We are always available 24x7 should you need any help in the future.
Regards,
Sruthi S
Quality Manager
Bobcares
Quick fix and very communicative!
22. oktober 2022
Anmeldelse skrevet uten oppfordring
Svar fra Bobcares
Hi Tara,
Thank you for choosing Bobcares to care for your website. Our engineers simply love solving technical issues and implementing solutions. We are so glad we could help out with your requests in a timely fashion. Should you need help in the future, we are just a call or click away. Simply click the Chat button on Bobcares.com . We are always available 24x7.
Regards,
Sruthi S
Quality Manager
Bobcares
This Team are the best!
This Team are the best!
I have more than three years working with they and no complains.
Bobcares.com Rocks.
29. september 2022
Anmeldelse skrevet uten oppfordring
Svar fra Bobcares
Hi Rick,
Thank you very much for your wonderful feedback. We are so glad that you are satisfied with the service provided in making the website function. Rest assured, we will do our best to keep up to your expectations from here on. Our team of experienced engineers are always available 24x7 to monitor and manage your servers.
Thank you for your review and for your continued business.
Regards,
Sruthi S
Quality Manager
Bobcares
Bobcares helped me to install SSL
Bobcares helped me to install SSL. The service is very quick and smooth. Very excellent work!
8. september 2022
Anmeldelse skrevet uten oppfordring
Svar fra Bobcares
Hi Vivian,
Thank you so much for your kind review and thank you for trusting us with your business. We are happy to read that our team has been helpful. Don't ever hesitate to reach out, we are always here to help.
Regards,
Sruthi S
Quality Manager
Bobcares
Awesome help
Awesome help. Got a corrupt table managed that has brought us down for the last couple of days. Thanks for the help Bob!
2. september 2022
Anmeldelse skrevet uten oppfordring
Svar fra Bobcares
Hi Austin,
Thank you so much for your review. We are happy we could help resolve the corrupted table. Our engineers love technology and love solving real-world problems with servers. Our team is always available 24x7 should you need any further assistance.
Regards,
Sruthi S
Quality Manager
Bobcares
Problem with my Vultr droplet
I hired BobCares to fix a problem with my Vultr droplet.
After a Vultr outage my website did not load anymore and Vultr did not take responsibility for that problem, then I bought 2 hours from Bobcares and they fixed that and now my files load fine. Thank you BobCares. I backuped everything and I am moved my files to Digital Ocean instead.
2. september 2022
Anmeldelse skrevet uten oppfordring
Svar fra Bobcares
Hi Jorge,
Welcome to Bobcares and thank you so much for your wonderful review. We are so glad we could be of assistance to your business.
We have been in business for a long time, and that accumulated experience is something we are really proud of. Our team is always available 24x7 should you need any further assistance.
Regards,
Sruthi S
Quality Manager
Bobcares
Thank you so much Bobcares
Thank you so much Bobcares! I appreciate your communication and steadfast work.
18. august 2022
Anmeldelse skrevet uten oppfordring
Svar fra Bobcares
Hi Robert,
Thank you for choosing Bobcares to care for your servers. Our round the clock team of support engineers are always available should you need expert help anytime.
Thank you for your valued review.
Regards,
Sruthi S
Quality Manager
Bobcares
Couldn't ask for more
Fantastic service provided - the work done was to a high standard and communication through the project excellent.
13. august 2022
Anmeldelse skrevet uten oppfordring
Svar fra Bobcares
Hi Ryan,
Thank you for choosing Bobcares to care for your servers. Our round the clock team of support engineers are always available should you need expert help anytime.
Thank you for your valued review.
Regards,
Sruthi S
Quality Manager
Bobcares
Very fast and good response from the…
Very fast and good response from the staff to resolve all the issues!!.
Great job!
11. august 2022
Anmeldelse skrevet uten oppfordring
Svar fra Bobcares
Hi Nicolas,
Thank you for your valuable feedback and for taking the time to post this review.
We are glad our Engineering team was able to quickly resolve the issue. Our team is always available 24x7 should you need any further assistance.
Regards,
Sruthi S
Quality Manager
Bobcares
Good service
Good service. They answer fast and really good tecnicians
7. august 2022
Anmeldelse skrevet uten oppfordring
Svar fra Bobcares
Hi Lluis,
Thank you for your valuable feedback and for taking the time to post this review.
We are glad our Engineering team was able to quickly resolve the issue. Our team is always available 24x7 should you need any further assistance.
Regards,
Sruthi S
Quality Manager
Bobcares
I have spent nearly 300$ just to buy bad service
I have spent nearly 300$ just to buy bad service, can't handle the problem, and also not be compensated for not completing the task, Poor quality service, you can only support a few small problems, The rest is just a waste of time
I appreciate the staff who work with me well. Everything else is bad
28. juli 2022
Anmeldelse skrevet uten oppfordring
Svar fra Bobcares
Hi Thanh,
Sorry to hear that you are not satisfied with the service we provided to help get your cluster nodes back online.
While analyzing both the priority chat & ticket, I can see that the technician applied the possible solutions to the problem that was presented but those were not fruitful initially. Since the file system was corrupted, we were not able to edit the configuration to apply the alternate solutions. Finally, we provided you with several recommendations that could work based on the scenario that was in front of us. As we worked our way through the possible solutions, we were told that we could not proceed with the one we needed to.
We would really like to help you in this situation. Our infrastructure expert has sent you a mail with the recommendations. Please reply back to the email with your confirmation, and we will be happy to do it at no extra cost and hopefully we can turn this situation around for you.
Regards,
Dileep
Quality Manager
Bobcares
Bobcares truly cares..
Ever since my first communication with the team, support service has been seamless, I can confirm all the reps who attended to my cases were very professional and demonstrated high level experience.
26. juli 2022
Anmeldelse skrevet uten oppfordring
Svar fra Bobcares
Hi Abdulrahman,
Thank you for the valuable feedback. We are so happy to hear you have been satisfied with our Infrastructure Management team @Bobcares.
Thank you for your review and for your continued business.
Regards,
Dileep
Quality Manager
Bobcares
Fantastic support and service!
Fantastic support, responses and updates throughout. Really helpful, using simple language (as I'm a non-export) and I especially liked that they replied to every response saying they were on the case and would get back to me soon. It's hard to find great IT support but I had a great experience.
21. juli 2022
Anmeldelse skrevet uten oppfordring
Svar fra Bobcares
Hi James,
Thank you so much for the valuable feedback and thank you for trusting us with your business. We are happy to read that our team has been helpful.
We are very proud of our Infrastructure Management Team @ Bobcares. Our mission is to help businesses keep their servers, websites and applications, secure, stable and performing at the top level. Every service we provide is in pursuit of that mission.
Regards,
Dileep
Quality Manager
Bobcares
Best support service with quick…
Best support service with quick response to queries. Thank You team Bobcares
16. juli 2022
Anmeldelse skrevet uten oppfordring
Svar fra Bobcares
Hi Thisara
Thank you for the valuable feedback. We are so happy to hear you have been satisfied with our Infrastructure Management team @Bobcares.
Thank you for your review and for your continued business.
Regards,
Dileep
Quality Manager
Bobcares
Very professional Techs
Very professional Techs, keep up the good work. Quick response and they were able to fix my problem.
15. juli 2022
Anmeldelse skrevet uten oppfordring
Svar fra Bobcares
Hi Wilfredo,
Thank you for choosing Bobcares to care for your servers. Our round the clock team of support engineers are always available should you need expert help anytime.
Thank you for your valued review.
Regards,
Dileep
Quality Manager
Bobcares
I received thorough and timely…
I received thorough and timely assistance, and my problem was resolved in a single interaction. Awesome service is highly recommended.
11. juli 2022
Anmeldelse skrevet uten oppfordring
Svar fra Bobcares
Hi Jigin,
Thank you for the valuable feedback. We are so happy to hear you have been satisfied with our Infrastructure Management team @Bobcares.
Thank you for your review and for your continued business.
Regards,
Dileep
Quality Manager
Bobcares
Very good service :)
6. juli 2022
Anmeldelse skrevet uten oppfordring
Svar fra Bobcares
Hi John,
Thank you for the valuable feedback. We are so happy to hear you have been satisfied with our Infrastructure Management team @Bobcares.
Thank you for your review and for your continued business.
Regards,
Dileep
Quality Manager
Bobcares
Awesome Performance!
I had server performance issue that was affecting the loading of my websites. For over 30 days, my host tried to fix it but couldn't. Eventually they asked me to get external support and I found BobCares via Google search.
Explained the problem to them and over a weekend, they helped me identify the issue and then optimized the server where the load issues disappeared and websites started loading fast.
Highly recommend them for any server related issues.
6. juli 2022
Anmeldelse skrevet uten oppfordring
Svar fra Bobcares
Hi Praveen,
Thank you so much for the valuable feedback and thank you for trusting us with your business. We are happy to read that our team has been helpful.
We are very proud of our Infrastructure Management Team @ Bobcares. Our mission is to help businesses keep their servers, websites and applications, secure, stable and performing at the top level. Every service we provide is in pursuit of that mission.
Regards,
Dileep
Quality Manager
Bobcares
A great pleasure dealing with skilled professionals
It's such a relief having access to such skilled professionals who are available at a moment's notice. BobCares saved my business from going under as a server move went disastrously wrong and I needed urgent help to get the new server secured and production ready.
BobCares came through amazingly well, fixing 2 sites that wouldn't work and giving my server a clean bill of health ready to do some serious Cpanel web hosting. Professional, reliable, knowledgeable and you will get results, for sure.
I highly recommend them.
4. juli 2022
Anmeldelse skrevet uten oppfordring
Svar fra Bobcares
Hi Charles,
Thank you so much for the valuable feedback and thank you for trusting us with your business. We are happy to read that our team has been helpful.
We are very proud of our Infrastructure Management Team @ Bobcares. Our mission is to help businesses keep their servers, websites and applications, secure, stable and performing at the top level. Every service we provide is in pursuit of that mission.
Regards,
Dileep
Quality Manager
Bobcares
Dette er Trustpilot
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Lær mer om andre slags anmeldelser.
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Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.