Europe Moto Anmeldelser 

ho acquistato un interfono COM U1 risultato difettoso nella batteria, la concessionaria me lo ha sostituito ed anche il secondo caricato al 100 % una vota acceso lampeggia 4 volte che indica la batteria al top e poco dopo circa 10 minuti mi comunica livello batteria basso e si spegne. Pagato 315 euro...buttati...volevo sostituire il mio cellularline di 8 anni pagato 120 euro ed invece devo affidarmi ancora alla sua efficiente funzionalità. Mai più...tanta pubblicità per un prodotto molto scarto.Tengo a precisare che non ho acquistato da voi l’interfono ma da BMW Motorrad Europe. Questa recensione è per aiutare venditori e acquirenti.

Commande reçu en huit jours (levier d'embrayage et de frein).
Bonne expérience a contrario des nombreux avis laissés sur le site.
Je recommande.

Ordine gestito in tempi rapidi, gli stivali sono arrivati in pochi giorni in Italia. Tutto bene.

Compre una batería de 90€ que ha durado 6 meses, tras decenas de correos, solo contectaron al primero,evidentemente es ina pagina falsa de estafa donde la marca bmw de los productos son falsificadas.
No compre en esa pagina es una estafa

Habe eine Hose am 19.6.24 erhalten und am 20.6.24 zurückgesendet die Lt.Post am 22.6. zugestellt wurde,
habe bis heute noch immer keine Rückvergütung bzw. keine sinnvollen Reaktionen auf meine Mails erhalten.

LAMENTABLE , et je suis poli, j'ai passé une commande sur ce site, et au bout de 4 jours , sur le site rien, il est indiqué "commande en cours de traitement", donc j'ai appellé et ont m'a répondu qu'il fallait environ 8 a 10 jours avant qu'ils reçoivent les pieces, ensuite ils les envoient aux clients, donc pas de stock , surtout ce sont des bougies pour une BM.
Donc j'ai demandé le remboursement, et là , pas possible , drôle de boutique , je me demande comment ça peut exister une boite comme ça.

Nada confiable. Debería haber mirado antes de comprar. Venden un vinilo de baja calidad a 90€ que se estropea solo ponerlo, mientras se ponía y no te dan ninguna solución más que excusas una detrás de otra, pero sin solución ni siquiera mostrar un poco de preocupación o interés en lo sucedido. De primeras ya te acusan a ti de todo.

The website stated that the item was in stock and would be delivered within 2-5 days. After 7 days, I contacted them and was informed that the package would be shipped soon. It took 13 days before I received the package. Very long delivery time, especially considering the shipment was only from France to Denmark. It shouldn't take more than a couple of days.

Warnung Nicht bestellen Betrug Meine Bestellung ist nach über 4 Wochen noch nicht angekommen und auf meine Emails wird auch nicht geantwortet

ricerca difficile (accessori moto 2004): disponibilità e professionalità incredibili. precisione e livello di servizio eccezionali

Buongiorno,

Attribuisco CINQUE STELLE al reparto di consulenza telefonica perché l’operatore con cui ho potuto parlare si è dimostrato pienamente competente, paziente e disponibile, mi ha veramente aiutato molto nella ricerca (andata a buon fine) di un accessorio che cercavo e che ho subito dopo ordinato sul sito BMW Europe Moto.
Complimenti, è raro trovare al giorno d’oggi qualcuno con cui poter “parlare” senza avere a che fare con voci registrate.

Première commande l'année dernière tout c'est bien passé. Je décide donc de repasser commande cette année pour effectuer la révision de ma moto.
Commande passé il y a 3 semaines toujours pas livrée et le service commercial n'a pas l'air de s'en soucier plus que ca!!!
Heureusement que j'ai payé via Pay Pal qui m'a remboursé les articles payé et non livré. J'en suis quand même de ma poche de 8€ de frais de port....
Enseigne a fuir!!!!!

Ho ordinato un portapacchi completo per r1250 r. Arrivato dopo circa 15 gg. il giorno 15/05. Il portapacchi è arrivato spezzato in 2. Fatto mail. Ancora in attesa di ricevere risposta. Stanno scadendo i 15 gg per il reso. Sollecitato anche ieri mattina. Non è un bel servizio per il marchio BMW.

Ordered an item (side case) on 14 May 2024, paid for the faster courier (delivery within 2 or 3 days), called the customer service as they had not communicated anything to me for many days, and today (11 days after the order) my parcel is not even in the UK, it is currently at the Charles De Gaulle airport.
Ridicolous. It would have been quicker to jump on my bike, ride to Paris, and take it myself.
The item arrived the following week without the screws to assemble it. Customer service said that this is normal but on the website there was nothing saying that the screws should be ordered separately. I found this ridiculous but it is even more ridiculous that the screws that I ordered on 19th of June (paid 25£ for 2 screws) are not arrived yet and customer service and courier don't know anything about them.
This website is terrible and it's surprising that bmw gave them their clearance as official retailers.

If I could give zero stars I would, stated and paid for express delivery 3-5 days and item was in stock, took 15 days just to show as despatched then took 6 days to deliver so total from day of order was 21 days. Tried to contact multiple times without getting any reasonable response even tried calling direct.
If I had known it would take this long I would have cancelled the order and purchased from elsewhere. If you are in a rush for delivery steer clear of this site.

Devo essere sincero,se avessi letto prima le recensioni Trustpilot, probabilmente non ho avrei comprato da questo sito.. invece è andata bene.La consegna è avvenuta in 10 giorni dall' ordine e la comunicazione è stata corretta

Des délais de livraison inacceptables, un service client hébété, ce site ne devrait pas exister.
Des excuses bidons pour expliquer pourquoi je devrais subir et accepter leurs dysfonctionnements, et aucun geste commercial pour me faire oublier leur incompétence.
Je viens de passer ma dernière commande (toujours pas arrivée après 3 semaines d'attente au passage).

Habe vor zwei Wochen eine originale Batterie bestellt. Nach eine Woche wurde meine Bestellung zum Versand vorbereitet nach Einschaltung von Paypal kam die Angabe Bestellung versendet. Jetzt sind vier Tagen vergangen und der Status meiner Bestellung ändert sich nicht. Mittlerweile habe ich vom Geschäft eine Batterie gekauft und wenn irgendwann meine Bestellung eintritt sende ich sie wieder zurück. ÑIE mehr wieder. Letzter KAF

Ordered Wet weather gear, was quoted 3-5 working days delivery - 4 working days after order, goods are still not despatched
I should have known better, it took them this long to despatch an order last year, but I was hoping last time was a just a glitch - it would appear that delivery times don't take into account very slow order processing and packing
Poor Service, Poor communication, won't be using them again

Update - we're now 2 working weeks since order, and the goods have yet to leave The Netherlands
After contacting EuropeMoto they advise that orders cannot be cancelled once confirmed by BMW central warehouse, which tells me that they don't keep any stock, are drop shipping and are making completely unreasonable and unreliable promises

Conatct with the EuropeMoto is harsh and bordering on aggressive - maybe their staff are also fed up of all the complaints?

Поръчвал съм няколко пъти и съм доволен от доставката! Обувките на БМВ с клик системата общо 3 чифта и всичко дойде в срок !