Block Management UK Ltd Anmeldelser 

Excellent prompt service with consideration for the tenants. Nice friendly response and efficient staff

Three months after the Dagenham fire I am still waiting for my ground rent to be refunded. I have lost everything. While £90 might not mean much to people at BMUK when you have lost all of your belongings then every £ is essential.
I am still waiting to find out what will happen with my service charge. But BMUK hide behind the freeholder for that. The freeholder confirmed over a month ago that the ground rent refund was due and now the only people holding it up are BMUK.
I have emailed them repeatedly stressing the urgency of this refund and they just close the request and ignore it.

Worst estate management company! Got rid of all the staff presence on site and get contractors round to do work which doesn’t need doing then charge residents for it, charge for premium work but get cowboys round to do it!

We bought an apartment on 25 July this year. There is a leak from our flat's balcony to the flat below that was reported in 2/2/24 - it still hasn't been dealt with! I've tried to phone them from abroad and was 15 minutes on the line and no response. They sent me a service charge invoice for 2-months before we bought! I asked for a corrected invoice and now 3-weeks and no response. Their lack of communication is quite unbelievable and surprised they are in business. The Dagenham debacle is shocking that they have been so inattentive - quite unbelievable!

BMUK stepped in to manage our block which had experienced a gamut of issues with self managment. They were incredibly patient, consistent and professional as we all went through multiple machinations of issues over the years. For 7 years they have consistently managed to a high standard all the properties needs and all the residents often bad behaviours towards them. I recommend their professional service to any block, particularly given the types of company that operate in this sphere - these guys really do stand out amongst the crowd.

Clearly another Management Agency which bleed leaseholders dry. False invoices, using "friendly" contractors to increase works invoices, taking commission at Every opportunity. It takes a certain type of Predator which choose to leach of other people but that's there M.O. I hope there families are proud.

I am highly satisfied with the building management services provided by Block Management, especially with the performance of the property manager, Troy. He consistently demonstrates a high level of proactivity and diligently works to promptly and effectively address any issues that may arise.

The victims of the Dagenham flat fire are awaiting your presence and response.

Since the devastating fire incident at the Spectrum building on 22 Freshwater Road, we have not received any response or had their presence at the meetings. This is causing extreme distress and trauma to the affected families, who are currently going through a very difficult time. More than 100 people are seeking answers, and the least that could be done is to show the decency to attend the meetings and hear from the affected families.

This is utterly deplorable and disgusting.

In the event of the tragedy that just prevailed on spectrum building in Dagenham an actual presence of this company is literally invisible. From the humane perspective it would have calmed our souls. The deputy prime minister has graced our presence. Where are these ppl???

As a contractor, working with companies like this are really hard, they regularly don’t pay their monthly invoices often leaving us waiting months. We ditched them eventually, way too much admin to keep perusing invoices. Of course they then tried to flip it saying we hadn’t attended our monthly work which wasn’t the case. These kind of companies sink small contractors creating real cash flow problems. Thank goodness other block companies are more ethical.

I phoned BMUK today and phoned was answered much quicker than normal. I spoke to Lisa Harvey who dealt with my issue really quickly and efficiently thank you Lisa

Great communication, friendly and fast response and problem resolution

No issues with them - very knowledgeable staff

Having been a customer (not client) as a leaseholder (not landlord) for over twelve months, i.e. reasonable amount of time to reach a valid assessment, there several reasons why this company falls short on standards of professionalism.
Despite being a digitally-led property management operation, centred on a DIY service for tenants,
Block Management UK Limited deny me access to their online portal.
Makes no sense does it?
Some business communications are misleading, for example, they claim to have lots of offices but omit to mention they are 'virtual', besides which many of their 'virtual' contracts expired months ago; they are guilty of ignoring fundamentally important correspondence which has serious legal consequences; they indicate lots of 'teams' on their web site, but have recently chosen to remove all online reference to individual profiles ( I wonder why?) ; as their core business is accountancy, looking after other people's money, it is curious - if not questionable - as to why they choose not to be accountable to, or professionally regulated by, any recognisable financial body.
The association with RICS would appear to be smoke and mirrors, since the company itself is not subscribed, although one or two staff members have (paid for) associate membership.
Even the generic company name is easily confused with other similarly named (but properly accountable) businesses, when carrying out a search online. You do the maths.

Possibly the worst service I've ever had from a company. They seemed incapable of the most basic tasks you expect from a managing agent. They didn't know how to respond when we had storm damage taking nearly 4 weeks to send someone out. They failed to notice that a leaseholder had not paid their service charge for a year (there's only 6 of us). They did not pay our communal electricity bill for 2 whole years nor ensure that we were in contract with the supplier - consequently we now have a bill 3 times greater than it should be. There are one or 2 helpful people at the BMUK but on the whole they are the worst company I've ever had to deal with.

Completely neglectful and have abandoned residents living in dire conditions, black mould etc

When Praxis Block Management realised there was an issue, they were so helpful and worked hard get the issue solved with both parties happy.

Can't give no stars, No communication, ignores emails, and when information is given it is incorrect.they couldn't care less

Great communication throughout, very friendly staff, a pleasure to do business with.