No communication once order was placed, had to call multiple times to check on delivery. after 2 weeks finally got a delivery day by calling up and the delivery didn't turn up. Called AGAIN and was ap... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Ordered materials 2 days before pick up . Arrived at the depot went to reception.The staff at the reception were very efficient and dealt with my order right away.Left reception and into the steel yar... Vis mer
I am a private buyer and was treated like royalty! They brought in a non stock sheet next day and that is impressive for a one sheet order. Shop floor guys were great loading up. I fell foul of the co... Vis mer
Quick and easy from order to delivery I ordered non slip strips for my decking great product Only downside,, maybe countersink the screw holes so screws are flush ,, we did go through A LOT of co... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
We are BM Steel Barclay & Mathieson is a long established steel stockholder with depots across the UK. We have a feel for steel We stock it, we process it, we deliver it We pride ourselves on our product knowledge and our customer service.
Kontaktopplysninger
Shieldhall Works, Hardgate Road, G51 4TB, Glasgow, Storbritannia
- 01795 905666
- websales@bmsteel.co.uk
- bmsteel.co.uk
4,5
Enestående
1k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 80 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I'm still waiting on my order
I'm still waiting on my order.
2 days later than delivery time
21. juni 2025
Nice and easy to order on the website
Nice and easy to order on the website, advised by phone that goods were ready exactly within the timescale given at time of order.
Collection straightforward and quick
8. juni 2025
Trailer bed
Very easy and efficient service and ordering. Delivery service was excellent
6. juni 2025
Website was easy to navigate and the…
Website was easy to navigate and the staff were friendly and pleasant on the follow up phone call. The delivery driver was friendly, helpful and knowledgeable although I found the delivery charge expensive there is the alternative to collect, will definitely be using them in the future and have already passed their details on to a friend.
5. juni 2025
Great service with great communications
5. juni 2025
customer service second to none
customer service second to none. delivered as instructed. delivery driver helpful and efficient what more do you need.
4. juni 2025
Very helpful
29. mai 2025
Good quality & Friendly Service
Good quality. Just what we ordered.
Friendly and helpful staff.
Thank you
22. mai 2025
I am glad I chose to buy from BM Steel
I am glad I chose to buy from BM Steel. They are trustworthy and open to please any customer. I will definitely use their services when I need their products again. And the delivery part was excellent. I didn't have to stay at home to receive the goods. Thank you BM Steel!
25. mai 2025
Excellent service.
23. mai 2025
A great Service
Great service from start to the end, quick delivery and very helpful staff at the phone.
Can't be happier, thank you!!
22. mai 2025
1st class service
After ordering some handrail and accessories , I discovered I and BM had made a mistake in the order , but once i rung and spoke to Andrew the items where sorted and exchanged with no problem , would recommend BM steel for their excellent service and will be buying from them again .
Once again a big thank you to Andrew for all his help and updates on delivery etc .
John oughton
22. mai 2025
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