Ordered a couple of the Harry Potter books to the UK worth almost £200. Was tracking it and it was delivered to the NETHERLANDS! Chased up customer service and they basically didn't even care. Such a... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I will start by saying the shipping was fast even for it being international. The product was packaged well and thoughtfully with an extra postcard and envelope to me. Thank you! The cardigan is exact... Vis mer
Congrats Blvck! I really love this company..I bought the Teddy Bear Keyring which is even cuter in person, at the perfect size & at the festive version. Furthermore, the Festive Sock for the upcoming... Vis mer
I have been wanting to get some Blvck clothing for ages but held off as I live in the UK and they are delivered from the US. I eventually bit the bullet and couldn’t be happier. I got two oversized... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Blvck Paris is a lifestyle apparel & accessories brand, supported by millions of highly engaged social media followers and customers worldwide. The brand was founded in 2017 by French designer, Julian O’hayon and is known for its 'All Black' clothing, accessories and leather goods for men and women. From visual content to merchandise, we strive to pioneer a new type of lifestyle focused on quality and design. The 'All Black Lifestyle' is a culture shift to live life on your own terms free from vanity. The generic styles of traditional fashion have become obsolete, it's time to Blvckout your life. Blvck currently operates retail locations in Tokyo, Taiwan, Macau, Hong Kong and Kuwait. The ethos of the brand continue to grow with partnerships with names such as Coup Champagne, CASETiFY and Fortnite.
Kontaktopplysninger
1170, Brussels, Belgia
- support@blvck.com
- blvck.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 4 % av de negative anmeldelsene sine
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
sub-standard company
Completely let down by this sub standard company. I preordered the Harry Potter writing set at the start of November and was told it would be sent early December. No order update, I had to reach out to them multiple times before finally getting a response. The parcel had not been sent and was not going to be here in time for Christmas. Extremely let down and disappointed
Unresponsive support, returns at customer's charge and fake reviews
Absolute sh*t show if you need to return products if you're in the EU. No response to generate the return label and you can't do it yourself. Plus they ask for you to pay for it, and send pictures of the products... This is all really unnecessary and you can tell Blvck "Paris" is in fact very American in every way.
Great products I have to admit, but the size guide is totally off and probably more suited for the US once again...
Support and dodgy return conditions are killing the entire experience. I will not buy from them anymore despite the good products.
EDIT: Came back to this page a few months after to check that my review was still here, and I realized there are a lot of very recent 5-star reviews from the same days, and from people with only 1 review... One of them even pretends they spoke with a rep while you can't even speak with them. They barely respond to emails and they will take calls? Nope.
Clearly a huge scam at this point.
And piece of information for Truspilot. Blvck "Paris" is US based. Confirmed by the huge delivery fees. They are not based in Brussels.
Bad Experience
I previously had a good experience with the company but sadly not this time around. I placed my order over 5 weeks ago and I have yet to receive it. Initially, customer service was cooperative, but they're no longer responding. The package still hasn't been sent, there's been no offer of a refund and they're not replying to emails. I won't be ordering from them again.
First of all the design was really good…
First of all the design was really good but there was so much negative stuff. Let’s start by the quality, it’s good but not worth 200$ . After, I paid the hoodie 220+20 for shipping plus tax ONLY for the package to show up at my door with an extra 80$ I gotta pay to UPS. And the hoodie was way too large
Beware duties and fees!
Having paid $25 shipping I then got hammered $61 by UPS for this package. Not including the shipping that amounted to over 25% the value of my order. Not impressed! And update to that. I e-mail customer support twice to complain and got no reply. Customer service sucks!
Avoid at all costs
Avoid at all costs. I spent $165 on a sweatshirt, which I returned because the fit was terrible. They have had my return for a month and are refusing to provide me with a refund. This company is a scam.
Glad I ordered!
I have been wanting to get some Blvck clothing for ages but held off as I live in the UK and they are delivered from the US.
I eventually bit the bullet and couldn’t be happier. I got two oversized T shirts from their collaborations and they are superb quality and very fashionable.
Delivery and return experience (the first order was slightly too big) was very easy and customer service are very good.
Highly recommend
Great quality and feel
I recently purchased the Blvck Floral Logo Tee in size L and was really impressed with the quality. The fabric is super soft and the overall finish feels premium. Since it’s an oversized cut, I’d recommend sizing down if you prefer a slimmer fit, I’ll be going for a medium next time. Customer service was excellent, and the prompt international delivery made the whole experience seamless.
Don't buy from black. Straight up crooks.
Avoid at all cost. Sent me an open and resealed package. After returning one of the items and paying for return protection, they still haven't refunded me. Customer service promised to make the adjustment and also gave me a 20 percent coupon that didn't work correctly. After agreeing to make adjustments to the new and old order, I have not received any refunds and they are ignoring my emails.
Edit: tracking has shown that product was received by black at the end of July. As of 8/20 I still have not been credited.
Edit: finally have been fully credited. Would still rate my experience 1/5 because It took almost 3 weeks to get my refund and adjustments from the time my returned product was received by black. Ignored several emails from me and did not respond until threatening to dispute the charges.

Svar fra Blvck Paris
I’ve been following BLVCK from more…
I’ve been following BLVCK from more than 3 years.
One of my favorite brands and very close to my heart.
Thanks for the quality 👍 thanks for the amazing online staff and support 🌸 thank you BLVCK for your unique and gorgeous designs🖤 nothing but love and loyalty for you guys.
Michelle (online support) is an amazing helpful person, truly one of a kind.
Thanks again
Worst experience ever..
Worst experience ever... Ordered clothes for about $320, didn't use any coupons or anything, just trusted this brand blindly. What a mistake... The clothes are extremely small to their sizes compared to other brands, tried to return and they just rejected the return attempt, no reason given. Now I'm stuck with $320 worth of clothes I have no use for. Super frustrating. DO NOT purchase from them.
Revolting Scammy Company with Zero Integrity
My experience with Blvck Paris has been horrendous. This company has zero integrity. As a fashion lover who spends a lot of dough on luxury clothing (and is happy to pay for the quality!), this brand is nothing but a cheap wannabe "edgy" trend masquerading as "luxury."
I bought the Blvck Tokyo pants in 'Two Shades,' opting for the gray ones—but what I received was NOTHING like the image they show on their site. The logo itself is a whole different color, and the gray hue is a completely different shade, making it far lighter (and quite frankly ugly). I bought them from 'Reach E-shop,' and contacted Blvck on chat to confirm that this was an official partner/seller, to which they said yes and explained that they partnered with this shop to bring their products to other countries.
I took photos of the pants I received and asked them to authenticate them, thinking I must have somehow gotten a counterfeit, but they said mine appear authentic. So I asked them to send me a single link online—from literally anywhere!—showing me the pants looking how they looked in my photos, but they couldn't.
They said something along the lines of, "Your pants are the updated version, and we didn't change the photo online yet but we plan to."
And that's it.
Just oh well, you received pants that look NOTHING like the image on the site, nothing like how we advertise them, but oopsie, we'll eventually change the image so it matches.
Yeah, nah. I should get exactly what was advertised, and I'm sure there are laws against this (which I am currently looking into with my legal partner—it's not about the money, it's the principle, and I will pay to hold a shoddy company accountable!).
Here's the thing: If you were to purchase a sweater online and ordered a blue one and they sent a black one with a completely different look and logo, etc., would you expect someone to just be okay with that? Especially when paying luxury prices?
This company is utterly revolting and I would heed my warning and not buy from them. I'm going to take to TikTok and Insta soon to inform all my followers, too, who are all massive fashion fans.
Blvck Paris is not a luxury brand; they're simply another gimmicky brand having their stuff made in China and pairing it with decent marketing (Ooooh, edgy all-black clothing! Come pay premium prices just to feature our trendy logo on your fabric—fabric that won't look remotely like the garment you ordered online).
This company bait and switches—so gross and not remotely of luxury standards. A luxury brand would see that, yes, the pants I received look nothing like the pants I ordered, and make sure to fix their issue. They even admitted it and said they "understand" how "not receiving the item as it looks in the image would be frustrating." Yet proceeded to do . . . nothing.
Again, revolting.
This brand will scam you then rub their hands together and think, "We've scammed another one. Wonderful work, Team! MOAR money for us!"
It's a shame, really, because had they simply offered to rectify this obvious mix-up on their end (that is zero percent my problem in any way, shape, or form) instead of choosing to be greedy then none of this would be happening.
Can't wait to see this awful brand nosedive.
You get what you give, aye?
EDIT:
My response to their ridiculous reply:
You don't even have the image on your own official Blvck website updated to reflect the pants I received. That's the whole problem: I cannot find Blvck pants anywhere that look like the ones I received, and I showed proof of this (photos) and got an, "Oh well, it must suck to not receive what was shown online, but too bad." Such a gross reply. And I'm reviewing you and not Reach E-Shop because you are the ones who sent them their product; this is a you problem. They're a small business trying to help distribute your goods, but you're sending them products that look far different from how they appear on your site. The Tokyo 'Two-Shades' gray version should not look like the ones I received because they don't look like that on your official site, your promo materials—anywhere. It's still not updated on your site, even after I pointed it out, so people are still getting pants that look different from what you're promoting.
I stand by every single word of my review as I am 100% in the right here. You're a truly odious company with zero integrity. It's right there on your unclaimed BBB page. Anyone reading this, type "BLVCK BBB" into search and click the "complaints" tab near the top to read people's issues with this company. They never address their issues, which gives "struggling business that's failing" vibes.

Svar fra Blvck Paris
Congrats Blvck
Congrats Blvck! I really love this company..I bought the Teddy Bear Keyring which is even cuter in person, at the perfect size & at the festive version. Furthermore, the Festive Sock for the upcoming Xmas! Quality is extremely nice, as for the fabrics, believe me they have the softest touch you could ever feel! Also, I've purchased in the past the Teddy Bear Candle, which gives a unique vibe at my home & smells amazing, without even burning it! Shipping was fast & everything was beyond my expectations! 🖤
Prompt and efficient
Mary handles my request promptly and efficiently
Great quality fabric.
I love the pants and sweater I got. Size are true to size, the quality is great, the material of the sweater is stretchy just enough to be comfortable. The embroidery are well done. It’s my new favourite outfit.
I’ve followed Blvck Paris for a while…
I’ve followed Blvck Paris for a while and was very excited for the Batman Collaboration. My order was very prompt and packaging was secure with a fragile sticker on the box.
The presentation and aesthetic made it even better. Blvck Paris definitely has an eye for the details and made my purchase feel very elegant and sleek. You’re purchasing art. I was extremely impressed and look forward to doing more business with them in the future!
All black baby
The sweater I bought was truly a gem. Subtle blacks, over stuffed and comfy hood with no drawstrings to get in the way. The embroidery work is on point and the front pocket is made to look and feel like actual pockets. Will buy again sometime this year.
Impressed with Quality and Service
I appreciate the high-quality materials used in their clothing, which results in a luxurious feel. Their online support was incredibly helpful when I encountered an issue with my order.
All around quality brand.
I love the clothing from this brand, from the fit, to the quality of the materials, to the packaging.
I recently bought their collaboration…
I recently bought their collaboration with UNO. Such a unique deck of cards! I love the design!
I also got the hoodie to go with and the quality is insane.
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