We love our new hot tube. We got a great deal and lots of extras thrown in. Really good quality and excellent jets. Andrew Brunton from blue whale spa gave us a smooth customer experience and excellen... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
When I first contacted Blue whale I was immediately answered by Fiona who was simply brilliant to deal with, it’s always a worry buying on the internet but everything that she said happened, fantast... Vis mer
We visited the showroom, and right from entering the showroom there was no pushy salesperson. When we wanted infirmation they gave good information and advice. The sale went smoothly and the delivery... Vis mer
I’ve been using this hot tub for six months now, and I couldn't be happier with the purchase. The build quality is excellent, and it has held up perfectly with regular use. Maintenance has been surpri... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Blue Whale Spa is the award-winning UK owned leading hot tub manufacturer. We offer quick delivery, free installation and 0% finance on all hot tubs. Order Now!
Kontaktopplysninger
11 Glaisdale Drive East, NG8 4GU, Nottingham, Storbritannia
- 01159548888
- info@bluewhalespa.co.uk
- bluewhalespa.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 80 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very efficient service
Very efficient service, was dealing with a lovely & polite lady called Fiona Joseph so helpful with on time delivery and Hot Tub was delivered on time by Zen& Ray with no complications,
Thank you very much 👍🏻
Absolutely amazing
Absolutely amazing!
From first speaking with Fiona who is so knowledgeable, and extremely helpful to placing my order through to delivery from Dwayne and Marshall who were both brilliant, efficient and bang on time! , The whole process has been excellent.
Fiona has been on hand throughout and adds a real personal touch to the whole experience. I feel a valued customer and would highly recommend Blue Whale Spa to anyone ⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Thank you
Thank you, fiona and the team.
Amazing service from start to finish.
Ordering Maid simple with a small deposit and help throughout the process with measurements and technical spec.
The installation/delivery team were 10 out of 10 going above and beyond highly recommend this company.
Excellent customer service great…
Excellent customer service great product I would highly recommend this company.
Great company
What amazing customer services from start to finish. Andrew goes above and beyond he is a credit to your company thank you for your help. We couldn’t be happier and we definitely recommend buying a hot tub from these guys. AAAAAA+++++
Had Craig come out to repair my Hot…
Had Craig come out to repair my Hot Tub.
He did an excellent job and kept me informed of what was causing the problem.
Can’t recommend him enough and he’s a credit to Blue Whale Spa.
Hot Tub masters
From start to finish the service was exceptional Fiona in the office guided me through all the options and helped settle any uncertainties. On the day of delivery the 2 guys were very careful with a tight route. The set up of the hot tub was explained thoroughly step by step and made things easy to understand. Cannot praise the company high enough
I would highly recommend this company
I would highly recommend this company, after talking through on the telephone the various aspects of the hottub I was able to confidently order online. Andrew called the day after the order to confirm details and to arrange installation and access routes, Andrew kept in regular touch up to install day. The install was carried out by Mark and Marcellus who very very efficient and left the area spotless after installation. Best price great experience.
Scott
Really easy process with Fiona and…
Really easy process with Fiona and delivery was fast and the lads Mike and Dwayne were great overall hreat experience
Hot tub
From ordering to delivery was excellent, Fiona from sales was very helpful and explained everything clearly, and the men that delivered to tub was very helpful too. Can't recommend enough thank you
We had a terrible experiance previously…
We had a terrible experiance previously but it was handled great in the end. Hence why we returned to blue whale spa. Upon returning as a customer, Andrew brunton at the show room was great, he was insured up and helpful, delivery date was selected and agreed and happened as planned! Andrew went above and beyond
Excellent after sale service (more than…
Excellent after sale service (more than eight years after the original hot tub was purchased). We were treated as if we were a new customer. Nothing was too much trouble. I cannot recommend this company and particularly James and the gentleman who delivered the replacement hot tub lid highly enough. We will definitely re-purchase from blue whale spa in the future.
Excellent spa and company
From the first contact with Blue Whale Spa, through to after sales care, Andrew Brunton has been extremely helpful all the way through. Great hot tub - we ordered the Beacon Cove 4. All instructions for preparing and approving the location were very clear. Delivery and installation was very smooth and delivery team were very helpful and knowledgeable. Would highly recommend Blue Whale Spa. Many thanks!
I popped in and spoke to Andrew and…
I popped in and spoke to Andrew and Fiona and they both was very helpful and fast with some repairs that are required I bought the hot tub a year ago and I would recommend them to anyone
Shopped round for the best deal
Shopped round for the best deal, and Bluewhale spa came out on top. Great value for money. Excellent prompt communication from Fiona. Quick delivery time. Highly recommend.
Really impressed with this hot tub
Really impressed with this hot tub. The 85 jets are powerful and well placed, giving a proper massage experience, and each seat feels different which is a nice touch.
The delivery and installation were excellent—Craig and Edmore were friendly, professional, and made everything really easy. They took the time to explain how it all works, which was much appreciated. Big thanks as well to Scott Lowton for all the help.
The LED lights, waterfall, and Bluetooth speakers are a great bonus, especially in the evenings. Comfortably fits 4–5 people and heats up well.
Five star service all round—would highly recommend.
Very pleased and happy
Excellent service from the moment we purchased the hot tub on line, Scott Lawton kept us up to date and informed on everything and nothing was to much trouble for him . Hot tub arrived as planned and scheduled the drivers were very helpful and explained everything, very impressed with the service and love my new hot tub. Would highly recommend Scott and his team at Blue whale spa
Quick service, great price and product
Quick service, great price. Andrew helped on the phone and provided lots of advice. Delivery was fault less, nothing seemed a problem, Martin and Huwbert Thank You.
Loving the hot tub spa.
Was nervous about ordering online at first but I received emails from ordering until delivery with lots of advice videos and leaflets.
Highly recommend.
Went into the showroom and was greated…
Went into the showroom and was greated by Andrew Brunton, who was helpful and was happy to answer all of our questions about the chemicals for our hot tub! His customer service makes Blue Way Spa a place I would highly recommend. I’ll definitely be returning!
From order to installation of our hot…
From order to installation of our hot tub has been so smooth and special thanks has to go to Fiona that looked after us and informed us of progress to the day of delivery.
On the day of install nothing was an issue to the team, even in torrential rain that we had on the day the guys never stopped until it was complete.
First class would buy from you again!
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