I canceled my trip for Riley’s wedding and requested a refund in December with a promise of a partial refund, but months later I still have not received it. I have called and emailed multiple times wi... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Probably most of us are already bored being confined in our sanctuaries. Well, you can plan now your next vacation with BlueSun Vacations in destinations like Mexico, the Caribbean, or Costa Rica. The... Vis mer
2nd time using BlueSun. First time was great. Second time was awful. Still waiting on a refund promised since the cancellation back prior to our April trip due to the Pandemic. Most of the refund was... Vis mer
I had high expectations. But we were given a terrible recommendation, poor follow up after money was in hand. Travel agent didn’t do what was required for air travel to be smooth. Made excuses as to w... Vis mer
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Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
We offer service beyond the click! Our guests experience the difference, the best of both worlds = the conveniences of eCommerce & the digital age + the personalized service of one-on-one assistance via phone, email, smoke signals...whatever you need, from one of our friendly BeachMasters. We help our guests research, plan, and book all-inclusive beach vacation packages to the Caribbean + Mexico, provided primarily by Apple Vacations and Funjet Vacations. We take pride in offering one-on-one professional assistance from beginning to end at NO ADDITIONAL COST and we offer a best price guarantee on all our packages! That's right, you'll never pay more booking with us vs. DIY on Expedia, Orbitz, Discount Vacation Company xyz, etc.
Kontaktopplysninger
24 E. Meadow St, 72701, Fayetteville, Arkansas, USA
- +14792272519
- Team@BlueSunVacations.com
- bluesunvacations.com
1,7
Dårlig
4k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Our agent Jeff was not very…
Our agent Jeff was not very professional and made the experience stressful. I thought hiring a travel agency was suppose to make booking a vacation seamless and stress free. Would not recommend.
1. november 2019
Anmeldelse skrevet uten oppfordring
Svar fra BlueSun Vacations
Sarah,
Thank you for taking the time to share your honest thoughts and feedback with us. Here at BlueSun, we are always striving to create a stress-free, enjoyable booking process and we are incredibly sorry to hear that this wasn't the case for you.
We unfortunately can not control what our suppliers rules and restrictions are on reservations. Booking with Southwest flights in particular causes many disruptions on our reservations when any changes need to be made. We are very sorry that your reservations were affected in this way. This would have been difficult to manage for any agent, but Jeff has done a great job in accommodating your group regardless of this difficult situation.
We take our guest feedback very seriously and will consider yours, as we strive towards excellence in taking care of our guests. If you have any further questions or concerns, we invite you to email team@bluesunvacations.com and we would be happy to correspond with you ASAP.
Warmest Wishes,
The BeachMaster Team
(479) 227-2519
www.BlueSunVacations.com
I asked to have my United Million…
I asked to have my United Million miller numbers added. Can not find out if so and where.
Fred Hauser JTC76785
Doris Hauaser EHL 55991
30. oktober 2019
Anmeldelse skrevet uten oppfordring
Svar fra BlueSun Vacations
Fred,
Thanks so much for taking the time to leave a review! We're very pleased to hear that your experience with BlueSun and your BeachMaster, Amanda, has been such a positive one! We are always aiming to create a booking experience that is as stress-free and enjoyable as the vacation itself, so we surely hope this has been the case for you!
We'll be sure to make sure this information reaches her!
We hope your trip to Panama is absolutely amazing! We appreciate you & look forward to assisting you on your next beach adventure(s).
Warmest Wishes,
The BeachMaster Team
(479) 227-2519
www.BlueSunVacations.com
Smooth booking process with a very…
Smooth booking process with a very knowledgeable agent!
30. oktober 2019
Anmeldelse skrevet uten oppfordring
Svar fra BlueSun Vacations
Karen,
Thanks so much for taking the time to leave a review! We're very pleased to hear that your experience with BlueSun and your BeachMaster, Amanda, has been such a positive one! We are always aiming to create a booking experience that is as stress-free and enjoyable as the vacation itself, so we surely hope this has been the case for you!
We hope your trip to Punta Cana is absolutely amazing! We appreciate you & look forward to assisting you on your next beach adventure(s).
Warmest Wishes,
The BeachMaster Team
(479) 227-2519
www.BlueSunVacations.com
More important than the sale is the…
More important than the sale is the customer service. Before my purchase, Maliah called, emailed and texted daily, to ensure I was going to buy. After I purchased a vacation package for my son and his new brides honeymoon, I called, left message and emailed (several days ago) about airline seating upgrades (long flight) and have received no response.
I spent upwards of $4000.00 and expected better. Package price is comparable to most travel agencies and I dont nickle and dime. What I look for is a good deal and service to match. This is clearly not Maliahs focus, not in my case anyway.
My experience is... If you're looking for good customer service before AND after the sale, perhaps this is not be the place for you or Maliah may not be the rep for you. If you've had luck here before, then good for you; otherwise, be honest, so others don't end up disappointed.
Lesson learned
27. oktober 2019
Anmeldelse skrevet uten oppfordring
Svar fra BlueSun Vacations
Ismael,
Thank you for taking the time to share your honest thoughts and feedback with us. Here at BlueSun, we are always striving to create a stress-free, enjoyable booking process and we are incredibly sorry to hear that this wasn't the case for you.
We take our guest feedback very seriously and will consider yours, as we strive towards excellence in taking care of our guests. If you have any further questions or concerns, we invite you to email team@bluesunvacations.com and we would be happy to correspond with you ASAP.
Warmest Wishes,
The BeachMaster Team
(479) 227-2519
www.BlueSunVacations.com
A very good travel agent
We booked through Shelby. I can't say enough good things about her performance. We have total confidence that she will continue to do a good job for us and take care of any concerns that we may have.
24. oktober 2019
Anmeldelse skrevet uten oppfordring
Svar fra BlueSun Vacations
James,
Thanks so much for taking the time to leave a review! We're very pleased to hear that your experience with BlueSun and your BeachMaster, Shelby, has been such a positive one once again! We are always aiming to create a booking experience that is as stress-free and enjoyable as the vacation itself, so we surely hope this has been the case for you!
We hope your trip to Aruba is absolutely amazing! We appreciate you & look forward to assisting you on your next beach adventure(s).
Warmest Wishes,
The BeachMaster Team
(479) 227-2519
www.BlueSunVacations.com
Toby was amazing
Toby was amazing. Our 3 rd trip booked with him.
24. oktober 2019
Anmeldelse skrevet uten oppfordring
Svar fra BlueSun Vacations
Bonnie,
Thanks so much for taking the time to leave a review! We're very pleased to hear that your experience with BlueSun and your BeachMaster, Toby, has been such a positive one once again! We are always aiming to create a booking experience that is as stress-free and enjoyable as the vacation itself, so we surely hope this has been the case for you!
We hope your trip to the Riviera Maya is absolutely amazing! We appreciate you & look forward to assisting you on your next beach adventure(s).
Warmest Wishes,
The BeachMaster Team
(479) 227-2519
www.BlueSunVacations.com
Toby Wills helped me out when booking…
Toby Wills helped me out when booking with a group
23. oktober 2019
Anmeldelse skrevet uten oppfordring
Svar fra BlueSun Vacations
Melissa,
Thanks so much for taking the time to leave a review! We're very pleased to hear that your experience with BlueSun and your BeachMaster, Toby, has been such a positive one! We are always aiming to create a booking experience that is as stress-free and enjoyable as the vacation itself, so we surely hope this has been the case for you!
We hope your trip to the Riviera Maya is absolutely amazing! We appreciate you & look forward to assisting you on your next beach adventure(s).
Warmest Wishes,
The BeachMaster Team
(479) 227-2519
www.BlueSunVacations.com
Absolutely fantastic service!
Absolutely fantastic service! They make sure you have the right fit for you and your family and that you are completely satisfied. Love the fact that you get reminders and tips as you get closer to your vacation. It’s first rate customer service all the way!
21. oktober 2019
Anmeldelse skrevet uten oppfordring
Svar fra BlueSun Vacations
Tina and Greg,
Thanks so much for taking the time to leave a review! We're very pleased to hear that your experience with BlueSun and your BeachMaster, Toby, has been such a positive one once again! We are always aiming to create a booking experience that is as stress-free and enjoyable as the vacation itself, so we surely hope this has been the case for you!
We hope your trip to the Riviera Maya is absolutely amazing! We appreciate you & look forward to assisting you on your next beach adventure(s).
Warmest Wishes,
The BeachMaster Team
(479) 227-2519
www.BlueSunVacations.com
Shelby was amazing!!
Shelby was amazing!!! She was always so kind and helpful. We had to change our plans several times and she didn’t bat an eye. It has been a pleasure to have her help us book our destination wedding!!
20. oktober 2019
Anmeldelse skrevet uten oppfordring
Svar fra BlueSun Vacations
Jennifer,
Thanks so much for taking the time to leave such honest and positive feedback! We're beyond pleased to hear that your experience with BlueSun and your BeachMaster, Shelby, has been such a great one! We are always aiming to create a booking experience that is as stress-free and enjoyable as the vacation itself, so we surely hope this has been the case for you!
We hope your destination wedding to La Romana is absolutely amazing! We appreciate you & look forward to assisting you on your next beach adventure(s).
Warmest Wishes,
The BeachMaster Team
(479) 227-2519
www.BlueSunVacations.com
Mary is friendly
Mary is friendly, sincere, and listens to your needs and desires. A good experience for me. Top rate for sure.
19. oktober 2019
Anmeldelse skrevet uten oppfordring
Svar fra BlueSun Vacations
Trish and Chuck,
Thanks so much for taking the time to leave a review! We're very pleased to hear that your experience with BlueSun and your BeachMaster, Mary, has been such a positive one once again! We are always aiming to create a booking experience that is as stress-free and enjoyable as the vacation itself, so we surely hope this has been the case for you!
We hope your trip to Punta Cana is absolutely amazing! We appreciate you & look forward to assisting you on your next beach adventure(s).
Warmest Wishes,
The BeachMaster Team
(479) 227-2519
www.BlueSunVacations.com
Are agent is Jeff and he went above and…
Are agent is Jeff and he went above and beyond his roll to get our trip for is thsnks
19. oktober 2019
Anmeldelse skrevet uten oppfordring
Svar fra BlueSun Vacations
Dave,
Thanks so much for taking the time to leave a review! We're very pleased to hear that your experience with BlueSun and your BeachMaster, Jeff, has been such a positive one! We are always aiming to create a booking experience that is as stress-free and enjoyable as the vacation itself, so we surely hope this has been the case for you!
We hope your trip to Jamaica is absolutely amazing! We appreciate you & look forward to assisting you on your next beach adventure(s).
Warmest Wishes,
The BeachMaster Team
(479) 227-2519
www.BlueSunVacations.com
Very knowledgeable and patient
18. oktober 2019
Anmeldelse skrevet uten oppfordring
Svar fra BlueSun Vacations
Vincent,
Thanks so much for taking the time to leave a review! We're very pleased to hear that your experience with BlueSun and your BeachMaster, Maliah, has been such a positive one! We are always aiming to create a booking experience that is as stress-free and enjoyable as the vacation itself, so we surely hope this has been the case for you!
We hope your trip to Jamaica is absolutely amazing! We appreciate you & look forward to assisting you on your next beach adventure(s).
Warmest Wishes,
The BeachMaster Team
(479) 227-2519
www.BlueSunVacations.com
Jeff was very professional
Jeff was very professional, yet personable and very thorough. He definately makes you feel, he cares that you have an enjoyable and stressfree trip.
18. oktober 2019
Anmeldelse skrevet uten oppfordring
Svar fra BlueSun Vacations
Sheila,
Thanks so much for taking the time to leave such honest and positive feedback! We're beyond pleased to hear that your experience with BlueSun and your BeachMaster, Jeff, has been such a great one! We are always aiming to create a booking experience that is as stress-free and enjoyable as the vacation itself, so we surely hope this has been the case for you!
We hope your trip to Cancun is absolutely amazing! We appreciate you & look forward to assisting you on your next beach adventure(s).
Warmest Wishes,
The BeachMaster Team
(479) 227-2519
www.BlueSunVacations.com
He was lovely
He was lovely, kind and he listened to me.
17. oktober 2019
Anmeldelse skrevet uten oppfordring
Svar fra BlueSun Vacations
Marian,
Thanks so much for taking the time to leave such honest and positive feedback! We're beyond pleased to hear that your experience with BlueSun and your BeachMaster, Jeff, has been such a great one! We are always aiming to create a booking experience that is as stress-free and enjoyable as the vacation itself, so we surely hope this has been the case for you!
We hope your trip to Jamaica is absolutely amazing! We appreciate you & look forward to assisting you on your next beach adventure(s).
Warmest Wishes,
The BeachMaster Team
(479) 227-2519
www.BlueSunVacations.com
Well explained took time to review my…
Well explained took time to review my needs and made my wife to be happy with the price and what we are receiving
17. oktober 2019
Anmeldelse skrevet uten oppfordring
Svar fra BlueSun Vacations
Leonell,
Thanks so much for taking the time to leave a review! We're very pleased to hear that your experience with BlueSun and your BeachMaster, Jeff, has been such a positive one! We are always aiming to create a booking experience that is as stress-free and enjoyable as the vacation itself, so we surely hope this has been the case for you!
We hope your trip to Negril is absolutely amazing! We appreciate you & look forward to assisting you on your next beach adventure(s).
Warmest Wishes,
The BeachMaster Team
(479) 227-2519
www.BlueSunVacations.com
It was very good
It was very good. Shelby is very helpful, she has a mazing customer service skills.
17. oktober 2019
Anmeldelse skrevet uten oppfordring
Svar fra BlueSun Vacations
Upendo,
Thanks so much for taking the time to leave a review! We're very pleased to hear that your experience with BlueSun and your BeachMaster, Shelby, has been such a positive one! We are always aiming to create a booking experience that is as stress-free and enjoyable as the vacation itself, so we surely hope this has been the case for you!
However, we noticed that you did leave a 2 star review. We hope that this was an error considering your positive feedback!
We hope your trip to Cancun is absolutely amazing! We appreciate you & look forward to assisting you on your next beach adventure(s).
Warmest Wishes,
The BeachMaster Team
(479) 227-2519
www.BlueSunVacations.com
Super Easy & Good Communication
Super Easy & Good Communication.
Dealt with Lindsey, who was very easy to work with and go back to me on a very timely basis. Excellent Service!!
15. oktober 2019
Anmeldelse skrevet uten oppfordring
Svar fra BlueSun Vacations
Patrick,
Thanks so much for taking the time to leave such honest and positive feedback! We're beyond pleased to hear that your experience with BlueSun and your BeachMaster, Lindsey, has been such a great one! We are always aiming to create a booking experience that is as stress-free and enjoyable as the vacation itself, so we surely hope this has been the case for you!
We hope your trip to Putna Cana is absolutely amazing! We appreciate you & look forward to assisting you on your next beach adventure(s).
Warmest Wishes,
The BeachMaster Team
(479) 227-2519
www.BlueSunVacations.com
Shelby was amazing!
15. oktober 2019
Anmeldelse skrevet uten oppfordring
Svar fra BlueSun Vacations
James,
Thanks so much for taking the time to leave a review! We're very pleased to hear that your experience with BlueSun and your BeachMaster, Shelby, has been such a positive one! We are always aiming to create a booking experience that is as stress-free and enjoyable as the vacation itself, so we surely hope this has been the case for you!
We hope your trip to Punta Cana is absolutely amazing! We appreciate you & look forward to assisting you on your next beach adventure(s).
Warmest Wishes,
The BeachMaster Team
(479) 227-2519
www.BlueSunVacations.com
Mexico
Hello, The people at blue sun are very friendly and helpful. I like the way you set everything up so I have nothing to worry about. Keep up the good work! Thank You Shelby P. Have a Great Day!
14. oktober 2019
Anmeldelse skrevet uten oppfordring
Svar fra BlueSun Vacations
Jerry,
Thanks so much for taking the time to leave a review! We're very pleased to hear that your experience with BlueSun and your BeachMaster, Shelby, has been such a positive one once again! We are always aiming to create a booking experience that is as stress-free and enjoyable as the vacation itself, so we surely hope this has been the case for you!
We hope your trip to Playa Mujeres is absolutely amazing! We appreciate you & look forward to assisting you on your next beach adventure(s).
Warmest Wishes,
The BeachMaster Team
(479) 227-2519
www.BlueSunVacations.com
Outstanding
From start to finish Katye was completely informative and understanding to my needs and requests. I was updated by tenor call how she was working on the trip, what options were available....etc, etc, etc. Will highly recommend.
Just ‘SUPERB’ !!!
Thank you very much
M.J. Contreras
14. oktober 2019
Anmeldelse skrevet uten oppfordring
Svar fra BlueSun Vacations
Mary,
Thanks so much for taking the time to leave such honest and positive feedback! We're beyond pleased to hear that your experience with BlueSun and your BeachMaster, Katye, has been such a great one! We are always aiming to create a booking experience that is as stress-free and enjoyable as the vacation itself, so we surely hope this has been the case for you!
We hope your trip to Maui is absolutely amazing! We appreciate you & look forward to assisting you on your next beach adventure(s).
Warmest Wishes,
The BeachMaster Team
(479) 227-2519
www.BlueSunVacations.com
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