Excellent product !
Very happy with the product received - these shoes are as comfortable as sleepers, very well manufactured and the delivery was fast.
4. september 2026
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Informasjon om virksomheten
Skrevet av virksomheten
Black Tulip Studio is a founder-led premium footwear brand designing elegant, comfortable everyday shoes for real women's wardrobes. We were founded in 2023 by Sonam Joshan, a fashion designer who married into a family with three generations of shoe-making heritage — and still couldn't find a pair that was elevated, comfortable, and honestly priced all at once. So she made one herself. That combination is what sets us apart: a fashion designer's eye for how women actually get dressed, paired with decades of production knowledge most brands can only outsource and hope for. Every pair is designed around real wardrobes and real days, not catwalk trends. Our core collections — Arbi, Willow, and Cassava trainers and sneakers — are built on three things we won't compromise on: quality you can feel immediately, design for real life, and honesty about what things cost. We'd rather you buy one great pair and wear it for years than three average ones you stop reaching for. Any unsold stock goes to Smart Works, a UK charity helping unemployed women prepare for job interviews. We operate as a slow-fashion, direct-to-consumer brand out of our design headquarters in London, with drops released on a preorder system so we produce only what's genuinely wanted — reducing overproduction and overconsumption along the way.
Kontaktopplysninger
1st Floor Kirkland House, 11-15 Peterborough Road, HA1 2AX, Harrow, Middlesex, Storbritannia
- customercare@blacktulipstudio.com
- blacktulipstudio.com
3,8
Bra
7 anmeldelser
Ber kundene om å skrive anmeldelser
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Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great customer service.
2. september 2026
Svar fra Black Tulip
Hi there,
Thank you for your lovely review!
We really appreciate your support and hope you enjoy your new trainers!
Kind Regards,
Kerry
Customer Care
Lovely shoes but too small & not as…
Lovely shoes but too small & not as advertised with no larger option. Returned ok but was charged a fee which I think is not fair in circumstances. Haven’t actually seen refund yet.
31. juli 2026
Svar fra Black Tulip
Hi Sue,
Thank you for taking the time to leave your review. We’re sorry to hear that the fit wasn’t right for you. Our returns information is available on our website ahead of purchase, and we try to be as transparent as possible about how it works.
We can also confirm that your refund was successfully processed from our end and a refund confirmation notification have been sent to you.
If you haven’t received the refund, please contact us directly and we’ll be happy to look into this for you.
Kind Regards,
Kerry
Customer Care
Svar fra Black Tulip
Hi Jane,
Thank you for your lovely review!
We really appreciate your support and hope you enjoy your new bag!
Kind Regards,
Kerry
Customer Care
Great product
Great product, fantastic quality & sustainably sourced materials. Would definitely recommend.
31. juli 2026
Svar fra Black Tulip
Hi Melanie,
Thank you so much for your wonderful review! We’re delighted to hear that you’re happy with the quality of your purchase.
We really appreciate your recommendation and support.
Kind Regards,
Kerry
Customer Care
£14 to return trainers!
Beware - this company charge £7 for return, per item! I wanted to try on two pairs of trainers and their sizing is off so I need to return both trainers - they are charging me £14 to do so, which seems very expensive. Also the quality of the trainers does not match the expensive price tag. Would not recommend.
26. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Black Tulip
Hi Ellen,
Thank you for your review, Ellen. We're sorry the fit wasn't right across both pairs. Our returns information is available on our website ahead of purchase, and we try to be as transparent as possible about how it works.
We'd love to understand more about your experience with the quality, if you're open to it, please do reach out to us directly and we'll make sure your concerns are properly looked into.
Kind Regards,
Kerry
Customer Care
Dette er Trustpilot
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