Super comfortable fabric and fits not too small or too big but exactly right. Nostalgic deco is nicely distressed and very well done. Package tracking through the Shop app was spotty but overall a gre... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
My order arrived and the quality of the fabrics…..amazing! I am so excited for fall coolness to wear my cozy hoody and tuque. My delivery was delayed, which was super disappointing, but the commun... Vis mer
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Great shirts! Nostalgia buffs rejoice, these are not only very cool vintage design t-shirts, they are also quality products! Delivery was long but due to shipper (and the fact that I’m 400 km from a b... Vis mer
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I was concerned that my sweatshirt for my grandson would not arrived. Ash updated me and it came shortly afterwards. Quality is excellent too. Update since my review, he loves his sweatshirt and I th... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Black Maple Trading: Canada’s top shop for hoodies, t-shirts, jackets, tuques, trucker caps, tote bags, gifts & souvenirs. Discover licensed CBC merch, Hockey Night in Canada, nostalgia, Canadiana collections, and more. With a strong presence across both direct-to-consumer and B2B channels, Black Maple Trading Company has built a reputation for reliable service, fast shipping, and products that feel as good as they look—making it a go-to destination for Canadians at home and abroad. The brand is especially loved for its officially licensed collections, including CBC merchandise and Hockey Night in Canada, alongside original designs that celebrate Canadian identity, heritage, and everyday moments. Whether shopping for cozy essentials, meaningful gifts, or iconic Canadian memorabilia, customers appreciate Black Maple’s attention to detail, durable materials, and timeless designs
Kontaktopplysninger
9200 Rue Meilleur, 5th floor Montreal, H2N 2A5, Québec, Canada
- info@blackmapletrading.com
- blackmapletrading.com
4,5
Enestående
390 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 96 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The Best Customer Service ever!
My shipment took a little longer than expected and I was not receiving current updates from the courier. I contacted Black Maple customer service and boy was I happy to speak with a representative named Ash.
Ash talked me off the ledge several times last week regarding my order that was urgently needed by a certain date. Now I realize nothing could magically speed up my order but Ash understood the urgency and was a kind voice of reason. Each morning before I could contact Ash, he had already sent me an email update, (Who does that?!)
This is the type of employee that should train all new hire “customer service staff” at Black Maple Trading!
I will be sharing my good experience with all my friends & family. As an added bonus, the Canadian themed hoodie and tee shirt I ordered are fantastic, so it’s a win-win for me.
Thank you Ash, for the outstanding customer service and thank you Black Maple trading company for providing excellent Canadian content clothing🇨🇦
I look forward to future purchases.
Kind Regards,
Kelly
14. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Black Maple Trading Company
Thank you so much, Kelly, for taking the time to leave such an incredible review.
We're so happy to hear that you love your Canadian-themed hoodie and t-shirt! It also means a great deal to know that Ash was able to keep you updated and provide reassurance throughout the shipping process. We'll be sure to pass along your kind words—they'll absolutely make his day.
Thank you as well for recommending us to your friends and family. Support like yours truly means the world to our small team, and we're so grateful to have customers like you.
We truly appreciate your support and look forward to serving you again in the future.
Thanks again for your support, it truly means a lot to us.
– Black Maple Trading Co.
The only reason I didn't give a 5 is…
The only reason I didn't give a 5 is that our gifted, though thrilled with them , hasn't tried them on yet.
13. juli 2026
Svar fra Black Maple Trading Company
Thanks so much for your review! We're so glad to hear the gift was well received and that the recipient was thrilled with it.
We hope they love the fit just as much once they've had a chance to try everything on. Thanks again for your support, it truly means a lot to us.
– Black Maple Trading Co.
Svar fra Black Maple Trading Company
Thank you so much for your order and for taking the time to leave us a review!
We're so glad to hear you were happy with the quality of the patches and that you enjoyed the humour behind them—that's exactly what we love to hear.
Thanks again for your support. It truly means a lot to us.
– Black Maple Trading Co.
Svar fra Black Maple Trading Company
Thank you so much for your 5-star review!
We're so glad to hear you're happy with your shirts. We really appreciate your support and hope you enjoy wearing them!
Thanks again for your support—it truly means a lot to us.
– Black Maple Trading Co.
Svar fra Black Maple Trading Company
Hi there,
We're sorry to hear you're frustrated with the delivery.
Your order is currently in transit with Canada Post. While we work hard to ship orders promptly, once a package has been handed over to the carrier, delivery times can occasionally be longer than expected and are unfortunately outside of our direct control.
That said, we always work with our customers to make sure they receive their orders, and our team has reached out to you directly to help resolve the situation— Black Maple Trading Co.
The things I bought were awesome but I…
The things I bought were awesome but I cannot put a review here since most of the stuff is Christmas gifts.
The quality of the goods are EXCELLENT!
I will buy again and would not hesitate to recommend Black Maple!
I also received excellent customer service service which is so nice and not the norm nowadays.
Keep doing what you are doing.
13. juli 2026
Svar fra Black Maple Trading Company
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're happy with the quality of your order and that you had a great experience with our customer service. It means a lot to us to know you'd shop with us again and recommend Black Maple to others.
We hope the Christmas gifts are a big hit, and we truly appreciate your kind words and support.
Thanks again for your support—it truly means a lot to us.
– Black Maple Trading Co.
Svar fra Black Maple Trading Company
Thank you so much for your 5-star review!
We're delighted to hear that your order arrived quickly and that you're happy with the quality of the product. That's exactly the experience we strive to provide.
Thanks again for your support—it truly means a lot to us.
– Black Maple Trading Co.
Svar fra Black Maple Trading Company
Thank you so much for your 5-star review!
We're thrilled to hear that you found the quality outstanding. We take great pride in the products we create, so your feedback means a lot to us.
Thanks again for your support—it truly means a lot to us.
– Black Maple Trading Co.
Very pleased with the items I…
Very pleased with the items I purchased. Nice designs on high quality shirts.
10. juli 2026
Svar fra Black Maple Trading Company
Thank you so much for your wonderful review! We're thrilled to hear you're very pleased with your purchase and that you enjoyed both the designs and the quality of the shirts.
Thanks again for your support, it truly means a lot to us.
– Black Maple Trading Co.
Excellent interaction with this…
Excellent interaction with this company. They managed to get their great HNIC jersey to me in Arizona in a very short time. Shirt looks great!! Thank you!!
12. juli 2026
Svar fra Black Maple Trading Company
Thank you so much for your wonderful review! We're thrilled to hear you had such a great experience with our team, that your HNIC jersey made it all the way to Arizona so quickly, and that you're happy with how it looks.
Thanks again for your support, it truly means a lot to us.
– Black Maple Trading Co.
Svar fra Black Maple Trading Company
Thank you so much for your wonderful review! We're delighted to hear your order arrived promptly and accurately, and that you're enjoying the fun product.
Thanks again for your support, it truly means a lot to us.
– Black Maple Trading Co.
Black Maple Trading Company has great…
Black Maple Trading Company has great quality shirts. We are never disappointed with our purchases. 👏🏻👍🏻
5. juli 2026
Svar fra Black Maple Trading Company
Thank you so much for your wonderful review! We're thrilled to hear you've been consistently happy with the quality of our shirts and that we've never disappointed you. Your continued support means the world to us.
Thanks again for your support, it truly means a lot to us.
– Black Maple Trading Co.
Svar fra Black Maple Trading Company
Thank you so much for your wonderful review! We're so glad to hear the hat was a great fit and that you're enjoying it. We hope it serves your big Canadian head well for years to come!
Thanks again for your support, it truly means a lot to us.
– Black Maple Trading Co.
Svar fra Black Maple Trading Company
Thank you so much for your wonderful review! We're delighted to hear you were happy with the quality of our products and the delivery time.
Thanks again for your support, it truly means a lot to us.
– Black Maple Trading Co.
Read my comments
Well made hoodie. Great iconic design.
Where you dropped the ball is on the sleeves. The sleeve length is too short and the cuff is not tapered, it puffs out at the cuff.
Unfortunately it ruins the hoodie. We won’t wear them.
11. juli 2026
Svar fra Black Maple Trading Company
Hi there,
Thank you for taking the time to leave a review and for your feedback.
We're really glad to hear you liked the quality of the hoodie and its iconic design. We're sorry, however, that the fit of the sleeves wasn't what you were expecting.
We do our best to design products that fit as many people as possible, but unfortunately it's impossible for one fit to suit every body type. We appreciate you sharing your experience, as feedback like yours helps us evaluate our products and make improvements where possible.
Thank you again for your support.
– Black Maple Trading Co.
Svar fra Black Maple Trading Company
Hi there,
We're sorry to hear you're frustrated with the delivery.
Your order is currently in transit with Canada Post. While we work hard to ship orders promptly, once a package has been handed over to the carrier, delivery times can occasionally be longer than expected and are unfortunately outside of our direct control.
That said, we always work with our customers to make sure they receive their orders, and our team has reached out to you directly to help resolve the situation— Black Maple Trading Co.
Original products but takes long to receive
I love the originality of the products. Only thing that is disappointing is the shipping time. The website says 2-12 business days. Since I live in the same city as the company I figured it would be the on the shorter end of the shipping times. But it took the maximum amount of time.
8. juli 2026
Svar fra Black Maple Trading Company
Thank you for taking the time to share your feedback. We're glad to hear you love the originality of our products!
We're sorry to hear that the shipping time was disappointing. While we work hard to ship orders promptly, once a package has been handed over to the carrier, delivery times can occasionally be longer than expected and are unfortunately outside of our direct control. We completely understand that being located in the same city, you were hoping for a quicker delivery, and we appreciate your patience.
Thanks again for your support and for giving our products a try. Your feedback means a lot to us and helps us continue to improve.
Thanks again for your support, it truly means a lot to us-Black Maple Trading Co.
Recognized shipping issue and promptly…
Recognized shipping issue and promptly rectified the situation. Well done Ash and co workers at Black Maple.
Would highly recommend.
30. juni 2026
Svar fra Black Maple Trading Company
Thank you so much for taking the time to leave us a 5-star review!
We're so glad we were able to get the shipping issue sorted out for you, and we really appreciate your patience throughout the process. Your kind words and recommendation mean a great deal to our team.
Thanks again for your support, it truly means a lot to us.
-Black Maple Trading Co.
I ordered an adult "Hockey Night In…
I ordered an adult "Hockey Night In Canada" toque. It was a pretty confusing buying experience, but in the end, with some help and a lot of emailing, I finally got it. Great quality and pretty fast shipping all considered. Will likely buy more items from them.
9. juli 2026
Svar fra Black Maple Trading Company
Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear you're happy with the quality of your Hockey Night in Canada toque and that it arrived quickly.
We also appreciate your patience throughout the ordering process and are glad we were able to help get everything sorted out. It means a lot to hear that you'd consider shopping with us again.
Thanks again for your support, it truly means a lot to us.
-Black Maple Trading Co.
Item was never received.
6. juli 2026
Svar fra Black Maple Trading Company
Hi there,
We're sorry to hear you're frustrated with the delivery.
Your order is currently in transit with Canada Post. While we work hard to ship orders promptly, once a package has been handed over to the carrier, delivery times can occasionally be longer than expected and are unfortunately outside of our direct control.
That said, we always work with our customers to make sure they receive their orders, and our team has reached out to you directly to help resolve the situation— Black Maple Trading Co.
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