I had an amazing customer service after purchasing 2 dresses in order to choose the one that fits me best. I received the 2 dressed a month apart and manage to return the first one . It was very... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I ordered the dress with the “rush” fee service, however, the shipping company experienced a delay. After two weeks with no updates I contacted Birdy Grey to discuss my options. BG graciously refund... Vis mer
Exceptional service! I cannot say enough good things about this company. Suit was great fitting and premium quality. All came quickly and their customer service tops any company I’ve ever worked with!... Vis mer
This company is less than honest and if you have an issue or ordered a product that turns out less than adequate watch out, they will turn their back on you. I had a terribly product delivery exper... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Shop fresh, affordable bridesmaid dresses online that pop in pictures in colors that complement the wedding palette, starting at $89. Birdy Grey is a direct-to-consumer bridal brand focusing on affordable, on-trend bridesmaid dresses, gifts & accessories for the marrying generation. Solving the age-old pain point around bridesmaid dresses, Birdy Grey helps bridal parties find the perfect bridesmaid dresses that pop in pictures, at prices that make everyone happy. The company was founded in Fall 2017 in Los Angeles by branding and fashion expert, Grace Lee, who brings experience working for top female brands in fashion and beauty, along with Monica Ashauer, Co-Founder and President.
Kontaktopplysninger
210 E Olympic Blvd Ste 300B, 90015, Los Angeles, USA
- (323) 538-0608
- sup@birdygrey.com
- birdygrey.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 51 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I don’t know what to say other than…
I don’t know what to say other than amazing. Order the Thursday night before Good Friday. Suit delivered Monday at 10am. Great quality suit I’m amazed.
Sizing is awful
Sizing is awful, not only did I have to pay $160 to get a crappy dress, now I’m going to have to pay more $$$ to have it totally altered. No free shipping or returns or try before you buy policy. Don’t waste your money here.
Took 2 moths to send with express…
Took 2 moths to send with express shipping. Dress is not worth the price, and the fit is very off even after following measurement guidelines.
Ordering was easy
Ordering was easy, they waived the rush fee & shipping was fast. Received my order within 1 week. The dress itself is not worth the money. No zipper on the dress. Material looks cheap
Bad communication when they left an item out of my order
There was an item on my order that was apparently out of stock AFTER I ordered it (so inventory isn't always accurate on their public website), and instead of contacting me, they just refunded me for the item and sent the rest of my order. I didn't realize what happened until it came in. They then gave me a code that was supposed to cover shipping for when I re-ordered the item after it was in stock again and it didn't work and I had to reach out to them again to get a proper code. The person who helped me the first time neglected to do basic math to know that a 20% off code wouldn't cover the cost of shipping on a tie alone. Bad customer service experience all around.
Fast shipping
Fast shipping! Help with fit when I needed it via chat. Excellent quality. Overall really happy with our suit!
My house burned down yesterday
My house burned down yesterday. They still delivered my dress to my house that is no longer even standing … would have appreciated if we would have been notified and the package would have been taken back until we were able to get it
I love how aesthetic it is when it…
I love how aesthetic it is when it comes in the package everything about the website just screams me.
Shipment was fast and suit fits perfect
Ready for my wedding
The colors are perfect can’t wait for my bridesmaids to get their dresses.
Fast delivery and the samples were a…
Fast delivery and the samples were a great way to decide what material I wanted
Exceptional service
Exceptional service! I cannot say enough good things about this company. Suit was great fitting and premium quality. All came quickly and their customer service tops any company I’ve ever worked with! Hands down recommend this company for anyone needing a nice suit for any occasion!
Service was quick
Service was quick. I did however receive some swatches we did not choose. Im sure it was a mistake in packing.
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