Biotique products online purchase…
Biotique products online purchase cheating
Dear Sir/Madam,
I am writing regarding my recent online order for 6 pieces of face wash, out of which I received only 5 pieces. 1 piece of Glow Tonic Pure Vitamin E Gentle Face Wash 150ml is missing from my order.
I have tried to contact your company regarding this issue, but unfortunately, the email address provided by your company is not working and my emails are being returned. The contact number is also not working.
This is extremely concerning. Since I have already made the payment and have not received the complete order, and now I am unable to contact your company through the available communication channels, I am beginning to have serious concerns about the genuineness and reliability of this company.
I request you to immediately:
1. Arrange delivery of the missing 1 piece.
2. Provide a working customer-care/contact number.
3. Provide a valid and working email address for customer complaints.
4. Clarify why the contact details provided on your website are not functioning.
If this issue is not resolved promptly, I may have to consider raising a complaint with the payment provider, consumer authorities, and other appropriate platforms regarding the transaction.
I hope this is simply a dispatch or communication error and that you will resolve the matter immediately.
Regards,
Bhautik S. Shah


