The customer care team is incredible and the jewelry is absolutely beautiful! I had an issue with the ring sizes and since I’m from Romania, I couldn’t travel to London to exchange them. The Bijoux b... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
My brother got me the faiza hoops for my birthday and sadly after having them for just about 2 weeks a jem fell off, however I emailed them and they replied in under 24 hours and were very kind enough... Vis mer
Selskapet har svart
Customer service is so speedy and always happy to help, really cannot fault them. I have purchased many pieces and can advocate for the waterproof claim. The pieces are genuinely so pretty and great v... Vis mer
Selskapet har svart
My daughter loves your products and they have, until this one item, always been perfect. I contacted you with a request for a replacement and expected to wait a couple of days ... within minutes a rep... Vis mer
Selskapet har svart
4,4
Enestående
70 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 28 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Super helpful customer service
Super helpful customer service, was happy replaced my necklace that had broke which was very helpful
12. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bijoux De Mimi
Thank you so much for your lovely review! 🩷 We’re so glad we could get your necklace replaced for you and that you had a great experience with our customer service. Thank you for your support! ✨
The customer care team is incredible!!!
The customer care team is incredible and the jewelry is absolutely beautiful! I had an issue with the ring sizes and since I’m from Romania, I couldn’t travel to London to exchange them. The Bijoux by Mimi team completely understood my situation and sent the jewelry directly to Romania! They are truly an amazing team! The jewelry is also completely waterproof!!
12. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bijoux De Mimi
Thank you so much for your gorgeous review! 🩷 We’re so glad we could help with your ring sizes and get everything sorted for you. It means so much to hear such lovely feedback about our team and jewellery, thank you for your support! ✨
My brother got me the faiza hoops for…
My brother got me the faiza hoops for my birthday and sadly after having them for just about 2 weeks a jem fell off, however I emailed them and they replied in under 24 hours and were very kind enough to issue me a replacement free of charge! I love all their pieces and there team is lovely!
11. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bijoux De Mimi
Thank you so much for your lovely review! 🩷 We’re so sorry about the missing gem, but we’re really glad we could get a replacement sent out quickly for you. We hope you continue to love your Faiza hoops and all your pieces! ✨
Incredible service
When I received a fault in an item I bought the customer service was incredible as they reached out to me fast and sorted the issue. Despite having a minor issue the quality of the jewellery is amazing.
9. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bijoux De Mimi
Thank you so much for your lovely review! 🩷 We’re really pleased we could get everything sorted quickly for you, and so happy to hear you’re loving the quality of your jewellery. Thank you for your kind words and support! ✨
BEST JEWELLERY BRAND
I love Bijoux de Mimi their jewellery is amazing, so beautiful and colourful, and such good quality for the price and now waterproof too. All my jewellery is Bijoux. Their summer store and pop up events are so fun and the bijoux community is so lovely. Their customer service is also great and if you ever have a problem they are more than happy to help 💗✨
6. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bijoux De Mimi
Thank you so much for such a gorgeous review! 💗✨ We’re so happy to hear how much you love your Bijoux pieces, and that you enjoy our summer store and pop-up events too! Thank you for all your lovely support and for being such a loyal customer, it really means so much to us! 🩷
Amazing Customer Service
My daughter loves your products and they have, until this one item, always been perfect. I contacted you with a request for a replacement and expected to wait a couple of days ... within minutes a reply and the most amazing customer service. You couldn't have been more helpful. You can only really judge a company when there is a 'blip' and I thought that Bijoux could show 'older' retailers how to deal with/help customers. Brilliant!
5. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bijoux De Mimi
Thank you so much for your wonderful review! 🩷 We’re so pleased we could help and get everything sorted quickly. It means so much to hear such lovely feedback! Thank you for choosing Bijoux de Mimi and for your kind words about our team. ✨
Great customer service
Customer service is so speedy and always happy to help, really cannot fault them. I have purchased many pieces and can advocate for the waterproof claim. The pieces are genuinely so pretty and great value. I've had an issue with two bracelet chains breaking but both were replaced and at my house in under 3 days.
4. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bijoux De Mimi
Thank you so much for leaving a review! 🩷 We really appreciate your continued support and are so glad you’ve been happy with both the jewellery and our customer service. We’re sorry you’ve had a couple of issues with your bracelets, but we’re pleased we could get these resolved quickly for you. Thank you for your kind words and for choosing Bijoux de Mimi! ✨
Such wonderful and beautiful pieces of…
Such wonderful and beautiful pieces of jewellery! they have an amazing customer service team which responded almost instantly and were so lovely and accommodating! would definitely recommend this brand and can’t wait to buy more pieces in the future 🩷
24. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bijoux De Mimi
Thank you so much for your gorgeous review! 🩷 We’re so happy to hear you’ve had such a lovely experience with our team and are loving your jewellery. We can’t wait to see what you choose next! ✨
Amazing
Amazing gorgeous pieces that have not tarnished at all. Whilst some stones fell out of my Martha bangle, customer service was fantastic and apologised and sent me a new one without me even asking the same day. Amazing company xx
23. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bijoux De Mimi
Thank you so much for your lovely review! 💕 We’re so glad we could get this sorted for you and that you’re loving your Martha bangle. It means so much to hear such lovely feedback about our customer service! ✨
A few of my pieces broke and the second…
A few of my pieces broke and the second they did i popped a email they replied with in a hour asked me to send a photo and i had replacements of all pieces within 3 days
21. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bijoux De Mimi
Thank you so much for leaving us a review! 🥰 We're so happy to hear you had a lovely experience and hope you love your jewels. ❤️✨
Customer Service was incredible
I had an amazing experience with customer service because i had a slight issue with a piece of my jewellery and they resolved it immediately and i was over the moon about how they solved my issue!!
21. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bijoux De Mimi
Thank you so much for your review, it means so much to us!💕 We’re so pleased we could get everything sorted quickly and that you were happy with the outcome.✨
Sadly my tennis bracelet broke so…
Sadly my tennis bracelet broke so emailed bijoux and they got back to me within an hour and said they had sent out a replacement and would be with me within 1-4 days. Obsessed with all the jewellery and especially love the turquoise!
20. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bijoux De Mimi
Thank you so much for your lovely review! 💕 We’re so glad we could get your bracelet sorted quickly, and it means so much to hear how much you love your jewellery, turquoise is one of our favourites! 🩵✨
Lovely customer service experience
I had an issue with an order and the team got back to me so quickly and replaced the items for me without me even having to ask. Worth also saying it’s the only issue I have ever had across multiple orders with Bijoux (addicted to their turquoise jewellery with a tan!!) and am really impressed by the service. Thank you!
13. juli 2026
Anmeldelse skrevet uten oppfordring
Excellent customer service
Earlier in the year, I was gifted a gold and green India droplet necklace. The other day, a gem fell out. After going onto the website and finding their customer inquiry page, I explained what had happened and they responded the next day. After finding my order they were very quick to send out a replacement and I couldnt be any happier. Thank you very much to the whole team!
3. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bijoux De Mimi
Hi Sophie,
Thank you so much for your wonderful review! 💖
We're so sorry to hear that a gem fell out of your necklace, but we're delighted we could get a replacement sent out quickly and make things right for you.
Your kind words mean so much to our whole team, and we're so pleased you're happy with both your jewellery and the service you received. Thank you for taking the time to share your experience, and we hope you continue to enjoy your new necklace!
Best wishes,
Team Bijoux De Mimi x
Faulty item replaced
After an initial slow response to my daughter's emails regarding her broken bracelet, Bijoux de mimi have stepped up and organised a replacement. Otherwise my daughter has many lovely items that are very reasonably priced.
Thank you
29. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bijoux De Mimi
Hi there,
Thank you for taking the time to leave your review. We're very sorry to hear about your daughter's bracelet and the frustration caused by the delay in our communication.
We've now looked into your enquiry and can see have since responded to let your daughter know that we're more than happy to send a replacement bracelet. We're currently waiting to hear back from you with the address you'd like us to send it to.
We'd also like to sincerely apologise for the delay in replying initially. During particularly busy periods, when we receive multiple emails on the same enquiry, the latest message can sometimes move the conversation further back in our support queue, which unfortunately contributed to the delay.
We really appreciate your loyalty and your patience, and will get a replacement sent out as soon as we receive your reply.
Wishing you all the best,
Team Bijoux De Mimi x
Lovely jewellery - amazing customer service
My daughter loves Bijoux De Mimi so we ordered some earrings and a necklace for her birthday - all were completely gorgeous but slight issue with one of the pairs of earrings. I contacted customer services straight away and they were amazing! Instant replacement. Superb service - highly recommend.
30. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bijoux De Mimi
Hi Kerry,
Thank you so much for your lovely review! We're so happy to hear your daughter loved her birthday jewellery.
We're sorry there was a slight issue with one of the pairs of earrings, but we're delighted our customer service team was able to get a replacement sorted quickly for you.
Thank you for your kind words and recommendation – it really means so much to us. We hope your daughter enjoys wearing her new pieces, and we look forward to welcoming you back to Bijoux De Mimi again soon!
Best wishes,
Team Bijoux De Mimi x
Visited the King's Road shop in May
Visited the King's Road shop in May. With my daughters. It was such a great shopping experience.
We felt welcomed and valued as customers - the sales staff were so knowledgeable, helpful and were friendly and professional at all times.
The jewellery is gorgeous and reasonably priced . We will definitely back next time we’re in London.
28. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bijoux De Mimi
Hi James,
Thank you so much for your lovely review. We are so pleased you and your daughters had such an enjoyable time at our pop-up, we could not do it without our amazing customers. We hope to see you again soon!
Best wishes,
The Bijoux De Mimi Team xx
Lovely Jewellery and great customer service
Lovely Jewellery designs for an affordable price. Great customer service by promptly helping fix/replacing earrings that came with a broken clasp. Would recommend.
24. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bijoux De Mimi
Hi Molly,
Thank you so much for you lovely review, it means so much to us. We have an excellent customer support team who are always more than happy to help.
Best wishes,
The Bijoux De Mimi Team xx
Beautiful jewellery and lovely people.
Their jewellery is absolutely gorgeous... and customer service is second to none. Delivery is quick, and when we had a problem, it was solved super fast and without a quibble. We will be ordering again. 💕
15. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bijoux De Mimi
Hi Sian, thank you so much for your feedback! We are glad to hear you love your jewels, and we hope to see you back again soon!
Amazing customer service and super…
Amazing customer service and super quick replies!!
1. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bijoux De Mimi
Hi Ellie, thanks so much for your kind words, it means the world to us!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.