A really good experience with this company. My Meaco dehumidifier was a lot cheaper than buying the same one from Amazon. Free next day delivery too. A smooth and easy transaction from start to fin... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Promptly received this time switch and thermostat. Easy to charge up and set. Test suggested this particular item is quite accurate on temperature. Too early to see if it controls our plinth heater -... Vis mer
Selskapet har svart
Easy to find and order what i wanted, delivery was quicker than stated so all good. Dehumidifier is amazing im so impressed already. Now only using tumble dryer for bulky items towels and bedding
Selskapet har svart
I needed a new extractor motor to match the existing unit. I found the exact Mitch at a really good price. Quick delivery too.
Informasjon om virksomheten
Om Big On Electricals
Skrevet av virksomheten
We’re Big On Electricals. The One Stop Shop for Electricians, Trade & DIY enthusiasts
Our small, local Customer Service Team have great product knowledge and are assigned to each customer, allowing you to speak with the same team member when you contact us whenever possible. Our aim is to provide consistency with your enquiry or order to deliver fast response times and quick resolutions.
So, whether you are looking for heating, cooling, ventilation, lighting products and accessories for your business or home, we have a great range and deals for you.
Thank you for leaving a review, we read all feedback we receive, both positive and negative, so we can provide the best possible service to our customers.
Kontaktopplysninger
Unit 1, Reedswood Park Road, WS2 8DQ, Walsall, Storbritannia
- 0800 043 8975
- Sales@bigonelectricals.co.uk
- bigonelectricals.co.uk
4,5
Enestående
18k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Rapid delivery
Ordered item online Friday afternoon, wired in and working on Saturday afternoon.
Fantastic service at a good price too.
Five stars.
17. juli 2026
Svar fra Big On Electricals
Hi Paul,
We're so pleased your order reached you so quickly and that you were able to get everything installed without delay. It's also lovely to hear you were happy with the price. Thanks for taking the time to leave us a review 🚚
Kind Regards,
Jess
Excellent next day service
Excellent next day service. Item ordered late Friday afternoon and arrived within 24 hours. Good price and product description.
17. juli 2026
Svar fra Big On Electricals
Hi,
It's fantastic to know you had such a positive experience. Fast delivery, competitive prices and clear product information are all things we work hard to provide, so we're delighted to hear everything met your expectations. Thanks for your review! 🚚
Kind Regards,
Jess
Svar fra Big On Electricals
Hi,
Your kind words mean a lot to us. We're delighted everything from the prices to the delivery met your expectations. Thanks for your support! ⭐
Kind Regards,
Jess
Svar fra Big On Electricals
Hi,
We're sorry to hear your experience didn't meet your expectations. We completely understand how frustrating delivery delays can be, especially when they're outside of our control. As your message was sent over the weekend while our customer service team was closed, we responded as soon as we were back in the office. We're sorry your experience wasn't the positive one we always aim to provide and appreciate you taking the time to share your feedback.
Kind Regards,
Jess
Super fast delivery and great product
16. juli 2026
Svar fra Big On Electricals
Hi David,
We're really pleased to hear your order arrived so quickly and that you're happy with your purchase. Thanks for choosing us and for taking the time to share your experience. We really appreciate your support! 💡
Kind Regards,
Jess
simple and efficient
2. juli 2026
Svar fra Big On Electricals
Hi,
We're pleased to hear you found everything simple and efficient. Thanks for taking the time to leave us a 5-star review, we really appreciate your support! 😊
Kind Regards,
Jess
Svar fra Big On Electricals
Hi Tracey,
We're delighted to hear you were happy with our pricing and free next day delivery. We really appreciate you taking the time to leave your feedback 🚚
Best wishes,
Elise
Refused to Honour their Warranty
Faulty Aircon unit was reported to Amazon on Tuesday the 23rd of June at 4.47pm (still within the warranty period) when the Amazon manager said he had contacted you for a replacement. He said a new one was being sent out and to put the dangerous one that almost set fire to our house in the box that the new one was being sent in (we have the recording) and Amazon would have it collected. After not receiving my new unit I then contacted Amazon again on Thursday the 9th of July to complain that the new unit still had not been received. The Amazon representative told me that although my complaint had been received on the 23rd of June, the manager failed to action the replacement, and has thus probably been sacked/dismissed by now!
You now claim its 'Out of Warranty' and now have failed to replace this dangerous item so I will post the video of it melting the wires and tripping the electricity out in my house on Social Media AND tag your company in the video. Then ill take you to court and do you for failure to honor your warranty, distress, sleepless nights etc etc etc!
I reported this within the warranty date, you MUST honor it and if you have any issues, you take it out with Amazon!
You have 7 days to respond or we will be posting the video and taking action promptly.
23. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Big On Electricals
Hi Charley,
We're sorry to hear you remain dissatisfied. However, several statements in your review do not reflect the information available to us. We did not receive any contact from Amazon regarding this matter on 23 June, and no member of our team or management made any commitment to replace your unit at that time.. The first communication we received was from Amazon Customer Services on 9 July 2026, requesting assistance after the manufacturer's warranty had already expired.
We have no access to conversations between customers and Amazon, so we cannot verify or comment on any advice or assurances you say were given by Amazon representatives. Any comments regarding an Amazon manager being dismissed or assurances allegedly given by Amazon relate solely to your dealings with Amazon and are not something we can verify or comment on. If Amazon advised you that a replacement had been arranged before contacting us, this is a matter that can only be investigated by Amazon, as we cannot honour or investigate commitments made on their behalf.
We therefore ask that any comments about our handling of this matter accurately reflect the communication that actually took place between Amazon and ourselves.
Best regards,
Elise
Svar fra Big On Electricals
Hi Satish,
We're pleased to hear your order arrived on time without any issues. We really appreciate you taking the time to leave your feedback 📬
Best wishes,
Elise
Quality bulbs and quick delivery.
13. juli 2026
Svar fra Big On Electricals
Hello
We're pleased to hear you're happy with the quality of the bulbs and the quick delivery. We really appreciate your feedback 💡
Best wishes,
Elise
Arrived on time
Arrived on time, well packaged, good quality and a strait swop for the old lamp-holder.
13. juli 2026
Svar fra Big On Electricals
Hi Woody,
We're pleased to hear your order arrived on time, was well packaged and proved to be a perfect replacement for your old lamp holder. We really appreciate your feedback 🔧
Best wishes,
Elise
Great selection of products
Great selection of products. Prompt delivery with regular updates
13. juli 2026
Svar fra Big On Electricals
Hi,
We're delighted to hear you were happy with our range of products and the prompt delivery. It's great to know the regular updates kept you informed throughout, and we really appreciate your feedback 📦
Best wishes,
Elise
Svar fra Big On Electricals
Hi Nicholas,
We're pleased to hear you found your purchase to be good value and that it arrived promptly and safely. We really appreciate your feedback 📦
Best wishes,
Elise
Speedy delivery and excellent quality
7. juli 2026
Svar fra Big On Electricals
Hi Kim,
Thank you for your lovely review! We're so pleased to hear your order arrived quickly and that you were happy with the quality. We really appreciate you taking the time to share your experience with us. 😊
Kind Regards,
Jess
Bought a piv unit not yet fitted.
Bought a piv unit not yet fitted.
Good choices, good prices, fast delivery.
Would definitely recommend
10. juli 2026
Svar fra Big On Electricals
Hi Richard,
Thanks so much for your kind review! We're really pleased you found what you were looking for and that you were happy with the choice, pricing, and speedy delivery. We hope the installation goes smoothly, and we really appreciate you recommending us⭐
Kind Regards,
Jess
Svar fra Big On Electricals
Hi R. Williams,
Thank you for your great review. We're delighted to hear you found a great price and that your order arrived quickly. We really appreciate you taking the time to share your feedback! 📦
Best wishes,
Elise
Great experience
Great experience, brilliant dehumidifier, great customer service , next day delivery , highly recommend
8. juli 2026
Svar fra Big On Electricals
Hi Tracey,
Thank you so much for your fantastic review. We're delighted to hear you had such a great experience with us and that you're so pleased with your dehumidifier. It's wonderful to know our customer service, next day delivery and overall service met your expectations. Thank you for your recommendation and for taking the time to share your feedback! ✨
Best wishes,
Elise
Speed of delivery was excellent
Speed of delivery was excellent, however came in original suppliers cardboard carton with no additional packaging , no damage (more luck than judgement).
8. juli 2026
Svar fra Big On Electricals
Hi Happy Chappie,
Thank you for your review. We're delighted to hear you were impressed with the speed of our delivery.
We also appreciate your feedback regarding the packaging. Many of our products are shipped in the manufacturer's original packaging as they are designed for safe transit, but we understand your comments and will take them on board. We're pleased to hear your order arrived safely and without any damage. 📦
Best wishes,
Elise
Svar fra Big On Electricals
Hi Stev,
Thank you for your fantastic review. We're delighted to hear you were pleased with our great prices and first-class delivery service. We really appreciate you taking the time to share your feedback! 🚛
Best wishes,
Elise
Great service and products.Thanks
6. juli 2026
Svar fra Big On Electricals
Hi Paul,
Thank you for your wonderful review. We're delighted to hear you were happy with both our service and your product. We really appreciate your kind feedback. Thank you for choosing us! 😊
Best wishes,
Elise
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.