A really good experience with this company. My Meaco dehumidifier was a lot cheaper than buying the same one from Amazon. Free next day delivery too. A smooth and easy transaction from start to fin... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Promptly received this time switch and thermostat. Easy to charge up and set. Test suggested this particular item is quite accurate on temperature. Too early to see if it controls our plinth heater -... Vis mer
Selskapet har svart
Easy to find and order what i wanted, delivery was quicker than stated so all good. Dehumidifier is amazing im so impressed already. Now only using tumble dryer for bulky items towels and bedding
Selskapet har svart
I needed a new extractor motor to match the existing unit. I found the exact Mitch at a really good price. Quick delivery too.
Informasjon om virksomheten
Om Big On Electricals
Skrevet av virksomheten
We’re Big On Electricals. The One Stop Shop for Electricians, Trade & DIY enthusiasts
Our small, local Customer Service Team have great product knowledge and are assigned to each customer, allowing you to speak with the same team member when you contact us whenever possible. Our aim is to provide consistency with your enquiry or order to deliver fast response times and quick resolutions.
So, whether you are looking for heating, cooling, ventilation, lighting products and accessories for your business or home, we have a great range and deals for you.
Thank you for leaving a review, we read all feedback we receive, both positive and negative, so we can provide the best possible service to our customers.
Kontaktopplysninger
Unit 1, Reedswood Park Road, WS2 8DQ, Walsall, Storbritannia
- 0800 043 8975
- Sales@bigonelectricals.co.uk
- bigonelectricals.co.uk
4,5
Enestående
18k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
exelent comunication as to how my order…
exelent comunication as to how my order was going. Well packed and promt delivery
4. august 2026
Svar fra Big On Electricals
Hi Robert,
Keeping you updated along the way is really important to us, so we're glad our communication stood out. Great to hear your order also arrived promptly and well protected 📦
Kind Regards,
Jess
Svar fra Big On Electricals
Hi,
It’s great to know you had such a positive experience with us. Thanks for recommending us and for taking the time to share your feedback! 🚚
Kind Regards,
Jess
Sold the wrong transformer.
I searched on line for a round transformer for a ceiling light that would take LED bulbs.
I ordered the one u advertised for LED bulbs but when I fitted it and inserted the bulbs and switched the power on it blew the transformer.
Because of this I had to replace the two identical ceiling lights with modern ceiling lights at a cost of £80.
Not impressed
Geoff Walker
3. august 2026
Svar fra Big On Electricals
Hi Geoff,
We're sorry to hear about the issue you've experienced with the transformer. We can't see that you've contacted our team regarding this, so unfortunately we haven't had the opportunity to look into what happened.
While we're unable to provide technical or installation advice, we'd be happy to review the product supplied and the details of your order. Please get in touch with our customer service team so we can investigate this further for you.
Kind Regards,
Jess
It arrived promptly and well packed
It arrived promptly and well packed. It was also a competetive price. It's not been fitted yet so can't comment on performance
2. august 2026
Svar fra Big On Electricals
Hi,
We're glad your order arrived promptly, safely packed and at a price you were happy with. We hope everything goes smoothly once it's fitted and that you're just as pleased with its performance 🔧
Kind Regards,
Jess
Very fast service with good prices
Very fast service with good prices and good quality products
2. august 2026
Svar fra Big On Electricals
Hi Bob,
Great value, quality products and speedy service, we’re really happy to hear we delivered on all three. Thank you for the five star 👍
Kind Regards,
Jess
Great price
Great price. Quick delivery .
Wrong tracking number so was not able to track parcel
2. august 2026
Svar fra Big On Electricals
Hi,
Thank you for your feedback. We're glad you were happy with the price and speedy delivery, but we're sorry the incorrect tracking information meant you couldn't follow your parcel's journey. We'll take this feedback on board to help improve the experience going forward 🚚
Kind Regards,
Jess
A very competitive price and very quick…
A very competitive price and very quick delivery.
all round great service
2. august 2026
Svar fra Big On Electricals
Hi David,
We're really pleased you found our prices competitive and the delivery impressively quick. It's great to know the whole experience went smoothly from start to finish 😊
Kind Regards,
Jess
Trustworthy
Thank you for the quick delivery of replacement of smoke alarms. Search up the ones we needed to replace the fittings on Google first time using site easy and trustworthy.
30. juli 2026
Svar fra Big On Electricals
Hi Sarah,
We're really pleased your first experience with us was such a positive one. It's great to hear you found the right replacement smoke alarms easily and that they arrived quickly. Thank you for putting your trust in us! 🚨
Kind Regards,
Jess
Svar fra Big On Electricals
Hi David,
Thank you for your review. We're glad your order arrived promptly, safely packaged and exactly as expected. We really appreciate the feedback 📦
Kind Regards,
Jess
Easy customer service
Replacement offered no questions asked. Sent within two working days.
31. juli 2026
Svar fra Big On Electricals
Hi Finlay,
Thank you for your review. We're pleased we could resolve things quickly by arranging a replacement and that it reached you within a couple of working days. We really appreciate your feedback 🌟
Kind Regards,
Jess
Really happy with this unit!
Really happy with this AC unit! It cools the room down really quickly. Window kit was very easy to install on my sash window(also comes with the other type of window kit) and remote control is very useful. Like all portable AC units, it is a bit noisy, but I can actually sleep through it now that I'm used to it. Only downside is that it is really heavy and the wheels are not much use on carpet. The unit got full of water after first few days of use, but the drain is at ground level which made it really tricky to empty, given how heavy it is to lift. Small complaints given how happy I am to have AC in this heat!
Big On Electrical were excellent, product was delivered within 2 days of ordering.
15. juli 2026
Svar fra Big On Electricals
Hi Cheryl,
Thank you for your detailed review. We're so pleased to hear your AC unit is keeping you cool and that you found the window kit easy to install. We also appreciate your honest feedback about the weight and draining the unit, as this helps other customers too. It's great to know your order arrived quickly, and we hope you continue to enjoy your new AC ☀️
Kind Regards,
Jess
Great selection of items at amazing…
Great selection of items at amazing prices. Bought two extractor fans, was extremely impressed with the speed of delivery next day.
Definitely an excellent experience when buying from a company I’ve never used previously, but will definitely recommend to others as well as returning again myself for any future purchases.
Fans were definitely an upgrade over what was existing; near silent whilst standing immediately beside fans in loft; all whilst delivering three times greater air extraction.
28. juli 2026
Svar fra Big On Electricals
Hi Brian,
Thank you for such a fantastic review! We're delighted your new extractor fans have made such a noticeable difference and that you were impressed with both the prices and our next-day delivery. It's especially rewarding to hear we made such a great first impression, and we're grateful for your recommendation and your confidence in choosing us again. We really appreciate you taking the time to share your experience 🏡
Kind Regards,
Jess
Avoid
In my experience I highly recommend you avoid buying from this company. My order was damaged as such I was simply directed to the manufacture to resolve rather than them as the seller (in clear breach of the UK Consumer Rights Act) I am now having to spend my time either making a claim via my CC company or trying to resolve with the manufacture. I also recommend you read all the 1 star google reviews with similar experiences to my own, as I appear to not be alone!
1. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Big On Electricals
Hi James,
We're sorry to read your review, as this certainly isn't the experience we want our customers to have. We've been unable to locate your order or any previous correspondence based on the information available, so we're unable to investigate the concerns you've raised.
If you could please get in touch with us with your order details, we'd be more than happy to look into this further and review what has happened. We appreciate you taking the time to leave your feedback and hope to have the opportunity to resolve this with you.
Kind Regards,
Jess
The five stars fall to Libbey who was…
The five stars fall to Libbey who was so helpful, friendly & professional is sorting my query.
27. juli 2026
Svar fra Big On Electricals
Hi John,
Thank you for your wonderful feedback. We're delighted Libbey was able to help resolve your query, and we'll be sure to pass your kind words on to her. She'll be thrilled to know her friendly and professional service made such a positive impression ✨
Kind Regards,
Jess
Couldn’t beat price and delivery was…
Couldn’t beat price and delivery was just as good.
27. juli 2026
Svar fra Big On Electricals
Hi Graham,
We're delighted you found both our prices and delivery hard to beat! Thank you for taking the time to leave your feedback it really is appreciated 🚀
Kind Regards,
Jess
False promises!
Good prices but don’t count on them sending the order for next day delivery if you place the order before 6pm. My items were in stock, they just “forgot” to send mine and nearly cost me a job. Please don’t advertise a service if you can’t provide it.
23. juli 2026
Svar fra Big On Electricals
Hi Andy,
We're sorry to read your review and understand how frustrating this must have been, especially as you were relying on the order for a job. After reviewing your order, we can see there was an unforeseen delay in processing, despite the item being in stock. Our team apologised at the time, and we've since raised this with our warehouse to help prevent it happening again.
While the vast majority of our next-day orders are dispatched as expected, our next-day delivery service is an aim rather than a guarantee. We appreciate your feedback and are sorry we let you down on this occasion.
Kind Regards,
Jess
All went to plan after ordering which…
All went to plan after ordering which was also straight forward. Thank you.
26. juli 2026
Svar fra Big On Electricals
Hi Tony,
Thank you for your kind feedback. It's always rewarding to hear when an order goes smoothly from start to finish 💡
Kind Regards,
Jess
Abysmal service
Abysmal service, a £20 light fitting arrived at my house smashed. After 4-5 emails back and forth the company said they couldn’t replace or refund me due to them not knowing whether myself or the courier had done it. Do not buy from this company.
22. juli 2026
Svar fra Big On Electricals
Hi George,
We're sorry to hear your light fitting arrived damaged. Having reviewed your order, we can see it was delivered on 10th June and the damage wasn't reported until 22nd June. As outlined in our delivery terms, we ask that any damage is reported within 24 hours so the courier can investigate while the relevant delivery information is still available.
Unfortunately, as the damage was reported outside of this timeframe, the courier was unable to accept the claim, which meant we were unable to offer a replacement or refund. We appreciate you taking the time to leave your feedback.
Kind Regards,
Jess
Next day delivery 👍
24. juli 2026
Svar fra Big On Electricals
Hi Colin,
Thanks for your review! We're really pleased your order arrived the very next day. We appreciate you taking the time to share your feedback 🚚
Kind Regards,
Jess
Very unprofessional!
Very unprofessional!
Communication without presentation of the :
-address
-position
-Name,Surname
23. september 2025
Svar fra Big On Electricals
Hi Andrey,
We're sorry to read your review. We always aim to provide a professional and helpful service, so we're disappointed to hear this was your impression. We were able to locate an order from around a year ago, but we can't see that you've contacted our customer service team regarding the concerns you've mentioned. We'd genuinely appreciate the opportunity to understand what happened, so please get in touch with us with a few more details, and we'll be happy to investigate this further.
Kind Regards,
Jess
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.