A really good experience with this company. My Meaco dehumidifier was a lot cheaper than buying the same one from Amazon. Free next day delivery too. A smooth and easy transaction from start to fin... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Promptly received this time switch and thermostat. Easy to charge up and set. Test suggested this particular item is quite accurate on temperature. Too early to see if it controls our plinth heater -... Vis mer
Selskapet har svart
I needed a new extractor motor to match the existing unit. I found the exact Mitch at a really good price. Quick delivery too.
Easy to find and order what i wanted, delivery was quicker than stated so all good. Dehumidifier is amazing im so impressed already. Now only using tumble dryer for bulky items towels and bedding
Selskapet har svart
Informasjon om virksomheten
Om Big On Electricals
Skrevet av virksomheten
We’re Big On Electricals. The One Stop Shop for Electricians, Trade & DIY enthusiasts
Our small, local Customer Service Team have great product knowledge and are assigned to each customer, allowing you to speak with the same team member when you contact us whenever possible. Our aim is to provide consistency with your enquiry or order to deliver fast response times and quick resolutions.
So, whether you are looking for heating, cooling, ventilation, lighting products and accessories for your business or home, we have a great range and deals for you.
Thank you for leaving a review, we read all feedback we receive, both positive and negative, so we can provide the best possible service to our customers.
Kontaktopplysninger
Unit 1, Reedswood Park Road, WS2 8DQ, Walsall, Storbritannia
- 0800 043 8975
- Sales@bigonelectricals.co.uk
- bigonelectricals.co.uk
4,5
Enestående
18k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The company is great
The company is great. But the shower unit itself I’ve had 2 of the same make and model and they’ve both burst and leaked down my staircase - it was the redring one however that is not the fault of this particular company
4. februar 2026
Svar fra Big On Electricals
Hi Cheryl,
Thank you for the kind words about our company and for making it clear that your concerns relate to the product itself. We’re sorry to hear you’ve experienced the same issue with two units, as we can appreciate how frustrating that must have been. We really appreciate your fair and balanced feedback 💬
Kind Regards,
Jess
Svar fra Big On Electricals
Hi,
Just what you want from an order, a great product arriving quickly and ready to go. Thanks for the positive feedback 😊
Kind Regards,
Jess
Quick delivery and reasonable price …
Quick delivery and reasonable price highly recommend and definitely consider buying again from them.
16. august 2026
Svar fra Big On Electricals
Hi Arvind,
Knowing you’d recommend us and happily consider ordering again is great feedback to receive. We’re glad the quick delivery and reasonable price made for such a positive experience 😊
Kind Regards,
Jess
Great price and super quick delivery.
19. august 2026
Svar fra Big On Electricals
Hi John,
Great value paired with super speedy delivery is always a good result. Thanks for taking the time to leave us five stars 🚚
Kind Regards,
Jess
Paid for next day delivery a week and a…
Paid for next day delivery a week and a half later still no sign of the package and sending requests for review…
16. august 2026
Svar fra Big On Electricals
Hi,
We’re sorry to hear your order has not yet arrived and completely understand your frustration with the delay.
We can see that you contacted our customer service team for the first time at around 10pm last night and posted this review at around the same time. As your message was received outside of our opening hours, unfortunately we had not yet had the opportunity to investigate the delivery or assist you before this review was posted.
Our current response time during opening hours is under two hours, and our team will be looking into this for you as a priority so we can establish what has happened with your parcel and work towards getting this resolved as quickly as possible.
We apologise for the inconvenience caused by the delay.
Kind Regards,
Jess
Worthy successor to LED Bulbs
Good price, fast delivery. Looks like a worthy successor to LED Bulbs who also offered good prices and fast delivery.
17. august 2026
Svar fra Big On Electricals
Hi Peter,
It’s great to know we’re continuing the good experience you had with LED Bulbs. Competitive prices and speedy delivery are certainly something we intend to keep up ⚡
Kind Regards,
Jess
Svar fra Big On Electricals
Hi Paul,
Great value and no waiting around for delivery. We’re glad everything went smoothly with your order! 🚚
Kind Regards,
Jess
Arrived a day early .
17. august 2026
Svar fra Big On Electricals
Hi David,
A day early is always a nice bonus! We’re happy your order reached you so quickly 🚀
Kind Regards,
Jess
Very nice cool white bright fast…
Very nice cool white bright fast lighting they respond quickly when turned on. As small as they’re they fit well on the discontinued Aurora old bulbs
14. august 2026
Svar fra Big On Electricals
Hi Halid,
Finding bulbs that fit your older Aurora fittings can make all the difference. We’re glad these are a good match and that you’re happy with the bright, cool white light and instant response! 🔆
Kind Regards,
Jess
Though the initial delivery was very…
Though the initial delivery was very fast, the product was faulty so I returned it (going through their return procedure) and asked for a replacement. This was refused point blank as the claimed it was not faulty, this despite me sending videos of it not working and damaged packaging!... said they would refund me minus £25 postage costs or I could have the same (broken) item back if I paid them £25 postage! Eventually had to go though my C/C company for a charge-back of my full payment, which I got but the whole procedure has taken near a month... Was saving a few £ by going here but I should have known their would be a catch. You'll be ok if you buy something and it has no issues but they will screw you if it doesn't and you need to return. Dreadful company, plenty of other options out there
25. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Big On Electricals
Hi,
We're sorry to read about your experience. Unfortunately, no order details or information have been provided with this review that allow us to identify your purchase or review the return, inspection and refund circumstances you've described.
We take the concerns you've raised seriously and would like the opportunity to look into exactly what happened before commenting on the individual points. Please contact our customer service team with your order number and details of the return so we can locate the case and investigate this fully.
We'd really appreciate the opportunity to understand what happened and provide you with a proper response.
Kind Regards,
Jess
Good customer service but…
Good customer service - had to return product damaged in transit - not well packaged.
13. august 2026
Svar fra Big On Electricals
Hi,
We’re pleased our customer service team could help with the return, but sorry your product arrived damaged. We appreciate your comments regarding the packaging and will take this feedback on board to help reduce the chance of this happening again 💬
Kind Regards,
Jess
Svar fra Big On Electricals
Hi Tiago,
Fast service and great prices make for a winning combination. We’re really pleased you were happy with your experience! ⚡
Kind Regards,
Jess
No problem finding what I needed and…
No problem finding what I needed and quick service! Product packaged well!
Would deal with them again.
13. august 2026
Svar fra Big On Electricals
Hi Ray,
Finding what you need without any fuss is always a good start! We’re glad the service was quick, your order arrived well packaged and you’d be happy to shop with us again 📦
Kind Regards,
Jess
Prompt service
10. august 2026
Svar fra Big On Electricals
Hi Robin,
Always good to know everything was dealt with promptly. We appreciate you taking a moment to share your feedback 😊
Kind Regards,
Jess
Easy ordering process great price
Easy ordering process great price, very fast delivery. Items as ordered but not used as yet.
2. august 2026
Svar fra Big On Electricals
Hi Sue,
Hi Sue,
Easy ordering, a great price and speedy delivery sounds like a smooth experience all round. We hope you’re just as happy once you’ve had the chance to use the items ✨
Kind Regards,
Jess
good ebaying thank you
11. august 2026
Svar fra Big On Electricals
Hi Joe,
Lovely to hear everything went smoothly with your order. Thank you for taking the time to leave us such positive feedback 🌟
Kind Regards,
Jess
Good quality product
Good quality product
Delivered on time and information on delivery sent prior to delivery was excellent
11. august 2026
Svar fra Big On Electricals
Hi Ellen,
Keeping you informed along the way is just as important as getting your order to you on time. We’re happy the product quality and delivery service both impressed! 🚚
Kind Regards,
Jess
No problems bought and delivered in…
No problems bought and delivered in under 24 hours.
Great customer service
12. august 2026
Svar fra Big On Electricals
Hi Froggart,
Under 24 hours from order to delivery is always good to hear! Thank you for the kind words about our customer service too 😊
Kind Regards,
Jess
Received delivery the very next day…
Received delivery the very next day they were well packed and a good price.
12. august 2026
Svar fra Big On Electricals
Hi Philip,
Next day delivery, securely packed and at a good price. We’re delighted everything came together for a smooth experience! 📦
Kind Regards,
Jess
Great service and price
Great service and price. Goods arrived next day and in good condition.
No hesitation in using this company again.
12. august 2026
Svar fra Big On Electricals
Hi David,
Knowing you’d happily shop with us again means a lot. We’re glad you were pleased with the price and service, and that your order arrived the next day in perfect condition! 🌟
Kind Regards,
Jess
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.