One star, and that's generous. Wing Master's own website offers delivery, so I ordered delivery and paid for it, delivery fee included. I even got an email saying my food was "on the way" and out fo... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Their delivery drivers are consistently worse than any other service. They're always at least 30 minutes late, usually longer. And basically every other order they bungle. Four orders ago, they left... Vis mer
Selskapet har svart
Beyond has the best customer service of all the platform that I have come across. I love the fact that when I call them for something, they know me right away without having to ask me informations abo... Vis mer
Selskapet har svart
I ordered from a local restaurant for my severely disabled son’s birthday. Chinese food is his favorite and we have it every year on his special day. The food was delicious, as always, but unfortunat... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Beyond Menu helps independent restaurants get found online, get chosen by hungry diners, and turn first-time customers into regulars. Running a restaurant is hard work. The digital side shouldn't make it harder. Most owners don't have time to manage online ordering, review responses, Google listings, and marketing campaigns on top of everything else. Other delivery apps take a cut of every order and put their brand between restaurants and their customers. Beyond Menu takes a different approach. We give restaurants their own direct online ordering, so owners keep more of every sale and stay connected to the people they serve. Our AI upsell technology helps increase order values naturally, suggesting items diners actually want. We manage reviews, optimize menu descriptions, and keep Google Business Profiles accurate and up to date, so restaurants show up when nearby diners search for their next meal. Loyalty programs and email and SMS campaigns bring customers back again and again. Everything works together. Ordering feeds reviews. Reviews feed visibility. Visibility feeds orders. Owners see it all from one simple app, without needing to be tech experts. For diners, Beyond Menu is a straightforward way to order from local restaurants you love, knowing more of your money goes to the people cooking your food. We win when restaurants win. No confusing pricing, no nickel-and-diming, no fine print. Just a partner that handles the digital details so owners can focus on what they do best: running a great restaurant.
Kontaktopplysninger
115 Perimeter Center Place, 30346, Atlanta, USA
- 630-776-3590
- info@beyondmenu.com
- beyondmenu.com
3,2
Middels
69 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 73 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
order never arrived
I spent 1/2 hour filling out online order; nothing showed up.
25. januar 2024
Anmeldelse skrevet uten oppfordring
I ordered online for pickup.
I ordered online for pickup.
I got a text that the order was ready, and drive 8 minutes to the restaurant.
Order wasn't even started.
Let's try to only send out texts when the restaurant confirms the order is ready.... not just at an average time.
Otherwise, customers will have to wait.... like I did.
4. juli 2024
Anmeldelse skrevet uten oppfordring
While I do appreciate this app for…
While I do appreciate this app for supporting local businesses, I unfortunately just had a very bad experience with them. I ordered some Chinese food with an 8:25pm ETA. By 9:22pm it still hadn’t arrived, so I called the restaurant to follow up and they said they don’t deliver to my address and advised me to call Beyond Menu to request for a refund. I would’ve not received any warning had I not called the restaurant. So I called Beyond Menu to request for a refund and also requested for addition compensation, perhaps a discount to my next order for the inconvenience, for showing a restaurant available to my address when it isn’t. The customer service rep issued my refund but declined my request for additional compensation, stating it’s the restaurant who should provide me with a discount instead of them, and that I should call the restaurant directly to request additional compensation. I just find that if an app is claiming the delivery to be available to my address that they should be responsible, and if they’re claiming it’s the restaurant’s fault, that it should be their problem and not mine. Now if a friend asks me what I think of Beyond Menu, I would tell them unless you’re ordering from a restaurant within walking distance, the app is unreliable and you may find yourself waiting for food that will never come.
14. juni 2024
Anmeldelse skrevet uten oppfordring
The app needs to be upgraded
The app needs to be upgraded. The interface looks a bit old and basic.
4. juni 2023
Anmeldelse skrevet uten oppfordring
Answered the phone promptly and…
Answered the phone promptly and resolved the issue quickly.
29. oktober 2022
Anmeldelse skrevet uten oppfordring
When we first time to use this app
When we first time to use this app, it was ok, but right now little by little, and getting better! So far so good! Love it!
4. november 2021
Anmeldelse skrevet uten oppfordring
Every time I have used them in…
Every time I have used them in charlottesville, va, they have been great.
1. september 2022
Anmeldelse skrevet uten oppfordring
Stolen credit card information
They stole my credit card information. Several purchases of huge amounts from across the world showed up on my account. Good thing I'm broke and the first 1, 000$ purchase was flagged by my bank. At least I actually got my food, unlike a lot of the other people with complaints about this company. Do. Not. Trust. This. Website.
22. november 2020
Anmeldelse skrevet uten oppfordring
Crocked foriegn company
Why when I search the internet using the name of my restaurant I find a link to our store on this site? When we click on it your site shows us closed when we are not! Now it shows Online ordering not enabled – same
thing to many. The menu prices are not right, information is not right. They are taking business away from us and hurting our store for years now. There many, many times we were contacted Google as they were pretending to be authorized to manage our Google page to change our website to their site.
5. oktober 2020
Anmeldelse skrevet uten oppfordring
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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