One star, and that's generous. Wing Master's own website offers delivery, so I ordered delivery and paid for it, delivery fee included. I even got an email saying my food was "on the way" and out fo... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Their delivery drivers are consistently worse than any other service. They're always at least 30 minutes late, usually longer. And basically every other order they bungle. Four orders ago, they left... Vis mer
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Beyond has the best customer service of all the platform that I have come across. I love the fact that when I call them for something, they know me right away without having to ask me informations abo... Vis mer
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I ordered from a local restaurant for my severely disabled son’s birthday. Chinese food is his favorite and we have it every year on his special day. The food was delicious, as always, but unfortunat... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Beyond Menu helps independent restaurants get found online, get chosen by hungry diners, and turn first-time customers into regulars. Running a restaurant is hard work. The digital side shouldn't make it harder. Most owners don't have time to manage online ordering, review responses, Google listings, and marketing campaigns on top of everything else. Other delivery apps take a cut of every order and put their brand between restaurants and their customers. Beyond Menu takes a different approach. We give restaurants their own direct online ordering, so owners keep more of every sale and stay connected to the people they serve. Our AI upsell technology helps increase order values naturally, suggesting items diners actually want. We manage reviews, optimize menu descriptions, and keep Google Business Profiles accurate and up to date, so restaurants show up when nearby diners search for their next meal. Loyalty programs and email and SMS campaigns bring customers back again and again. Everything works together. Ordering feeds reviews. Reviews feed visibility. Visibility feeds orders. Owners see it all from one simple app, without needing to be tech experts. For diners, Beyond Menu is a straightforward way to order from local restaurants you love, knowing more of your money goes to the people cooking your food. We win when restaurants win. No confusing pricing, no nickel-and-diming, no fine print. Just a partner that handles the digital details so owners can focus on what they do best: running a great restaurant.
Kontaktopplysninger
115 Perimeter Center Place, 30346, Atlanta, USA
- 630-776-3590
- info@beyondmenu.com
- beyondmenu.com
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Very good excellent
22. juli 2026
Svar fra Beyond Menu
Hi My Ranch Taqueria very good,
Thanks so much for the 5 stars! We want to be a partner you can rely on day in and day out. We're thrilled that your experience has been so positive, and our team is standing by at info@beyondmenu.com or (630) 776-3590 whenever you need us.
Best regards,
The Beyond Menu Team
Svar fra Beyond Menu
Hi,
Thank you for the wonderful feedback! Providing professional and efficient service to our customers is our top priority, and we’re so glad our team delivered. Reach out anytime at info@beyondmenu.com or (630) 776-3590 if you need us!
Thanks again,
The Beyond Menu Team
Svar fra Beyond Menu
Hi,
Thank you so much for your kind words, we truly appreciate it! It’s always rewarding to hear when we’ve met expectations, and your feedback makes our day.
Thank you for choosing Beyond Menu, and we hope to serve you again soon.
Thanks again!
The Beyond Menu Team
My order was delivered to the wrong…
My order was delivered to the wrong address. after an hour of trying by phone to track it which was very difficult, they sent us a picture of a black door with no address to where it was delivered. It looked like a familiar door so my husband went up and down the blocks but saw nothing. We sent them a picture of our red door with correct address and eventually were able to cancel the order. We're looking at our CC bill to see if it was done. But what a ...up. We had no idea we were using this as it doesn't ID itself. We thought we were ordering direct from the restaurant Bae Wei which is a pretty good place. But I went bananas on them for not being to fix the situation and am slamming them on social media.
11. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Beyond Menu
Hi Merilyn,
Thank you for sharing your experience, as it helps us identify where we fell short. We’re truly disappointed that your order was delivered to the wrong address and that resolving the issue was so difficult for you. This is not the experience we want any of our customers to have, and we sincerely apologize for the frustration this caused.
To address this properly, we’d like to connect with you directly. Please contact us at info@beyondmenu.com or (630) 776-3590 so we can look into this further and work toward a better resolution.
Thank you!
The Beyond Menu Team
Excellent service
17. juli 2026
Svar fra Beyond Menu
Hi customer,
Thank you so much for taking the time to share your kind words, it truly means a lot to us! We’re thrilled to hear that your experience with Beyond Menu was excellent, as delivering great service is what we strive for every day.
Your feedback helps us keep doing what we love, and we’re grateful to have customers like you. If there’s ever anything more we can do to make your experience even better, don’t hesitate to reach out at info@beyondmenu.com or (630) 776-3590.
Thanks again!
The Beyond Menu Team
Great company to do business with fast…
Great company to do business with fast respond for any issues great communication
17. juli 2026
Svar fra Beyond Menu
Hi Sammis deli Columbia SC,
Thank you so much for taking the time to share your kind words, we truly appreciate your feedback! It’s wonderful to hear that our team’s responsiveness and communication met your expectations, as that’s exactly what we strive for with every interaction.
We’re grateful for your trust in Beyond Menu and look forward to serving you again.
Best regards,
The Beyond Menu Team
Never give me my money back Canceled my…
Never give me my money back Canceled my order with out telling me
12. juli 2026
Svar fra Beyond Menu
Hi customer 1,
Thank you for reaching out and sharing your concerns with us. Your feedback is important to us, and we want to make sure this is addressed properly.
After reviewing your order, we can confirm it was canceled on the same day it was placed. Since the cancellation occurred immediately, no funds were ever deducted from your account. What you may have seen was a temporary authorization hold from your bank, which we released right away. Typically, these holds disappear from your transaction history within a few days, so the charge should no longer appear in your statement.
We also sent you a cancellation confirmation email for your records. If you’d like to go over any details or need further clarification, please reach out to us at info@beyondmenu.com or (630) 776-3590. We’re happy to assist.
Best regards,
The Beyond Menu Team
I ordered from a local restaurant for my son’s birthday.
I ordered from a local restaurant for my severely disabled son’s birthday. Chinese food is his favorite and we have it every year on his special day. The food was delicious, as always, but unfortunately they forgot his Egg Foo Young, which was very disappointing. The owners do not speak English, so it would have been too difficult to go back and explain the problem . I decided to write to Beyond Menu, with only the thought that they might let the owners know how important it is to check the orders before giving it to the customer. Not only did they write back in record time, they contacted the owners and we received an adjustment on our bill. This happened in a matter of hours and was so unexpected and heartwarming. In an often cold and impersonal world, it was wonderful to know a kind person , by the name of Lei, took the time to read my letter and to act on it immediately. As I told Lei, my faith in humanity had been restored! I give Beyond Menu ( and New China restaurant) 5 stars. ⭐️⭐️⭐️⭐️⭐️
11. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Beyond Menu
Hi Rebecca,
Thank you for taking the time to share your heartwarming experience with us. We’re truly touched that we could help make your son’s birthday celebration a little brighter, and we’re grateful for your kind words about Lei’s efforts. Your feedback has been shared with our team, as it serves as a wonderful reminder of the impact we can have. We appreciate your trust in Beyond Menu and New China restaurant.
Best regards,
The Beyond Menu Team
i would give it zero stars if I could
i would give it zero stars if I could. we ordered our food at 7:20 with a quoted delivery time of 45 minutes. I got a text at 8:09 saying the food was on the way (we live 6 miles from the restaurant). at 8:40 the food still had not arrived. When I called to complain, customer service said "sorry" but offered no compensation. After a long negotiation on the phone, they offered to reimburse me for the $10 tip I gave to the driver. Will avoid this service whenever possible.
11. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Beyond Menu
Hi M Mig.,
We sincerely apologize for the inconvenience and frustration caused by the delay with your order.
After reviewing your interaction with one of our team members, we recognize that the experience did not meet the level of service we strive to provide. We appreciate you bringing this to our attention, and we are actively working on improving our processes to help prevent similar situations in the future.
We also attempted to reach you to discuss this further but were unable to connect. We would appreciate the opportunity to make this right. Please contact us at [info@beyondmenu.com](mailto:info@beyondmenu.com) or (630) 776-3590 so we can further address your concerns and assist you directly.
Best regards,
The Beyond Menu Team
The Delivery service sucks
The Delivery service sucks. It sucks the craving for the food out of you. I have been waiting for 3 hours to get the food I ordered three hours ago. The delivery driver cant tell Street from Place. They took the food to the wrong address twice, and now I have to pick the food up. The representative that answered the phone was polite and patient, but they need better drivers..
3. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Beyond Menu
Hi Vet,
This is not the level of service Beyond Menu aims to provide, and we appreciate you bringing these delivery challenges to our attention. While we’re glad the representative you spoke with was patient, we understand how the repeated errors and wait time disrupted your plans. To discuss this further and explore how we can improve, please contact us at info@beyondmenu.com or (630) 776-3590.
Thanks again,
The Beyond Menu Team
the worst delivery platform ever
the worst delivery platform ever. it went ahead and charged my card without sending the order to the restaurant. second time i tried, waited over an hour before calling the restaurant that informed us no delivery person ever showed up to pick up our order. our order was never delivered. what a waste of time.
13. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Beyond Menu
Hi Amanda Loh,
We appreciate you sharing your experience, as it helps us address these issues directly. The delays and failed deliveries you described fall short of the service we strive to deliver, and we take this matter seriously. We’d like to review this with you in detail, please contact info@beyondmenu.com or (630) 776-3590 so we can look into it.
Best regards,
The Beyond Menu Team
Sleezy business practices
I thought I ordered from my local restaurant when I did a google search for its name, but it went to a Beyond Menu site instead (you can't tell that its not the official site). So I ordered and got the food, found out later that the total cost was about $5 more to order through Beyond Menu. Completely sleezy
27. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Beyond Menu
Hi Andy,
We appreciate your feedback regarding your ordering experience. Beyond Menu collaborates with restaurants to display their menu prices and details as provided during setup. To better understand what occurred in your case, we’d like to connect with the restaurant partner involved. Please reach out to us at info@beyondmenu.com so we can investigate further.
Best regards,
The Beyond Menu Team
This company sucks China House Express…
This company sucks China House Express on Britton road played like they didn’t get the order nor did they have beyond menus number to tell them they didn’t get the order. Both are horrible. After I showed them I placed the order they still played like they didn’t get the order and couldn't call their third party company I drove off and beyond menu called me 30 mins later with refund after I had called my bank. China house express won’t ever get my money again whether, you phone in your order or go it online they play stupid like the order never existed. And this third party beyond menu sucks cuz they’re all in on it.you just got yo catch it. That’s the only way I was able to get a refund.
9. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Beyond Menu
Hello,
Thank you for sharing your experience with us, as your feedback is invaluable in helping us identify areas for improvement. We take this matter seriously and would like to look into it further, please contact us at info@beyondmenu.com or (630) 776-3590 so we can address your concerns directly.
Best regards,
The Beyond Menu Team
Beyond menu is a complete and total…
Beyond menu is a complete and total scam. Do not order through Beyond Menu. Restaurants have figured out their scam and won’t even give your food to their drivers if a driver even shows up. Beyond Menu should be shut down for fraud.
7. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Beyond Menu
Hi ZJZ,
We sincerely appreciate you sharing your experience, as it helps us address these concerns directly. The issues you described fall far below the standards we set for our service, and we take this feedback seriously. To better understand what occurred, please contact us at info@beyondmenu.com or (630) 776-3590 so we can assist you further.
Thank you!
The Beyond Menu Team
I ordered online last night for pickup…
I ordered items at Hong Kong Chef thru BeyondMenu online last night for pickup today, April 5, at 11:30 AM, PST. I received confirmation of the order and the payment. So, today, I called Hong Kong Chef at 11:10 to follow up ; and was told that there was no such order. I called BeyondMenu and indeed, they had not sent the order. My son had to re-order the items and pay for them. It appears that this experience is not unique to me; a number of the reviews were about orders being missed. For, supposedly, a small business, this is a very bad start.
4. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Beyond Menu
Hi FremontNana,
We are truly sorry to hear about the issues you experienced with your online order at Hong Kong Chef. Missing an order is not the level of service we strive to provide, and we understand how disappointing this must have been. To address this directly, please contact us at info@beyondmenu.com or (630) 776-3590 so we can investigate further.
Best regards,
The Beyond Menu Team
Thieves.
These assholes are thieves. Not even smart thieves at that. I can see where they are with my food, on a map. After 40 minutes being late, the dipshit that picked up my order took my food to a hotel nearby where he’s been for over an hour. There’s not even a name or contact info for these morons. I think we should all come together for a class action lawsuit against beyond menu.
1. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Beyond Menu
Hi Anthony,
We’re truly disappointed to hear about the poor service you received, as this is not the experience we aim to deliver. Your feedback is critical in helping us improve, and we’d like to review this situation with you in detail. Please contact us at info@beyondmenu.com or (630) 776-3590 so we can look into it immediately.
Thank you!
The Beyond Menu Team
Multiple bad experiences
Multiple bad experiences. Against my better judgement I attempted again today hoping for a better result. Nope. Order was supposed to take 30 min. It took an additional hour. So an hour and a half from order time to go 5 miles. Watched the driver make multiple stops in the opposite direction on the tracker. Paid $20 additional between delivery fee and tip. Never again.
7. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Beyond Menu
Hi Nate Byers,
We’re truly disappointed to hear about the inconvenience and frustration caused by your recent order, especially the extended wait time and the driver’s route. This falls far short of the service we aim to provide, and we truly appreciate you sharing your feedback. To address this thoroughly, please reach out to us at info@beyondmenu.com or (630) 776-3590 so we can review the details with you.
Thank you!
The Beyond Menu Team
This site is a complete sham
This site is a complete sham. I ordered from them and they don’t even have dedicated drivers or workers for their site. They use your order and put it into uber or some other app and match it with a driver there. This is a problem because your food will not be delivered, the driver usually just takes a photo of your door and leaves with your food. Beyond Menu can’t contact the driver, and you can’t contact the driver since the uber account that made the order isn’t yours. Last night it took me thirty minutes of a bunch of phone calls to get a refund and I had to make all of those call. Please just order from another service where you, the customer can track the driver and see where they are at all times. I don’t even post reviews but after such a frustrating experience I had no choice. Take your business elsewhere.
5. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Beyond Menu
Hi Tyree M.,
We sincerely apologize for the frustration and inconvenience this experience caused. Your feedback about the delivery process is incredibly important to us, as we are committed to ensuring every order is handled with care and transparency. We’d like to review this situation in detail to better understand what occurred. Please contact us at info@beyondmenu.com or (630) 776-3590 so we can address your concerns directly.
Best regards,
The Beyond Menu Team
Beware
Beware — this restaurant charges a transaction fee for online pickup orders! I had no idea until after I placed my order. If I’d known, I would have just called directly and saved the extra cost. Even the restaurant told me next time to call. It feels misleading and unfair to surprise customers with hidden fees. Very disappointing experience — I won’t be ordering this way or from this restaurant again.
Oriental Garden Chinese Restaurant
2677 S Woodland Blvd, DeLand, FL 32720
10. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Beyond Menu
Hi Julianna,
Thank you for bringing this to our attention. We understand how unexpected fees can be disappointing, and we want to assure you that all charges are clearly outlined during checkout and in your confirmation email. Your feedback is important to us as we work to enhance transparency. If you’d like to provide additional details, please reach out to us at info@beyondmenu.com or (630) 776-3590.
Best regards,
The Beyond Menu Team
They dropped the ball and never picked up from restaurant
Yesterday Pre ordered a huge meal for Christmas for delivery at 4p. At 415 I called the restaurant and they said the ordered was waiting for pickup. They asked who the carrier was and I told them, beyond menu. They said they would find a way to get it to us. Next time I checked the status, it was being delivered by Uber eats. This company dropped the ball, it's 445 and we still don't have our food.
25. desember 2025
Anmeldelse skrevet uten oppfordring
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