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Better Sleep Canada Anmeldelser 6

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TrustScore 3 av 5

3,0

Sengetøysbutikk
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Informasjon om virksomheten

  1. Sengetøysbutikk
  2. Sengetøysforretning

Skrevet av virksomheten

Better Sleep Canada was born out of a very personal struggle. Like so many people, we experienced restless nights, racing thoughts, and the exhaustion that comes from not getting the sleep your mind and body need. Out of that frustration grew a mission: to create products that genuinely help people sleep better, feel calmer, and wake up ready to face the day. Founded in 2018 in Sherbrooke, Quebec, we started with a single product — a weighted blanket designed to feel like a comforting hug. We saw the incredible impact it had on our own lives, reducing anxiety and helping us finally get the deep, restorative sleep we had been missing. Word spread quickly, and soon thousands of Canadians were sharing their own stories of better nights and brighter mornings. Today, we are proud to have helped over 50,000 Canadians improve their sleep. Every blanket we ship is made with care, using eco-friendly, Oeko-Tex certified fabrics like bamboo and cotton. We back every order with a 101-night trial, free exchanges, and fast Canada-wide delivery — because we know how life-changing good sleep can be. Better Sleep Canada is more than a company — it’s a community of people who believe that everyone deserves peaceful nights and calmer days.

Kontaktopplysninger

3,0

Middels

TrustScore 3 av 5

6 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 1 av 5 stjerner

No refunds - Customer service will ghost you

Customer service will ghost you when you try to get a refund - don't believe their refund policy.

I ordered the weighted blanket but changed my mind, and paid to ship it back. Unfortunately, the customer service was untimely, and largely unresponsive.

2. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Better Sleep Canada

I’m very sorry to hear that this was your experience. We certainly never intend for any customer to feel ignored or unsupported.

We do process refunds in accordance with our return policy once the returned item is received at our warehouse, inspected, and confirmed to be in new condition. This step is necessary before the refund can be issued.

If you have already returned the blanket, please feel free to send us the return tracking number so we can locate the package and make sure your refund is processed as quickly as possible.

As a small family-owned Canadian business, we truly care about our customers and we always aim to resolve situations fairly. We appreciate you taking the time to share your feedback and we will do our best to assist you.

Kind regards.

Vurdert til 5 av 5 stjerner

Great experience with this company

Great experience with this company. The blanket I ordered didn’t work out but they offered so much assistance in starting a return or exchange. Really pleasant interaction! Would definitely order from them again.

25. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Better Sleep Canada

Thank you so much for your kind words! 💙
We’re happy we could make the return process smooth and easy for you. Our goal is always to ensure you have a great experience, even if the first product isn’t the perfect fit. We’d be delighted to help you find the right blanket whenever you’re ready.

Wishing you many restful nights ahead!
— The Better Sleep Canada Team

Vurdert til 1 av 5 stjerner

I ORDERED A NECK BRACE THAT LOOKED…

I ORDERED A NECK BRACE THAT LOOKED ENTIRELY DIFFERENT THAN THE WEBSITE. IT TOOK OVER 4 WEEKS FOR ME TO GET IT AND NOW I AM TRYING TO RETURN IT AND GETTING ABSOLUTELY NO WHERE. THEY ALSO CHARGED ME A PROTECTED PACKAGE FEE THAT I DID NOT ELECT TO PURCHASE. VERY DISPLEASED

5. august 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Better Sleep Canada

We’re sorry to hear about your experience, but it seems this review may have been left for the wrong company. Better Sleep Canada does not sell neck braces or offer a “protected package fee.” We specialize in weighted blankets and bedding products.

We recommend reaching out directly to the retailer where you purchased the neck brace so they can resolve your concern.

If you’re ever looking for products to improve your sleep naturally, we’d be happy to help you find the perfect weighted blanket.

— The Better Sleep Canada Team

Vurdert til 5 av 5 stjerner

Wonderful experience and their products…

Wonderful experience and their products are high quality. Thank you for improving my sleep!

17. april 2024
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Svar fra Better Sleep Canada

Thank you so much for your kind words! 💙
We’re thrilled to hear you had a wonderful experience and that our products are helping you sleep better — that’s exactly what we love to hear.

Wishing you many more restful nights!

— The Better Sleep Canada Team

Vurdert til 5 av 5 stjerner

Je recommande cette entreprise.

Je recommande cette entreprise.
Patrick est à l’écoute des clients et leur produits sont vraiment de haute qualité. J’avais une autre couverture Hush avant et j’ai dû m’en débarrasser car elle était beaucoup trop chaude. Leur couverture est en coton et elle respire. Jumelé avec leur housse en bambou, je dors comme un bébé et je fais beaucoup moins d’anxiété.

9. juni 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Better Sleep Canada

Merci infiniment pour ce superbe témoignage ! 💙
Nous sommes ravis de savoir que notre couverture en coton et notre housse en bambou vous offrent le confort et la respirabilité que vous recherchiez. C’est formidable d’apprendre que votre sommeil et votre bien-être se sont améliorés et que vous ressentez moins d’anxiété.

Nous transmettrons vos bons mots à Patrick — il sera heureux de savoir qu’il a pu vous aider !

— L’équipe Better Sleep Canada

Vurdert til 5 av 5 stjerner

Wow! I love this company

High quality products, service is #1. I contacted them to choose the best product for my insomnia and they were very helpful and friendly.

25. mars 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Better Sleep Canada

Wow — thank you for sharing this! 💙
We’re so happy we could help you find the perfect product and that you’re enjoying both the quality and the service. Supporting better sleep is what we love to do!

Wishing you many restful nights ahead,

— The Better Sleep Canada Team

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