I have just finished paying my IVA and I must say what a excellent experience I have had. The process was straight forward and I was kept informed throughout. It certainly was a great weight off my mi... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Just finished my IVA with these guys and can honestly say they are brilliant, no judgement, responsive via email if you have any issues and they make the journey very comfortable. Highly recommend 👌... Vis mer
Ever since I made them aware I could settle my outstanding IVA they have stopped contacting me, not even the automated email response anymore. It feels like they don’t want me to pay off my balance ea... Vis mer
Selskapet har svart
Dealing with overwhelming debt and the stresses it can cause can be very overwhelming, I found Bennet Jones incredibly personal and a calm influence from start to the completion of my IVA. They list... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
As a trusted IVA provider with over 20,000 clients, we have specialised in supporting individuals throughout their financial recovery journey for over 10 years.
Kontaktopplysninger
18-22 Lloyd Street, M2 5WA, Manchester, Storbritannia
- 0161 960 0054
- info@bennett-jones.co.uk
- bennett-jones.co.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 86 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Transparent and helpful
The process was throughly explained in terminology I could understand, all options discussed. They were very transparent with fees and charges. I never felt under any pressure and I felt comfortable talking through my options . I have been assured of continued support should I need it and been provided with contacts . Overall a very good experience and I would recommend this company.

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Kind and compassionate people no…
Kind and compassionate people no judgement, easy to send documents and kept informed all through the process which was also efficient. Would highly recommend.

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Top service
From the start of the process they was understanding and did everything for my can highly recommend

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I personally can not thank these enough…
I personally can not thank these enough support full from the start to the finish. Explain everything and answers all the questions. Thank you for giving me my future back

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Unresponsive
This company had taken over our IVA from a previous one, roughly around 18 months prior to our IVA finishing, initially it was a positive start, however when our IVA finished (8 months ago) the lack of communication started, we had to chase for confirmation that it had all finished, to which we got a reply 7-10 working days later, (as per their automated email reply), confirming it was completed, and would go to completion stage, which could take up to 6 months but they aim to have this done earlier, then again zero communication.
We then had to chase for updates again after the 6 month period passed, as yet again, no communication, only to be told they were experiencing a "technical issue" which was holding the process up but should all be done in "a few weeks".
We left it 4 weeks then yet again had to chase for further updates, only to be told that their issue had now been rectified, however there is now a back log, and they will aim to have it sorted in "a few weeks", so once again we're waiting, we have asked for an actual date, but again, as per their automated email reply, we will have to wait another 7-10 days for any kind of reply, not great customer service to say the least!

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From the outset exceptional
From the outset, the help, support, knowledge, care and understanding the team showed was exceptional.
I now find myself in a position where I can restart my life without the pressures I was facing through challenges and changes in my financial position.
A* first class in every way.,

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Fantastic experience from the start
Fantastic experience from the start. Kept upto date on progress and very helpful and friendly along the way

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Amazing people and really helped me
Amazing people and really helped me. I have anxiety and they were very gentle and helpful. I’m feeling better and know that down the line I will be debt free

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Absolutely brilliant company very…
Absolutely brilliant company very friendly helpful and helped me with all my problems I cant thank you guys enough would highly recommend this company very very professional thank you kindly for your help all my stress and worry has vanished

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Really helpful staff
Really helpful staff . Very professional and helpful.
Thank you so much

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As much as it was hard to think I would…
As much as it was hard to think I would need to do this these people didn’t judge and made the process very easy
Extremely professional

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Bennett Jones have been amazing
Bennett Jones have been amazing, I was sceptical, nervous and incredibly stressed about the whole situation, they provided brilliant advice, kept me on course and got me the best solution, great work team!

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If anyone is struggling I highly…
If anyone is struggling I highly recommend that you speak to tge team at Bennett jones. Everyone has been friendly, professional and very helpful. They made everything from start to finish so easy.

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Bennett Jones have been absolutely…
Bennett Jones have been absolutely incredible and supportive with my current situation would strongly suggest them

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Brilliant from start to the end
Brilliant from start to the end .
Really helpful and very supportive. Thanks ☺️

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Excellent customer service and support
Everybody I spoke to from Bennett Jones was incredibly friendly professional and helpful. The process was easy and they made it as simple as possible as complicated as the whole thing appears to be. I would recommend them if anybody is struggling.

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Very Helpful Would Recommend To Anyone…
Very Helpful Would Recommend To Anyone In The Same Position As Me

Svar fra Bennett Jones
***unresponsive***
***unresponsive***
I had my IVA with another company and it was all going well. Unfortunately Bennett Jones took over this company and since then I have had problems. My IVA ended 8 months ago, yet I am still waiting for it to be completed. I have emailed and they have failed to reply which has now left me uncertain as to what’s going on and how to get it resolved. They are not backed by the financial ombudsman as I contacted them for help but they weren’t able to. I am now stuck and can’t move forward with my life.

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