I would rate it a zero if I could. I'm a victim of very poor customer service, misrepresentation of their product. The item I received did not look anything like the pictures, the quality was poor. De... Vis mer
Bennetandmason
Takk for at du bruker Trustpilot. Dessverre kan du ikke lenger skrive en anmeldelse her ettersom nettstedet til virksomheten er stengt. Du må gjerne kontakte oss hvis du lurer på noe.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
An unusual experience. Bennet and Mason sounds "UK". Thought I had been scammed when heard order on plane from China but no. Took a while to arrive but shoes were exactly as advertised. Look good. Fe... Vis mer
The process of purchase was not as smooth and straightforward as it should have been. At one point, following days without information, I began to believe I’d been scammed!! Not good for buyer or sell... Vis mer
I guess I'm not alone buying this plastic Cat Head, unbelievable they would deceive customers like that, you can't even write a review on their site! You see these items pop up on your phone and don... Vis mer
Great shoes at a great price
Great shoes at a great price. Delivery a little slower than expected but not a problem
Great quality
Good product long deleivery
rip off
been waiting over a month, complete scam. avoid.
Good quality
Good quality, fast delivery, great communication. Very happy.
Smart classy as in the pic
Smart classy as in the pic. 👍
Absolute con do not buy.
Absolute con do not buy.
Delivered from a warehouse in uk but return address for refund is china.
On principle I have sent the poor quality shoes which weren’t leather and not as described back via UPS and tracked them - they still haven’t been refunded
Bennet & Mason
Bennet & Mason, sounds like a very British company. I think it is a Very Chinese company. Quality advertising but not quality products. I have purchased from this company, very BAD product. I would not purchase from this company.
Total scam
Total scam, poor material, glued, not even an insole in shoe. Disgusted with myself
I fell for it!! Now having to dispute with back as they are refusing to provide a full refund and incurring customs costs.
Not a British company. Can’t believe I fell for this!!
Scam
Don't waste your time and money it's a scam you can't refund your order
AVOID AT ALL COSTS - ‘COS IT WILL COST!
What a fool I am. Should have read the reviews before ordering. The “leather” shoes that i ordered arrived - from a UK address - in a week. They were too small, even though purportedly my size and the “leather” was anything but! I immediately asked to return them but was offered a larger size and keep the originals for 8.95. Shows how much they cost to make! I refused and said I wanted a full refund and was told that as per Ts and Cs, I had to return to China, even though they state that they’re a British company. This would cost more than the original price and isn’t guaranteed to get there. Another Chinese scam. AVOID AT ALL COSTS.
Massive Scam Operation
As other reviewers have discovered this is a scam and part of a much wider operation. I’m annoyed I fell for it. I received my shoes but they are counterfeit cheap mass produced plastic. Returns process is designed to ensure none get returned or refunded. Have to send back to China. Threat that they will get delayed in Customs and attract import duties. No returns address provided.
Luckily I paid by PayPal and only when I got PayPal involved did I get a partial refund. PayPal said they would investigate as well. Bennetandmason.co.uk is likely part of a larger interconnected scam network based in China. This network operates countless fake online retail sites with the sole intent of defrauding customers. Such retail sites were featured on BBC watchdog on Thursday One Show this week. Once they get enough bad reviews they will simply ‘rebrand’ and start all over again duping another wave of customers.
Avoid at all costs.
Don't be foolish like me
Simply move on and don't bother buying anything off these people whom ever they are. My shoes did arrive but poor quality and don't fit. If they were free I wouldn't want them.
Avoid is a scam did not receive the…
Avoid is a scam did not receive the shoes that where advertised
Product excellent shipping quite…
Product excellent shipping quite reasonable very happy to do business with you
Shoes eventually arrived from China
Shoes eventually arrived from China. They are NOT leather. This is not a UK based company. There is no shop front as suggested. AI generated sales pictures. Closing down sales going on and on and on! After the event I don't believe a single word of their advertising and I'm annoyed that I was sucked in. Buyer beware!
Scam
Scam. Netherlands-based company masquerading as an old English firm closing down. Website was set up in Jan 2025.
AI Scam
It's a scam using AI generated imagery and a fake sob story with a "final sale" that's always a day away from ending to add urgency to your purchase.
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