I have used Benjamin app for a couple years now and I’ve never had an issue with trying to withdraw money. Once they revamped their payout system, I have yet to get any of my withdrawals that I’ve ask... Vis mer
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I loved the site until they changed everything at the end of 2025. Now my money has sat in a queue since December 9th, 2025. They used to allow you to withdraw into gift cards to just about any stor... Vis mer
I've been playing the game for some time Have a 425 day check I n streak going. I started to play some games . I racked up $125.00 playing game now remember I had to purchase in game items I order to... Vis mer
Zero stars if possible! TERRIBLE customer service. Glitchy and inconsistent rewarding for years. Now 6+ months of stalling users payments. App is a SCAM! It should NEVER take a week+ to get a single s... Vis mer
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Don’t download it
I’ve been waiting since December 12th for $84 worth of payments. This used to be a great app, now it’s a scam. If you try and resolve anything you get the same automated response about how they now have a queue due to high amounts of payment requests. Apparently that queue is never ending.
12. desember 2025
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Svar fra benjaminone.com
Hello Sarah Carter,
It's disheartening to learn about your experience with the payment delays and the lack of meaningful support. We recognize how important timely payments are, and we want to explain that due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We understand how frustrating this may be, and your feedback about the automated responses has been noted. We’ve escalated this internally for further review. Thank you for sharing your concerns, and we hope for a resolution that restores your confidence in us.
Being defrauded SUCKS!
I was a loyal, active and happy user up until December 3, 2025 when all payouts were paused. Identical to the other reviews, after repeatedly requesting assistance I received the same automated response without resolution. I am owed $206.48. I was trying to earn money for my grandkids Christmas. I feel like an idiot for being defrauded. If I receive my payout, I will update this review accordingly.
20. mars 2026
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Svar fra benjaminone.com
Hello Rocky,
It’s disheartening to hear about your experience with the payout process and the lack of assistance you received. We recognize how important this is, especially with the holidays approaching, and understand how frustrating this situation can be. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. Your feedback has been noted, and we have escalated this internally for further review. We truly hope for a positive outcome soon so you can enjoy the holidays with your grandkids. Thank you for sharing your concerns.
Don’t waste your time with this app
Don’t waste your time with this app. I’m currently on 60 days waiting for my rewards to deposit. If you contact customer support, they only give you an explanation of their new process. They don’t look into why your deposit is delayed. It sits in a queue and you have to wait.
29. januar 2026
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Svar fra benjaminone.com
Hello Lisa B,
It’s disappointing to hear about your experience with the reward deposit process and the lengthy wait you've encountered. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. I can understand how frustrating this may be for you. We appreciate you sharing your concerns, and we want you to know that we've escalated this internally for further review. Your feedback is important to us, and we hope for a resolution that helps improve your experience. Thank you for your patience!
The biggest scam for games
This site will promise to pay you. Good luck ever getting your money. They've had my payout in "pending " since Dec 12 and 20th. They owe so many people money. They used to be reputable. No longer. They're just taking advertiser's money and lying to the people who play!
Waiting for over three months for a payout has nothing to do with limits and whatever BS this company claims. They owe so many of us money and have just chosen not to pay!
19. desember 2025
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Svar fra benjaminone.com
Hello E. Clive Bulldogs,
It's concerning to hear about your experience with the payout process and the delays you've encountered. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We truly empathize with the frustration this may cause. Your feedback is invaluable, and we want you to know that we've escalated this internally for further review. We hope for a resolution that helps restore your trust in us. Thank you for sharing your thoughts!
Benjamin used to be a legit app to earn…
Benjamin used to be a legit app to earn rewards. When they had gift cards, cashing out took about a week or less. Since they changed their cashout procedure, it seems like a scam now. Do NOT use this app. I have been waiting over 3 months on 3 cashout requests of $50.00. I also have 3 more $50 cashout requests that are also “in queue” with no updates. You email customer service and instantly get a BS auto reply about being in queue and it may take longer than the expected date. It’s been 3 months and I still don’t have an “expected date”. Seems like this app has become a scam. Edit: I finally got all my requested cashouts processed. I have changed my review. Still took too long, but they honored my requests.
19. mars 2026
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Svar fra benjaminone.com
Hello Mark,
We appreciate you sharing your experience with the cashout process. It’s clear that the changes have been frustrating, especially with the long wait for your requests. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We understand how this may cause frustration. We’ve escalated this internally to ensure your concerns are addressed. Your feedback is vital to us, and we hope for a resolution that restores your faith in the app. Thank you for voicing your thoughts!
Dying Business Refusing To Pay
Doesn't pay out and ignores users while providing automated responses telling you to wait an undisclosed amount of time to get a human response- which will never come. They've shut down/locked up social media accounts to prevent users from providing public facing reviews
EDIT (3/24): despite the reply here benjaminone still has not resolved this issue AND they keep closing my ticket requesting answers by saying that the withdrawal is in the "processing queue" and that I will be notified "when its in the queue". I am having to manually reopen the ticket on their support site.
1. mars 2026
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Svar fra benjaminone.com
Hello Shardi Insp,
It's disheartening to hear about your experience with payouts and the lack of communication you've faced. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We understand how frustrating this may cause. We appreciate you sharing your concerns, and we want you to know that we've escalated this internally to ensure it receives the attention it deserves. Your feedback is really important to us, and we genuinely hope for a better experience for you in the future. Thank you for voicing your thoughts!
Complete scams!!
Complete scams!!! No pay out finding new ways not to give their customers money
5. februar 2026
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Svar fra benjaminone.com
Hello Mrs. Susan Harward,
It sounds like you're feeling quite let down by the payout process. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We understand how this may be frustrating, and we want you to know that we've escalated this matter internally to ensure it gets the attention it deserves. Your feedback is crucial, and we hope for a positive resolution moving forward. Thank you for reaching out!
Started off wonderfully…
The app started off wonderfully! And then it turned to crap. Just like everyone else, I’ve been waiting on a cashout for months. Since December 16th to be exact. It is now March 19th… and still no word when it will process. No response from customer service. And their Facebook page has been deleted. It’s only $36.94 but that would have been great to have for Christmas like I (and many many others) was expecting! I hate to agree but it seems this app has become a scam :(
19. mars 2026
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Svar fra benjaminone.com
Hello Jessicapepp,
It’s disheartening to hear about your experience with the cashout delays, especially after a promising start. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. Waiting for months, particularly during the holiday season, can be incredibly disappointing. We appreciate you sharing this feedback, and we’ve escalated your concerns internally regarding the lack of response from customer service. Your voice is important to us, and we’re committed to improving the experience for everyone. Thank you for your patience during this time, and we hope to resolve this for you soon!
I have been waiting for a month fo never got my payr my…
I have been waiting for a month for my money and it never said nothing about having to wait for your money it's b******* I'm deleting the app and I'm putting a review on Facebook letting anyone know that plays it not to bother with it it's nothing but a scam
18. februar 2026
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Svar fra benjaminone.com
Hello Patricia antognoli,
It sounds like you’ve had a really disappointing experience waiting for your payment, and I truly empathize with the frustration this has caused you. I encourage you to reach out to our customer support team at socialhelp@benjaminone.com, as they can provide assistance and help resolve this issue for you. We appreciate you sharing this feedback, and we hope you’ll reconsider your decision. Thank you for your patience, and we’re here to help!
Accumulated funds to withdraw but still waiting after 3+ months
I downloaded and started using this app because it had such great reviews. Why not earn $ for playing games? But after their update in December, it has become impossible to withdrawal funds. I currently have 3 withdrawals from $25-38 (nothing large), the first was requested December 9. I have received none. I’ve decided to quit using the app until I actually start receiving funds. There are so many of these kind of apps out there, so don’t waste your time with this one.
19. mars 2026
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Svar fra benjaminone.com
Hello Victoria,
We appreciate you sharing your experience and are genuinely concerned to hear about the long wait for your withdrawals. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. It's disappointing to experience such delays, especially after initially enjoying the app and looking forward to earning rewards. Your feedback is crucial, and we’ve escalated this internally to address the concerns raised. We hope to see improvements soon, and thank you for your patience during this time.
Bait and Switch
I’ve been using this app for a long time playing the games, but so far I have been waiting 99 days for my cash withdrawal. Their customer service just circle jerks you but nothing is ever resolved.
9. desember 2025
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Svar fra benjaminone.com
Hello Mercedes Mullica,
It’s concerning to hear that you’ve been waiting for your cash withdrawal for such an extended period, and we truly appreciate you sharing this experience. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We recognize how disappointing this may be and understand the frustration it can cause when it feels like your concerns aren’t being addressed effectively. Your feedback is important, and we’ve escalated this matter internally. Thank you for bringing it to our attention; we’re committed to enhancing the user experience for everyone. We hope to resolve this for you soon!
I have had multiple withdrawals in a…
I have had multiple withdrawals in a queue since Dec 9,2025 it’s now the middle of March and I’m still waiting. It originally said 3+ days for payment and now there is no time frame for payment. Complete an offer and you have to wait until it says it can go into your account for withdrawal. This app used to be awesome and I would have given it 5 stars but since all of the apps updates I am really ready to delete it. But I want my money and they don’t need to charge me for the 99 cent instant withdrawal because it’s not instant when I’m waiting over 3 months.
9. desember 2025
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Svar fra benjaminone.com
Hello Angel Nunn,
It sounds like you’ve been waiting an incredibly long time for your withdrawals, and we truly appreciate you sharing your experience. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We recognize how disappointing it can be to see extended delays, especially when the initial timeframe was much shorter. Your feedback is important, and we’ve escalated your concerns internally. Thank you for bringing this to our attention; we’re dedicated to enhancing the user experience, and we hope to see improvements soon.
This app is not legit to what they say!
I used to love this app. It was my go-to app for gaming. Payouts were very quick and easy. After about a year of playing with them, it's impossible to get payouts! And you can't reach an actual person through customer service. They send you automated messages saying the same thing about having withdrawal limits due to high demand. Very poor customer service! I requested a payout on December 10, 2025 and still haven't received it!
18. mars 2026
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Svar fra benjaminone.com
Hello Danielle Parkes,
It’s clear you’ve encountered significant challenges with payouts and customer service, and we appreciate you sharing your experience. We recognize how disappointing it can be to wait for a payout, especially after previously enjoying the app. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. Your feedback is important, and we’ve escalated your concerns internally. Thank you for bringing this to our attention; we’re committed to enhancing the user experience for everyone. We hope to resolve this for you soon!
Read the Review on LINE - Doesn't Pay the Users
This app does not meet the basic expectations of the user. I met the basic requirement to receive my money $25.00, but have not received it. I have sent emails, screen shots, and posted on Apple, but receive the same message each time. The money has not left the QUE since January 23rd. It now has been more than two months. I use multiple apps like Benjamin and this is absolutely the worst. You can not trust the company.
18. mars 2026
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Svar fra benjaminone.com
Hello Susan Elizondo,
It’s clear that you’ve experienced significant delays in receiving your payment, and we truly appreciate you bringing this to our attention. We recognize how disappointing it must be to meet the requirements and still not have your funds processed, especially after reaching out multiple times. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly, and we understand how frustrating this may cause. Your feedback is invaluable, and we’ve escalated this internally to ensure your concerns are addressed. Thank you for sharing your experience; we’re committed to improving the overall user experience, and we hope to resolve this for you soon.
Benjamin does everything possible to…
Benjamin does everything possible to avoid and delay paying honest gaming and survey people.
When you earn points, you have to go and claim them. Then, in almost all cases, once claimed, we must wait 2 months to withdraw the reward. I was told this is to be consistent with similar sites. That is..
A FLAT OUT LIE!!
I regularly use a dozen or more survey/gaming/shopping reward sites.
And none of them..NONE hold your rewards for 60 days.
Many are immediately paid out, while a few may take 4 or 5 days.
But WAIT...It gets worse!!
On 02/28, i cashed out rewards from 7 different sites I use. Of the 7, I received payouts to PayPal or Amazon gift cards all within 3 days except for 1 site.
And that site??
Well Benjamin of course.
Now you must understand that the money I chose to withdraw was money that had been in the 60 day delay. So earned 2 months ago. And upon cashing out my money finally, I was informed that it was going into the "Queue" !! And would be release "sometime" basically.
Benjamin's suspicious Queue where money disappears for long long LONG periods of time! My money I earned 2 months ago, went into the DREADED "Queue" 17 Days ago, and I have no idea when it will be released!! So now waiting 77 DAYS for $$ I honestly earned.
My comments to the Benjamin Customer Service people and executives are.
You should begin immediately hold back your own DAMN pay for 60 days. And when it's ready to be released, you can shove it up....
Your QUEUE!!!
I have received BENJAMIN'S response.
And I don't care WHAT THEY CLAIM, of the dozens and dozens of survey and gaming sites in have used over now a 5 year period. None of them. And I mean NONE OF THEM freeze your earnings for 60 days and then throws them in an indefinite period in some stupid Queue with the excuse that it takes time to get through all the payouts That's BS and you know it!
It's probably because this is the most mismanaged site for survey takers and gamers
NO WONDER YOUR RATING SUCKS!!
27. februar 2026
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Svar fra benjaminone.com
Hello David,
It sounds like you’re feeling quite let down by the delays in receiving your rewards, and we truly appreciate you sharing your experience. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. The waiting period for cashing out can understandably be frustrating, especially when you compare it to other platforms. Your feedback is valuable, and we’ve escalated this internally to ensure your concerns are addressed. Thank you for taking the time to express your thoughts; we’re committed to improving the experience for all users. We hope to provide a more seamless experience for you in the future!
Been waiting since late September 2025…
Been waiting since late September 2025 and still no payments!!! I have 178.00 still pending since December!!! I just log in daily and I quit playing any games or watching ads !!!! Because they make money and they have no intentions of paying out!!!!!!!!!! I’ve been a member for 4 years and never had any issues until late September 2025!!!! Don’t download the app!!!
25. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra benjaminone.com
Hello Denise Bouska,
It sounds like you've been facing some significant delays with your payments, and we truly appreciate you sharing your experience. Your loyalty over the past four years means a lot to us, and it's concerning to hear about the issues you've encountered recently. We encourage you to reach out to our customer support team at socialhelp@benjaminone.com, as they can assist you further with your pending payments. Thank you for bringing this to our attention, and we hope for a resolution soon.
Used to be great but now they don’t pay…
Used to be great but now they don’t pay out!! It’s crazy how you used to be able to cash out no problem. Had an issue, no worries, they were there with actual people to help. Now, they don’t pay out at all. Surprised they have a trust pilot score of 2.4 currently since everyone is stating the same thing. Anyways, I’ve been in the queue since Dec 18th with about $178 just sitting in limbo I guess. Every time you try to contact them, you get a very generic response and even when you leave a bad review, it’s always the same response “We are so sorry you’re experiencing issues. Just know that since the update, we have had to limit withdrawals due to the high demand. Thank you for letting us know and we are here to help”. Should say “ Just know since the update, we are aware that no one is able to withdraw any money and you are pissed but please know that we don’t care and don’t intend to help in any way”.
16. mars 2026
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Svar fra benjaminone.com
Hello Christina Harold,
Thank you for taking the time to share your experience with us. We truly appreciate your feedback, and it’s clear that you've faced significant challenges with cashing out. We understand how frustrating this situation must be for you, especially with your funds in limbo since December 18th. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. Your concerns have been escalated internally, and we are committed to improving our service and support. Your voice matters, and we want to ensure your concerns are heard. We’re hopeful for a resolution soon, and we appreciate your patience during this time.
i use to love this app
i use to love this app. then they changed it and i've been tryin for days to get ahold of support and no response each time. i can't cash out now. this app is terrible. first they put your money in queue and now they have instant cash but they don't let you cash out when you hit the 25 threshold. it' become zterrible completely unusable. do not get scammed by this app and waste your time, and i still cant get ahold of anyone.
edit- i still haven't heard from support and this is the first withdrawal i've tried since you all have been back up in december i believe.
5. mars 2026
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Svar fra benjaminone.com
Hello Josh Fisher,
It's disheartening to hear about your experience. We recognize how important it is to access your funds and get timely support. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We understand how frustrating this may be, and your feedback regarding the cash-out process and support responsiveness has been noted. We appreciate you bringing this to our attention and have flagged it internally to help improve the situation. Thank you for sharing your thoughts, and we hope for a better experience for you moving forward.
was good once but no more
Well let’s see, their December 2025 update is absolutely crap. I’ve been waiting since December for nearly $300. I’ve also had games just stop rewarding before their time, worth nearly 130 on multiple games, plus the way you have to wait for your rewards in a cash que now. It’s utter bs and no one from customer “service” answers emails or anything. Beta testers should have been grandfathered in to keep their previous options instead of this crap.
9. desember 2025
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Svar fra benjaminone.com
Hello Trish,
It sounds like you’ve been experiencing some significant challenges, and we truly appreciate you sharing your thoughts. The issues with your rewards and the delays you've faced are important, and we’ve escalated this internally to ensure it’s addressed. Your feedback about the changes and customer service response is invaluable, and we’re grateful for your patience as we work through these matters. If you need immediate assistance, please reach out to our customer support at socialhelp@benjaminone.com. Thank you for letting us know!
In response to the answer from them, it is now March 20,2026 and still waiting for the money. It seems to me it is business as usual.
They used to be okay with payouts starting at $25…then in November 2025 they updated and I had to wait until December 3 2025 to cash out. On December 15, 2025 I cashed out $40.89, here it is March 14, 2026 and still waiting. Contacted them multiple times all I get is be patient it is in the que.
13. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra benjaminone.com
Hello Teresa K.,
Thank you for sharing your experience with us. It sounds like the delay in receiving your payout has been quite challenging, especially after previously having smoother transactions. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We truly appreciate your patience during this time, and we want you to know that your feedback is important. We've escalated this matter internally to ensure it gets the attention it deserves. Thank you for bringing this to our attention, and we hope to resolve this for you soon!
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