benjaminone.com Anmeldelser 1 968

Not getting cashout's and now they have points from games going into a gue. So, it's like you make them this month but won't see them for a month or two. Then, also daily points goes to a piggy bank and you have to get 8000 points to get the hammer to get them. Games don't give the output to Benjamin then you won't get the milestone reward. I b like Benjamin but the way they are doing there game is nothing like before Dec 03,2025. You'd get all the rewards and milestone in the normal area. It took me a week last December 03,2025 to finally cashout mine and at least or more mo ths before I got my money. Now still waiting on my last cashout and my husband is waiting for his and he joined through a link that should have connected him with me but it never did. So, we didn't get anything from inviting him to Benjamin or anything else. I have one payout that I haven't received yet & it's been past two weeks now. WHERE'S MY MONEY? As of 04/20/2026 still NO MONEY!

I’m still waiting on my payments since December but I finally found an app that will pay you in a quicker manner. Go and try Mistplay. You can play games and take surveys and cash out at $15 for a PayPal payment or Visa. It’s way easier, you get pad right when you achieve a goal. Stay away from the SCAM that’s called Benjamin.

Update April 8, 2026

Finally got a response from customer service and they say that I violated one of their terms and conditions and shut my entire account down without telling me what I violated, and they will not respond to my reply, asking what I violated so after waiting two weeks for them to verify my withdrawal request which never even included a dollar amount or anything like that they just close my entire account. I can’t even login.

I doubt they will even tell me what I supposedly did wrong

4/4/26
I haven’t been on that very long and I withdraw twice with no issues the money was almost instantly put in my PayPal. Then I spent money on the Monopoly game to get some of their milestones and got up to $87 and went to withdraw and I can’t even put a dollar amount in. It just gives me a screen that says they’re reviewing it. What are they reviewing if I haven’t put any info in like literally all I did was click the withdrawal button and I got a pop-up saying that it could be up to seven days for them to review and it’s been nine and still nothing. Customer service finally emailed me today and just told me about their new withdrawal policy, but that’s not what’s affecting me because I haven’t even put a dollar amount to get in the queue.

All of their AI responses to say the same thing about having to put withdrawals in queues so their systems keep running smoothly….for one, I don’t care how many withdrawals they have, the three months that people are complaining about….. There’s no way it would take that long. I work for a bank that processes millions of transactions daily. My thought is if their systems can’t handle the volume then maybe they need to upgrade their systems instead of punishing their customers.

I have $950 pending in payments. Contacted them multiple times. Every time basically saying thank you for your patience. My first withdrawal was 12/11/25. Then I made a $50 withdrawal every time I could until I had all of the $950 pending. The last $50 withdrawal was 1/08/2026. I still login everyday with hopes of getting my money and then I would return to there app. I enjoyed it. I have used the app for over 2 years and I enjoyed until they stopped paying. My daily login streak is 752. I would love to go back to the app but at this point I would not recommend anyone to play this app.

Before September 2025 withdrawals were quick and easy and queue doesn’t take too long. But after that month they hold off your earnings saying they will make improvements on the app and withdrawals will be available on Dec 03 2025. After that day they limit the withdrawal to $50/day and it’s taking tooooooooo long to process it. Then starting from Dec 10, 2025 up to Jan 01, 2026 I made withdrawals daily with a total of $1,094.00 and up until today I haven’t received any of them yet and I’ve been sending email, contacting support for update but there response takes more than a week and most email response are auto generated. They are not sincere with their promises about improvements and responses. Very frustrating and disappointing. Don’t ever bother playing the games they are sponsoring it will just upset you since it will take tooooo long to credit the money you earn while playing and it will just waste a lot of your time. There are more other apps that offer same concept but withdrawals are quick and easy.

They are withholding my money to be paid out since December 9th 2025. Its in que to be processed for months! This is not okay! Do better and get people the money they earned and worked for or paid for!! This is criminal!
Edit to add: I have reached out to your company several times via support and email. Noting gets resolved!

I have used this app for approximately 2 years. When I first uses the app, my experience was positive. Withdrawals of cash awards were usually processed within 3 days. In 2025, they announced that they were making improvement "to enhance user experience resulting in opportunities to win more!" The changes were to be completed in on December 3rd of 2025 and withdrawals would be suspended until them. There was not an opportunity to withdraw the rewards you had already accumulated. You were encouraged to continue playing in the meantime. When Dec 3rd hit the changes were revealed. Now, when you play a game and earn rewards, the rewards are held for about 2 months before you can request a withdrawal. I made a withdrawal request which had an estimated wait time of 3 days. It has now been a little over 2 months. I am hearing other say that they have waited 3 or 4 months. Still have not received anything. So when you add the 2 month cue before you can request withdrawal, it has been 4 months. When you contact customer service, you get the same bot response every time. BTW, you have to continue to log on and do something to earn more rewards or you risk losing you accumulated rewards and cash. WARNING! IF YOU ARE CONSIDERING USING THIS APP, DON'T! This app is not better than a scam anymore! After receiving a reply from Benjamin app to this review, they just proved my point. Their reply is just another bot response with no solution! Such BS!

Okay, so they say that everyone else is on the queue, yet there is a promotion today that claims, "play a game and get rewarded instantly. No queue this week".

Take care of everyone who's been waiting first. Ive been waiting since January 19th, and I see other reviews seeing people have been waiting since November and December, which worries me about MY redemption. Yesterday I was told my case was escalated, to contact support again, only for them to send me a VERY GENERIC apologetic message. What was the point in contacting support when Benjaminone told me to on a reply here?

Waiting for 2 different payouts from December....

I cashed out in December of 2025 and still have not received the payout its been 4 months now and still nothing. Only says payout in queue. When I tried to get ahold of customer service no reply. It is the worst app I've ever played i do not not recommend playing it. You will never get payed

I have$50 pending in a withdrawal queue that was originally supposed to take 3 days to process. This was December 9th 2025. It is now April 1, 2026 and I have not seen a cent of this money. Every time I send an email to support I get the same scripted email and immediately marked as resolved in their ticket system. I am disappointed and bothered that this app continues to stay on the market knowingly deceiving people with no accountability.

This app used to be okay but is now a complete SCAM. They started changing terms for accumulating reward$ so ridiculous that some are impossible to complete even with in-game purchases. Then when you finally accumulate $25 and try to withdraw, they put your request in a queue for MONTHS!!! Google and Apple Store need to kick this app out for being a scam. Shameful!

They used to be great! It did take a while to complete some rewards, but they were still doable with enough effort. But ever since they have “updated” their cash out system for receiving your rewards, it has gone 100% DOWN HILL. Definitely all the way down at rock bottom.
First, when they initially started updating the cash-out system, i had tried to cash-out my earnings as usual, but a little notice popped up on my screen saying i would not be able to cash-out my earnings FOR 9 MONTHS. I was irate. So i had started using a different app in the meantime. But i kept the Benjamin app just incase. 9 months later, I got an email saying On December 3rd i was finally able to cash-out! So i went ahead and tried, but was denied due to the amount of people that were all trying to cash-out at the same time. This had happened for days. I was finally able to cash-out my earnings on DECEMBER 14TH, 2025. But my cash-out earnings had been put into a “queue +3 days.” So i have to wait more than 3 days more than i already have?!? And honestly, customer support has always responded to my emails, but they can never help me with any of it and they have no idea how far back you are in the queue and any kind of idea of how long it will take. And yet, when i open the Benjamin app, a little note has been popping up saying something along the lines of “Get your rewards instantly! Skip the queue, this weekend only!” Soooo, how are you going to be able to do that if you can’t even pay your original customers/cash-out payments??
My cash-out is now saying “in queue, processing.” Which i’m HOPING that means it’s getting somewhere, i guess?? I have mostly given up, and just keep a smidgen of hope that maybe one day it will randomly show up in my account when i need it most.

Third Attempt

This is the only platform that Benjamin staff seems to respond to. Every response on their website is a canned, AI generated response.

As stated earlier in a complaint, the following sums of money are owed to me from Benjamin:

Dec 4, 2025 - $50.
Dec 5, 2025 - $50.
Dec 9, 2025 - $40.
Dec 11, 2025 - $35.
Dec 12, 2025 - $40.
Feb 14, 2026 - $50.
Mar 25, 2026 - $42.

According to your website, the last withdrawal of $42 would post to my PayPal account on March 28, 2026. It is now March 31,2026, and none if these sums have posted to my PayPal account. Also according to your website all of these monies are in your "que." I want a specific date when you will release these funds to post to my account. I do NOT want your sympathy. I do NOT want your explanations. I do NOT want your made up excuses. I do NOT want any more stalling. I want to know why you are holding monies that, based on your website rules, I have earned. I want a specific date that you will release my money to my account. No more runaround.

I encourage those considering using this app, not to. They offer great rewards for games and tasks, but unfortunately, they lack transparency. A $200 reward may take several months to become available for cashout. Then, cashouts have a maximum amount of $50, with a $0.99 fee. Then your request is put into a queue with no estimated time of release. So far, one of my cash outs took a couple weeks, and the current one has been queued for a month. I don't expect to see the remaining $200+ I have in my available cash. There are far less sneaky rewards apps than this one.

Class action lawsuit any lawyers out there

I wish I could give one zero stars. I’ve been waiting almost 3 months for a payout. There is no reason for that. My suggestion is this app is not worth it due to the negligence. Can’t delete the app if you want to get paid which is ridiculous. I’m going to go to whoever I need to so I can let others know about this. I’ve sent multiple emails to Benjamin. Phone number would be great. Payment would be better

This is my second review. DO NOT get involved with this app. I would give it a zero if I could. It was great when I initially was playing and received quick deposits. I never made large sums of money but it was fun and got a little extra coffee money. But they changed things. Many other reviewers have stated this same thing. I redeemed funds 2/19 and 2/20, 2026 and have yet to see the funds totalling $66.66 in my paypal. I have been told that my money is in queue to be reviewed, and each time I question, I receive the same canned reply. Is someone really looking at it? I might add that I had to make 2 withdrawals since there is a minimum $25 withdrawal and a maximum as well. Benjamin also hits you with a small fee for each of the withdrawals. So stay away from Benjamin.
Added note: Benjamin replied to this review relatively quickly but the response is rather similar to my first review with no satisfactory resolution. Giving them 3 days then to BBB.

When i first started using this app it was an awesome app. Then in December 2025 the dreaded update came along, no more gift cards and fees to withdrawl money that you earned. I was finally able to enter three withdrawals on December 9-10-11. I sent a complaint to customer service about the fees charged everytime I had to withdraw my money. I received a response from customer service and the withdrawal fees were taken care of and I received those withdrawals almost immediately. Happy customer so far.

Since I received that deposit I have made a total of 9 withdrawals totaling $450. The withdrawals were on the following dates
December 12-13-14-15-16
January - 6-31
February -27 and March 11.
I have screen shots with verification numbers for these withdrawals.
To this date I have not seen a credit to my PayPal account for any of these transactions.
I tried to contact customer service submitting screenshots of the withdrawls and received the generic response of "it's in the que." It definitely seems like a bot generated response since others that have tried to make a withdrawal have commented that they received the same response.
It should not take over 3 months to receive my withdrawls. I am no longer a happy customer. This is $450 of money which I earned following the guidelines set forth by Benjaminone. I have screenshots of all the withdrawals I have made. I hope some day Benjamin one will make this right but I truly don't believe they will.

UPDATE:

I want to provide a detailed update regarding my experience with the Benjamin app for anyone currently using it or considering downloading it.

At this point, my withdrawal of $46.19 is STILL pending in the cash queue with no clear processing timeframe provided. This comes AFTER a previous withdrawal attempt already failed once before and was returned to my account without a proper explanation.

In addition to the withdrawal issues, I also experienced repeated tracking problems throughout my account activity:

- Rewards not being credited after completing required levels
- Account progress repeatedly displaying the wrong level upon login
- Multiple completed levels not properly tracking despite replaying them

To be specific, I completed Level 31 multiple times and still did not receive the rewards that were advertised. Other levels also failed to credit correctly. Over time, the amount of missing or uncredited earnings became significantly higher than my currently pending withdrawal balance.

I attempted to resolve this privately through customer support, email communication, public reviews, and direct outreach to the CEO through LinkedIn. Responses were delayed, inconsistent, or nonexistent.

For anyone reading this:
Please document EVERYTHING if you use this app.
Take screenshots of:

- completed levels
- withdrawal requests
- reward offers
- account balances
- support conversations

Do not assume your progress or earnings are automatically protected or accurately tracked.

At this stage, I am preserving all records and I have documented all communications, account activity, and withdrawal history, and I am now seeking legal advice regarding this matter and potential next steps.

I will continue updating this review publicly if anything changes.