The craftsmanship is beautiful. You can really feel the quality of genuine handmade Italian shoes. The leather is gorgeous, the design is elegant and distinctive, and the fit is excellent and very... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
The craftsmanship is beautiful. You can really feel the quality of genuine handmade Italian shoes. The leather is gorgeous, the design is elegant and distinctive, and the fit is excellent and very... Vis mer
Selskapet har svart
Benheart is the complete package. We all know that the products are of high quality, beautiful craftmanship and soft leather. What makes the package complete is the after care, the customer service.... Vis mer
Selskapet har svart
I cannot express how incredible the craftsmanship and customer service is for this company! I accidentally ordered the wrong size shoe and Chadia went above and beyond the get me a new pair. I will be... Vis mer
Selskapet har svart
Gentilissimi, desidero esprimere la mia più sincera gratitudine per l’eccellente esperienza ricevuta. La vostra professionalità, la gentilezza autentica e l’attenzione ai dettagli rendono og... Vis mer
Selskapet har svart
LIFE IN COLOR. All Benheart products are handmade in Italy using Italian raw materials and are constantly reviewed during the production process to ensure the quality of each product.
Via dei Ceramisti n. 3 , 50055, Lastra a Signa, Italia
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Nicholas was very helpful. My husband needed some shoes and found some that look great. We’re impressed by the quality of the leather. It’s hard to find such good leather in the US.
The bag is absolutely beautiful but already broke after one day of use. Additionally, the brown leather easily scratches off (white flecks appear). It’s possible I received a defective bag because my husband’s BENHEART loafers are amazing quality and are holding up great!

Svar fra Benheart
Un negozio meraviglioso,
First of all I left my bag at his store in Florence, and they found and secured my bag. Came back and they were so welcoming and made me feel like family. He even took a selfie with me. I highly recommend Ben Heart if you want quality handmade craftsmanship. Love love love Ben Heart.
Mickey
Just met two of the coolest guys who made me a couple of belts. Nick and I’m so sorry forgot the other gentleman’s name but it was a no pressure first class experience! Very unique leather and suede boutique! I highly recommend you do the same! Giacomino
The extent of the service is undeniably the best ... the team made sure I was purchasing the correct size, and the staff were pleasantly insistent on ensuring the size conversion was accurate. The product arrived in good time, the size was perfect and the quality FANTASTIC ... I love my new BENHEARTS ... but which of the two pairs I bought do I wear first? ...
fijne pasvorm zitten perfect, heel mooie kwaliteit met zorg voor de ambacht gemaakt.
Benheart is an amazing experience. Everything in the store is artistically handcrafted and made with so much heart and love. Fabio was the kindest and most personable man who has ever helped me purchase anything in my life. We had the honor of meeting Ben himself who was just as fantastic and energetic as his store conveys. We will never forget our time in this shop and will always remember Fabio singing drunk in love while creating a personalized belt. 5 stars is not enough and 4 stars shouldn’t even be an option. Everyone should stop in while in Florence.
All these compliments are absolutely true. I walked intio Benheart Store while browsing in Florence, and I didn't plan on buying anything, I'm a window shopper. However, a belt buckle caught my eye...then the feel and smell of leather. I just had to have that belt. I'm a bit frugal but know that the quality and craftsmanship is worth it. It's Art!!! Whenever I wear my now FAVORITE BELT, I feel like a Million dollar walking piece of Art.
Saving the very best for last. Ben was in tbe store, and I got to meet and speak with him. He is truly a friendly and kind soul.
Benheart is a Kindheart.
Professionalità, gentilezza e chiarezza delle informazioni per tutti i prodotti in pelle made in Italy, realizzati a mano con molta cura ed impreziositi ulteriormente con l'applicazione delle iniziali sugli articoli acquistati. Per questo motivo ci rechiamo sempre a Lucca per lo shopping ed è un vero piacere vedere la dedizione ed attenzione delle commesse; in questa occasione, con la Gent.ma Daiga, nel presentare i prodotti al potenziale cliente.
Benheart designs are awesome - I always get compliments when wearing their shoes and jackets. Very high attention to detail. Their customer service is the best, extremely helpful and always striving to make a perfect fit!
Top shoes, top service. I can totally recommend the store!
Somos brasileiros e fomos muito bem atendidos pela Melissa! Produtos excelentes de ótima qualidade! Super recomendo!
Roberta Valverde
Francesco es un gentil poeta que vende los mejores zapatos en Lucca, a parte de buen anfitrión nos encantó su trato, sin duda volveremos.
Superb quality and service ! All handmade. !
È una azienda molto ben fornita la ragazza che serve e' fantastica ormai ho acquistato cinture x uomo e oggi per me una cintura bellissima nero e rosa con fiori ci tornerò sicuramente
Benheart Lucca... sehr süßes Geschäft, mit sehr netter Beratung von Daiga und ihrem Kollegen! Die Ware ist exklusiv und auch qualitativ hochwertig. Ich bin sehr zufrieden mit meinen (personalisierten 🫢😅) Schuhen! Man muss sich auch mal etwas gönnen 😅.
My family and I visited Benheart in Milano and had a fantastic experience. We got help from Grace who just made the experience even better. So sweet and knowledgeable about the brand and their products. She made us feel welcome. We would recommend visiting if you value good quality and good customer service. Definitely not the last time we pay a visit.
Fantastic personal aervice and amazing leather items. Lara was so helpful to me with my choice of belt and buckle. Highly recommend getting your leather wear here and NO where else!
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.