Benchmark Golf Anmeldelser 

I recently dealt with Mark from Benchmark Golf. He was helpful and thorough and although I think the returns process is more lengthy then it needs to be, the service I received was good. Mark followed up multiple times and helped me with every step. We ended up not keeping the product but were happy with the service and response we received from the company.

Pretty seamless refund process, aside from having to follow up (issue on my end as I did not submit my tracking number). Mark was responsive and very helpful throughout the process and expedited my refund promptly. Great customer service was appreciated!

Quick shipping. Excellent support email. Solved a minor issue quickly. I would suggest including instructions and gift code for a gift recipient to sign in and access everything using a different email than purchaser’s.

Mark with the customer support team was extremely helpful and fast with responding. Appreciate him greatly!

Niqui was great at keeping me informed about my order, and when the shipment got lost in transit she simply offered to send a replacement and new shipping info. Great customer service!

When making videos, would be helpful to have a bit more time to prepare. Maybe add countdown beeps so I know when the video starts, and when it ends. Watching screen, hands, feet, etc. to much to do in too little time.

I purchased the Golf Daddy No Ball simulator because I had a terrible round of golf a few days before a tournament. After being creative in setting up space where I could swing and not hit furniture or ceiling fans, I began using it. Niqui and Mark. I had questions about some of its features or what I thought may be features, like viewing the videos of me executing the shots, after my practice. I reached out to customer service via text on a Sunday and received responses from Niqui on Sunday and Mark on Monday. Both were extremely helpful. I love the equipment and the customer service. I highly recommend the equipment and the company.

I accidentally put the wrong shipping address and and it was rectified amd communicated back within 30 minutes.

Customer service is great! Especially Niqui. She was quick to replace what I needed!

My tripod broke and Niqui got a replacement out to my within days! Thanks so much!

Not worth it ... imo and the mat deteriorates immediately

Coach Nikki responded within 24 hours to check in on a support ticket. Super responsive, kind, and ready to help resolve the issue!

The order shipped quickly. The packaging is very presentable. I bought it for my boyfriend’s birthday. Unfortunately, I didn’t have the ceiling clearance but the return process was easy and they were very helpful. I would highly recommend for any golfer! He was bummed but the intent was for indoor use even though it could be used outdoor as well.

I broke my arm after ordering the Golf at Home. I requested a return because it was of no use to me. Coach Mark handled the return in a manner that I expected; respectfully, professionally and quickly. Coach Mark is the kind of representative a company should want and keep at all cost. Thank you Coach Mark.

Mark was able to go above and beyond to help fix my mailing situation! And he reached out promptly!!

I can not believe how easy Mark made my cancellation possible. I have never been treated so quickly and professionally, what a change of pace ! Just to say the ONLY reason I had to cancel is our ceiling wasn’t high enough for the correct swing. Mark took care of everything within hours of me corresponding with benchmark. Thank you so very much!!

The staff promptly responded to my email and provided the information requested

They make a great product and help you when need a replacement the agent named Niqui was very helpful

You were available and responsive

I had requested a return for the Golf at Home product. I was contacted by Mark in Product Support. He described other options that I could consider. In the end I decided to stick with the return and Mark started the return process. Several days later I decided I wanted to keep the product. I emailed Mark and told him to cancel the return. He also gave me a $25 dollar refund for deciding to cancel my return request. Mark was knowledgeable about the process and a pleasure to work with.