Belfast International Airport Anmeldelser 

Gambling Machines in Lounge area, previously Oasis gambling now Merkur. There is no getting away from these places. Such bad place too put these with no care for for the people with passing through, pure profit!! Over £900 in on one terminal ‘ no return too player, blatant robery. These are £500 jackpot machines which are illegal in Northern Ireland. Will be reporting too the police for unfair practice. Horrible why don’t they give a fair return. Same as there sites all over the north of Ireland unfair and no RTP. Well don’t too the airport that let these criminals rent a site there highly responsible, knowing that the gambling problems in the north are the highest in Britain but no one cares.

Also ignorant rude security staff, employing teenagers with no people skills.

Please please do not pay for “premium security” (fast pass) as there is none and avoid the business lounge at all costs. Awful food, no soft seats and a limit of 2 drinks per person. If there was an award category for the worst lounge in the world, Belfast international would have a host of trophies.

I would just like to mention a member of staff who was very helpful. I arrived with my family from Majorca 15/7/2026. My daughter forgot to collect her childs buggy from the baggage area. They were on the way home when they realized. My husband and I were still at the airport waiting to be collected. A lovely man called Stephen Henry. He told me he works there for the summer. He directed me to a lady who also was very helpful... sorry I didn't get her name..and within 10 minutes we had our buggy back..thank you.

Visited the causeway lounge at the airport at a cost of £25 per person. The food was disappointing to put it mildly. Best on offer was cold pasta served with what I think was dolmio sauce.
Staff in lounge embarrassed saying the airport is doing a refurb

There were 3 people with disabilities ongoing with 3 companions
On landing we were told only room for 4 people. A gentleman volenteered who had undergone a knee operation ,who was very unsteady on his feet
The aeroplane lift is full of wheel chairs. And my immediate thought was if they had removed a couple there would have been room for the other man
Leaving the aeroplane lift ,there was only one young man ,very pleasant and trying to be helpful but my husband and the elderly ladies daughter ,had to push us ,we had to go right along the corridors by ourselves and through border control ... find the lift, (where the yong nan appeared again) to get to the baggage area below. The young man help the ksfy get her cases but my husband was left pushing me plus maneuvering 2 large cases,down sloping areas to find the exit
Compared to the assistant we received in Faro airport Belfast International was abysmal...Very dissappinted
I am hoping this experience was not the norm,and was due to staff shortages

Since my last review was removed as trustpilot don’t like the truth. I shall leave it as avoid this airport at all costs. I am severely disabled and made to go through security several times. Can’t say anything else or else trust pilot will remove it because they are for the companies first and the people second. So just avoid…

I just wanted to praise the Duty Manager, Lorna Crone for her kindness, calmness and professionalism. Had it not been for her intervention last Friday my wheelchair bound father and I would have missed our flight. She made sure that did not happen and is a true credit to the airport.

Absolutely dreadful experience. No improvement in security, the prices of food are shocking. £9.88 for a stale croissant. If you want a cooked breakfast £18. Toilets absolutely disgusting. Dirty nappies oozing out of bin, toilet blocked and used water bottles in the sink.

My husband and I travelled from Belfast International yesterday. We had hand luggage only. At security both our bag were moved to the search queue. As we were aware we could now take liquids through in our hand luggage, I had two bottles of suncream in my bag as had my husband in his. After removing everything from my bag my suncream was taken for testing. After testing I was told the suncream had failed the liquids test and would be confiscated. They could not explain why or for what reason it had failed. My husbands bag was searched and the exact same brand suncream tested and his passed the liquids test and were returned to him. We asked that mine be retested and were told they were not permitted to test twice. We asked for a supervisor who said that some of the machines were too sensitive. So folks it’s down to which machine tests your liquid, a bit of a lottery. Told they could keep our suncreams until our return at a cost of £5 per item to collect. Is this a money making exercise??? Not a happy costumer!!

The airport is looking good with the new improvements and security was no problem. Everything went well and on my return from holiday on 7th May I proceeded to carpark and attempted to leave through exit point. I had 2 more hours to be clear of the carpark. I was prepaid and should have exited easily. The barrier remained down so I reversed and tried the econd exit directly beside rhe one i was at. The barrier again remained down. I went into the office to ask if someone could allow me to exit. A young man on a mobile ignored me and I tapped on the window, although he was aware I was there but ignored me. He was indifferent to my problem and said I must have approached the barrier too fast or the camera didn't recognise my registration. I said I would appreciate being let out and he then asked questions about my booking. I was amazed he had screens in front of him and was oblivious to my predicament. He finally raised the barrier, saying "I'm on my mobile I didn't see you." I was not impressed and less so having sent an email of complaint which to date (1week later) hasn't been acknowledged.

Baggage claim is a joke.
Waited 40 minutes after going through passport controle.
Area was packed and unhygienic,very unhealthy.

Same every time we use Belfast International.
They never improve even after numerous complaints.

The recent easing of liquid allowance I thought was a very very positive move. Meaning the old 100ml had been abolished along with the clear bags.
But be prepared for multiple bags being refused at security and therefore requiring to be searched. So much so the objective of speeding up security has now slowed things up even more than before.
My wife and I both had bags rejected and requested to open both. Two items were removed from both. My wife's Piz Buin sun cream and a jungle mosquito spray. I too had the identical products removed for testing.
My wife was handed both her product's back while mine was not returned. And then I was told I could get them when I return for 5 pounds per item.
The question is why??? Why can this piece of so called modern technology not come up the the same result.
The security at the time had no answer and surely if it was for traces of drugs or explosives, why be offered them back on your return.
Get your act together.

I visited the Causeway Lounge at Belfast International Airport yesterday, and it was an incredibly disappointing experience. This was my second time using the lounge, and unfortunately, it will be my last.

Our group had really been looking forward to relaxing in the lounge before our flight, especially as we were heading off somewhere sunny. It should have been the perfect start to the trip, but instead, it fell completely flat and set the wrong tone from the outset.

The food selection was extremely limited. There were only two hot options:stew and soup - with no sandwiches or lighter alternatives. Aside from the stew, there was no other meat option. Even the basics were underwhelming. The bread offered with the soup was wheaten bread or plain sliced brown bread. No crusty rolls, no fresh options, just very standard, basic bread. It really made me wonder how something as simple as a small crusty roll isn’t considered the minimum standard accompaniment for soup these days.

The snack offering was just as poor: no chocolate at all, and crisps had to be requested at the bar. For those of us not drinking alcohol, this meant standing in a queue behind bar customers just to get something as basic as crisps, which felt unnecessary and frustrating.

The service was equally disappointing. Our table was left uncleared for such a long time that I eventually cleared it myself and brought the dirty dishes to the trolley - while a staff member stood and watched! That moment summed up the experience: a complete lack of attentiveness and hospitality.

I was travelling with a group of eight, five of whom were not drinking alcohol. While the range of soft and hot drinks was good, the overall offering did not cater well to non-drinkers or anyone looking for a decent bite to eat.

The only sweet options were a cheap carrot cake and a small chocolate mini-muffin. Fruit was available, but the selection still felt very underwhelming. In fact, I ended up going to an airport shop to buy a Mars bar to have with my tea - something you simply shouldn’t have to do when you’ve paid for lounge access.

Even the biscuit selection was disappointing, limited to small pre-packaged options like bourbons or custard creams, which felt more like a budget offering than a premium lounge experience.

Overall, the experience was very poor and a huge letdown, especially given how much we had been looking forward to it. Thankfully, we were heading somewhere sunny, which helped lift the mood, but the lounge itself certainly didn’t.

I would not recommend it - poor choice, poor quality, and poor service.

Terrible absolutely terrible

Even the worst Witherspoons has better service than here

As a regular flyer I have, without exception, never, come across nicer more helpful welcoming Passport Control officers at belfast international airport, a total contrast to many other countries. Congratulations

Undergoing renovations - not the issue.

WHERE HAVE THE ROBOTS GONE?!?!
I SAT AND WATCHED MY FOOD SIT ON THE SIDE UNDER A HEAT LAMP FOR 18 MINUTES at the main food court (the waitress walked over to the food place 3 times during that time and then faffed around doing nothing)... wouldnt have had to wait that long for my food to be going cold with the robot!
Sad!

Would be 2 star but I enjoyed the pre flight starbucks staff they were lovely

Still do not have drinking water stations widely available. Trekked to gate 14 and there is a station dispensing luke warm water. Website states that food retailers will fill bottles but when i asked at grow and grain I was told he only had hot water as did all the other restaurants so none would be able to fill. With the amount of work going on you'd think they could provide basics

Was stuck here during a storm in October 2025. There were no announcements. No help from easyjet staff other than to show us a QR code and tell us to book a new flight. It was freezing cold. The staff seemed to have mostly left for the night. No taxis. Hotels fully booked. We huddled together on chairs towards the exit while we rebooked flights for the next morning ourselves. Not a tea or anything for anyone stranded in the building. Was grim.

The Northern Quarter Bar.
Only plastic glasses to drink from..disgraceful
It's a temp bar but that's no excuse for treating customers like this..
Full price and plastic beakers..
Hard to believe they couldn't be bothered to facilitate customers with proper glasses.