en general he tenido muy buena experiencia, puntos a mejorar: 1)la descripcion de las habitaciones, la mayoria de las veces no indica tipos de camas , no incluyen fotos de las habitaciones o no se... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Hemos hecho el recorrido por Dubái con visita a la Mezquita Azul con el guía Ibrahim. Su español es excelente y sus conocimientos son muy buenos. Nos encantaron sus explicaciones. Además es muy puntu... Vis mer
El área de facturación me parece excelente, ojala y se pudiera hablar con ellos vía telefonica, haría incluso más eficiente de los que ya son los procesos. Aprovechando que alguien me lee, por favo... Vis mer
Creo que podrían tener mejor acercamiento con las agencias, no sólo apoyarse en mails. Hemos notado que se han bajado las ventas con bedsOnline y han subido con otros proveedores de hoteles. Posib... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Bedsonline is the most powerful B2B booking engine for retail travel agents. With over 40 years of experience in the travel trade, we've curated an expansive portfolio of travel products, including 300k+ hotels, 18k+ experiences, and global transfer route coverage in more than 200 countries - giving you access to the perfect products, no matter your clients' needs.
Kontaktopplysninger
Carrier Drive 5422, 32819, Orlando, Spania
- bedsonline.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Better bedroom type descriptions
It would be helpful to have photos of the bedrooms and also to explain what as "double Standard", etc is. Is it 2 double beds, 2 single beds, what do you mean? We do not use "standard" in the US as a descriptor. Thanks.
Easy access to several hotel options
Easy access to several hotel options. Quickly found specific hotel and category I needed.
Was checking many hotels for a peak…
Was checking many hotels for a peak period in London and there was availability for the new year - amazing
Bedsonline is very easy to use
Bedsonline is very easy to use, easy to deal with and is very helpful.
Very Easy to use
Recorrido por Dubái con Ibrahim en español.
Hemos hecho el recorrido por Dubái con visita a la Mezquita Azul con el guía Ibrahim. Su español es excelente y sus conocimientos son muy buenos. Nos encantaron sus explicaciones. Además es muy puntual y eso nos gustó mucho. En general mi marido y yo hemos quedado muy conformes puesto que en medio día te haces una idea perfecta de las diferentes zonas de la ciudad. Mis hijos de 17 y 19 años quedaron fascinados con una ciudad de tantos contrastes: por un lado la zona del zoco (oro y especias) y por otra el skyline de los rascacielos. Recomendamos la excursión. Es un acierto.
Tramite sencillo y pago efectivo
El tramite muy sencillo y el pago muy efectivo, sin complicaciones
Terrible Customer Service
For our 40th anniversary trip, my wife and I booked a hotel in Prague with our travel agent who uses Bedsonline they recommended the Alfonse Hotel. We had a terrible experience. The description we received was totally misrepresented. The accommodation was not at all what we were told it would be. The staff were terribly abrupt and rude. The room we were given was tiny and on the top floor with only a small pop up window on the ceiling. In addition, the elevator did not go to the top floor, instead it stopped one floor below our floor and we had to climb 12 steep steps with our luggage to get to the top floor. I asked for assistance as I had recently had a knee operation, however I was told there was no help available. The rude front desk person told us the hotel was totally booked and there wasn't another room available. We called our travel agent and he acknowledged there was a problem when I had him speak to the front desk person. He suggested we book another, more appropriate accommodation which he assisted us in booking, he said he would deal with the problem with the Alfonse Hotel with Bedsonline by filing a report. Our report was very detailed and we provided names, details and photos. The new accommodation took a couple of hours to find, we wasted almost a day dealing with this very unfortunate incident. The hotel we booked was $600 more dollars for 4 nights than what we paid for the Alfonse. After over 2 months after the incident our travel agent sent me a string of notes that he sent to Bedsonline who all but didn't respond until the agent had to re-send a number of follow up notes. The latest one indicated that Bedsonline had investigated and closed the report and gave us a 20% refund as a goodwill gesture, without ever contacting us to discuss the details. The note to our agent was sent by Samantha Gillingham. I asked my agent for Bedsonline contact information and he gave me Samantha Gillingham and Tommy Ryder's phone numbers. I called Mr. Ryder several times and left a message and received no response back. I then called Samantha Gillingham who was very curt and short with me, telling me I should not have been given her number. I explained what happened and all I wanted was a refund for the entire 4 nights charge from the Alfonse that we did not stay at. She took my information and said she would get back to me. It has been a week now and I haven't received any communication from her or Tommy Ryder. I injured my knee (that was operated on) by climbing the steep steps up and down with luggage and we paid $600 more for appropriate accommodation and we wasted a day of our anniversary trip. I am not asking for anything more than the total amount we paid for the Alfonse refunded back to us.
Based on this horrible experience, I DO NOT recomend booking through Bedsonline. Terrible customer service and terrible business model and ethics.
Eficientes
El área de facturación me parece excelente, ojala y se pudiera hablar con ellos vía telefonica, haría incluso más eficiente de los que ya son los procesos.
Aprovechando que alguien me lee, por favor, consideren que podamos poner un MARK UP ...
TODAY WAS A GREAT EXPERIENCE
TODAY WAS A GREAT EXPERIENCE, THE PROBLEM WITH IT´S WHEN YOU NEED HELP WITH THE PENALTY CANCELATIONS, ALWAYS THE ANSWER IS "SORRY WE CAN´T HELP YOU HAVE TO PAY THE TOTAL RATE" THAT´S AN ISSUE FOR ME.
Gebucht und innerhalb von 10 Sekunden…
Gebucht und innerhalb von 10 Sekunden wurde von bedsonline storniert.
Nicht zu empfehlen.
I like the choices we have
I like the choices we have. It was a bit difficult to navigate booking 2 separate services; transfer and hotel in different cities.
Love booking my clients through…
Love booking my clients through Bedsonline!
easy booking
Pude reservar sin problema el hotel que…
Pude reservar sin problema el hotel que necesitaba, gracias
Fast and easy
Buenos precios y y cantidad de oferta…
Buenos precios y y cantidad de oferta alojamientos.
Bedsonline has a great inventory of…
Bedsonline has a great inventory of properties in every imaginable location. Their travel agent portal is easy to use. Their rates are competitive, also.
Bedsonline is an excellent booking tool!
Bedsonline is an excellent booking engine for travel advisors who want solid rates, diverse inventory, and reliable support. It is especially strong for hotels and ground services worldwide.
Ease of Use and the price was Excellent
Ease of Use and the price was Excellent
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








