This is my second time ordering the clip in extensions, this time im going with the 22” curly neutral dark brown clip ins. They 18” i purchased back in September 2025 are still great, they blend in a... Vis mer
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I placed an order earlier this month for clip in extensions hoping it would look as natural as possible so I can wear on my wedding day in just a few short weeks. When I received my bebonias, they... Vis mer
I was very satisfied with the customer service. I am based in Germany, and my request was handled within two days, which was very fast. I needed to change my order because I accidentally placed it inc... Vis mer
I've been buying the same hair extensions from them since uff I think 2020 or 2021 same kind nothing diffrent and honestly the last two sets I've bought feel diffrent, and the one I just purchased on... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Bebonia™ creates luxury curly hair extensions that are easy to install, ethically sourced, and guaranteed to be your perfect match. We offer three different types of extensions: curly clip-ins, slip-ons, and drawstring ponytails. Our curly extensions come in a variety of lengths, colors, and weights.
Kontaktopplysninger
USA
- bebonia.com
3,7
Middels
110 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 44 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Beautiful, thick curls
Beautiful, thick, voluminous curls. The curl lasts a long time.
7. januar 2025
Svar fra Bebonia
We’re thrilled to hear you’re loving your beautiful, voluminous Bebonia curls and that they last so long. Your support means the world to us! Enjoy your fabulous curls!
Svar fra Bebonia
Thank you for your kind words! We're so happy to hear the delivery was quick and the color match was perfect. Enjoy your new look!
I LOVE my bebonias
I LOVE my bebonias, they are so soft and easy to style.
I know that the website says to style them and your hair before putting them in, but I've been doing the curly girl method with them already installed and I think it blends it better.
Overall they are some of the best extentions I've ever gotten, let alone naturally curly extentions.
25. desember 2024
Svar fra Bebonia
We're excited to hear how much you love your Bebonias! We love that the curly girl method is working so well for you—it’s always great to hear about the different ways our customers make their extensions their own. Thank you for choosing Bebonia and sharing your experience!
This is my second time ordering from…
This is my second time ordering from Bebonia, and once again, their quality has blown me away. The hair is absolutely amazing—soft, natural-looking, and incredibly durable.
Their customer service is outstanding. I received same-day responses and professional advice through Instagram. They took the time to request multiple photos, ensuring they could provide the best recommendations for length and color. Thanks to their expertise, I ended up choosing two sets in different textures, and they are a perfect match.
The extensions have truly elevated my look and confidence, and I couldn’t be happier with the experience. I highly recommend Bebonia to anyone looking for high-quality hair extensions paired with exceptional customer care.
2. januar 2025
Svar fra Bebonia
We’re thrilled to hear that you had another amazing experience with Bebonia. Your support and recommendation mean everything to us, and we’re so grateful to be a continued part of your hair journey!
The whole thing has been a mess
The whole thing has been a mess! I ordered a product off of them on the 25th. A little bit more than a week later I received an email saying my package has been delivered. The package never arrived. It has now been three or four days since I reached out to them to see what is going on but not a single person responds to my emails. There is not good contact number for them listed anywhere on their website and their customer service has been the worst I’ve ever dealt with. They are fast to take your money but take ages to take action or accountability! Would never recommend this to anybody! If I wanted to feel as stupid and not important as they made me feel I would’ve just been playing in traffic instead
As of right now, I still have yet to hear back from them as to what could have happened, an accommodation or an apology for the mishap!
24. desember 2024
Svar fra Bebonia
We sincerely apologize for the frustration this situation has caused due to your package being returned to sender. As soon as it is received, we will reship your order immediately to avoid further delays. We understand how important clear and quick communication is and will use this opportunity to review our contact methods with our team. Your satisfaction is our priority, and we're committed to making this right. Thank you for your understanding!
My order got cancelled for no reason
23. desember 2024
Svar fra Bebonia
We’re so sorry to hear about your experience and understand your frustration. Your order needed a quick verification step, and we tried reaching out via email but didn’t hear back. Please email us at **info@bebonia.com** so we can sort this out for you and help you place your order safely. We truly appreciate your understanding and are here to help!
Great service
Great service. Sometimes it took a while to get a response but reps were so kind and helpful. I am extremely satisfied
18. desember 2024
Svar fra Bebonia
Thank you so much for your thoughtful review! We truly appreciate your patience, and we’re so glad to hear that our team was able to assist you kindly and helpfully. Your satisfaction means the world to us, and we’re grateful for your understanding. If there’s anything else we can do for you, don’t hesitate to reach out!
LOVE!!!
Have ordered from Bebobia a million times (I change my hair a lot), customer service has always been great, rewards great, hair great, I always get tons of compliments. 💓
10. april 2024
Svar fra Bebonia
We’re so happy to hear that you’ve had such a great experience with Bebonia and that our products and customer service have been a perfect fit for you. Thank you for your continued support, and we can’t wait to see how you rock your next hair look!
I was having issues with my extensions…
I was having issues with my extensions after a little while and Shennel really went the extra mile to resolve my problem. Definitely very happy.
21. desember 2024
Svar fra Bebonia
Thank you so much for taking the time to share your experience! We're thrilled to hear that Shennel was able to go the extra mile to help resolve your issue. We truly appreciate your kind words and are so happy to know you’re satisfied with the outcome. If you ever need anything else, don’t hesitate to reach out.
I am obsessed!
I am obsessed! I was skeptical about the quality of the hair, but it’s outstanding. My whole life I’ve always straightened my hair and wore extensions, but as I’ve gotten older I really wanted to embrace my natural curls. These extensions give me the extra confidence I’ve been looking for, for my curls. So so soooo amazing!
18. desember 2024
Svar fra Bebonia
We’re beyond thrilled to hear that you’re embracing your beautiful natural curls—and that our extensions are helping boost your confidence. It means the world to us that you gave Bebonia a chance, and we’re so glad the quality exceeded your expectations. Thank you for your trust in us!
Bebonia has been amazing so far
Bebonia has been amazing so far! I originally ordered the curly ash blonde extensions but they were on back order. I contacted Bebonia to make sure I ordered the correct extensions for my hair and turns out I did not. They have worked with me every step of the way to ensure that I get the right color and curl pattern. I can’t wait to receive the correct set of extensions in spiral lightest blonde!
9. desember 2024
Svar fra Bebonia
We're delighted to hear that your experience with Bebonia has been amazing so far—helping you find the perfect match for your hair is exactly what we’re here for! We can’t wait to hear how they work out for you. Thank you for trusting us to be part of your hair journey!
This is my fourth purchase!
This is my fourth purchase from Bebonia and I love their hair extensions! I love that I can change my look within minutes and my confidence skyrockets!
12. desember 2024
Svar fra Bebonia
Thank you so much for your kind words and for being such a loyal Bebonia customer! We’re thrilled to hear how much you love your extensions and how they boost your confidence. We're excited to continue helping you create gorgeous looks in minutes!
I love these extensions so much
I love these extensions so much! I’ve gotten them when my hair was really damaged & not as curly & I was able to build more confidence with the extensions! Eventually my hair started growing healthier & I was able to get curlier extensions! I love them so much!! It makes me feel beautiful & confident!
11. oktober 2024
Svar fra Bebonia
Thank you so much for sharing your journey with us! We’re truly honored that our extensions have played a role in boosting your confidence and supporting your hair-healing process. Hearing how they’ve helped you feel beautiful inspires us to continue our commitment to uplifting and celebrating our curly community!
I love that I finally found curly hair…
I love that I finally found curly hair extensions. They match my curl pattern just right. This is my third purchase. They’ve lasted me over a year after good care. They do get ratted after some time. I have purchased the ponytail as well but somehow did not work for me. I would love to see a curly hair topper soon!
2. desember 2024
Svar fra Bebonia
Thank you so much for being a loyal Bebonia customer—we’re so happy to hear you’ve found extensions that match your curl pattern perfectly! We totally understand that every product doesn’t always work the same way for everyone but we truly appreciate your feedback. And a curly hair topper is a fabulous idea! We love hearing your suggestions and will definitely share this with our team.
Svar fra Bebonia
We’re so sorry to hear that your experience didn’t meet your expectations. We do see that you were able to connect with our support team via Instagram Direct Message, and we hope we were able to address your questions. If there’s anything else we can assist you with, please don’t hesitate to reach out again. You can always email us directly at info@bebonia.com.
Easy to understand and step by step…
Easy to understand and step by step instructions help with every question that comes to mind. Also, superior product. Just purchased from them again as one order came in today and I love it!
29. november 2024
Svar fra Bebonia
We’re thrilled to hear that the instructions were helpful and that you love your item! It means a lot to us that you’ve had such a positive experience, and we’re so grateful for your continued support with your recent purchase.
Svar fra Bebonia
We’re thrilled to hear you had a great experience with our service!
Extremely disappointed in the curl…
Extremely disappointed in the curl pattern of the slip in. This is my 3rd order and this curl pattern is TOO TIGHT and NOT like my other 2 orders which I was extremely happy with.
12. november 2024
Svar fra Bebonia
We’re truly sorry to hear about your experience with your recent set of extensions. Your feedback is incredibly important to us. Our team will be reaching out to you shortly to assist. We’re committed to ensuring you have a better experience and can get back to loving your curls!
My third Bebonia set
My third Bebonia set. Best extension hair ever. Great curls and colors. My stylist even highlighted to match my own.
1. september 2024
Svar fra Bebonia
Thank you so much for your kind words and continued support! Here's to many more fabulous curly moments!
The experience is lovely!
The experience is lovely!
Once the extensions arrived, I was amazed by the high quality and the beautiful curls !
Also the colour matched my hair perfectly so I would recommend a consultation with the colour expert, she’s really expert!
The order arrived in less than a week which is fabulous!
I highly recommend and can’t wait to order my second dark shade!
19. november 2024
Svar fra Bebonia
Thank you so much for your lovely review! Our color experts will be so happy to know their guidance made a difference for you. Thank you for recommending us—it means the world! We’re here whenever you’re ready for round two of gorgeous curls.
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