Having dealt with Andrew, Kate very carefully packed my bear in lots of tissue and he arrived, safe and sound with a big smile on his face, and the famous Steiff tag on one ear. Naming him Stei... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Ordered Jakub Teddy, he is awesome!! Beautifully made and terribly cute. I will be ordering again shortly. Apart from the Teddy being so cute, the service was 1st class, he arrived quickly, neatly w... Vis mer
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They made it super easy to make an international purchase. Shipping was excellent - good price on the international shipping with tracking and alerts all the way. It was also faster than I expected.... Vis mer
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The experience with The Bear Garden is seamless. Pricing instructions are clear, the payment process is quick and easy to follow. Their bear range is superb and I was so privilege to be able to secure... Vis mer
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Informasjon om virksomheten
Om The Bear Garden
Skrevet av virksomheten
The Bear Garden opened in 1992 in Guildford and is one of the UK's leading specialist teddy bear and soft toy shops. We are one of the UK’s top stockists for world famous German manufacturer, Steiff. We also stock creations from all the major manufacturers (for example: Jellycat, Charlie Bears, Merrythought, Teddy Hermann and Kosen), and beautiful work from leading teddy bear artists.
The Bear Garden started selling online in 1999. The website is a trusted source for teddy bear lovers from around the world.
We are proud of, and have been recognized many times for, the quality of our service. We aim to make our customers as happy as possible!
Finally, we run our business in an ethical fashion. We use a green electricity supplier, are diligent recyclers and try to make decisions based on the impact on the world around us. Our chosen charity is War Child.
The Bear Garden started selling online in 1999. The website is a trusted source for teddy bear lovers from around the world.
We are proud of, and have been recognized many times for, the quality of our service. We aim to make our customers as happy as possible!
Finally, we run our business in an ethical fashion. We use a green electricity supplier, are diligent recyclers and try to make decisions based on the impact on the world around us. Our chosen charity is War Child.
The Bear Garden Guarantee
We aim to send orders within 24 hours of receipt whenever possible. Items are sent securely packed and clearly labelled, so they arrive safely.
We like our customers to be happy!
So, if when you receive your parcel you are not happy with the contents, you will be refunded on return of the item(s). This does not affect your statutory rights. The Bear Garden guarantees that all items offered for sale are in perfect condition. We include boxes, bags and certificates where provided by the manufacturer.
Returns
If you are dissatisfied in any way with your purchase, then you can return it to us within 14 days of receipt for a refund. We do ask, however, that you contact us before returning any item. Returns must be sent back with any original boxes, packing and certificates.
Refunds are less any original postage costs incurred by The Bear Garden. We do reserve the right not to refund the full cost where items are returned damaged or missing.
So, if when you receive your parcel you are not happy with the contents, you will be refunded on return of the item(s). This does not affect your statutory rights. The Bear Garden guarantees that all items offered for sale are in perfect condition. We include boxes, bags and certificates where provided by the manufacturer.
Returns
If you are dissatisfied in any way with your purchase, then you can return it to us within 14 days of receipt for a refund. We do ask, however, that you contact us before returning any item. Returns must be sent back with any original boxes, packing and certificates.
Refunds are less any original postage costs incurred by The Bear Garden. We do reserve the right not to refund the full cost where items are returned damaged or missing.
Kontaktopplysninger
10 Jeffries Passage, GU1 4AP, Guildford, Storbritannia
- +44 1483 302581
- bears@beargarden.co.uk
- beargarden.co.uk
Visit our Steiff collection!
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Svar fra The Bear Garden
Thank you for the amazing review, Emma!
Best wishes,
Kate
Fast service
13. september 2025
Svar fra The Bear Garden
Thank you for the amazing review, Regina!
Best wishes,
Kate
Svar fra The Bear Garden
Thank you for the great review, Patrick!
Best wishes,
Kate
Svar fra The Bear Garden
Thank you so much, Sharon!
Best wishes,
Andrew
Ordered a new bear
Ordered a new bear, arrived very quickly and nicely packaged. Thanks
27. august 2025
Svar fra The Bear Garden
Thank you so much for the kind review! We really appreciate it!
Best wishes,
Andrew
Great
Received on time and as advertised. The teddy was very soft. There was a handwritten note which gave a personal touch.
3. september 2025
Svar fra The Bear Garden
Thank you very much for the wonderful review!
Best wishes,
Kate
Bought it for a present and am very…
Bought it for a present and am very pleased with my purchase , beautifully wrapped and presented , I am extremely pleased thank you
26. august 2025
Svar fra The Bear Garden
Thank you so much, Kathryn!
Best wishes,
Andrew
Top quality customer service as is…
Top quality customer service as is normal from The Bear Garden ! Thankyou !
28. august 2025
Svar fra The Bear Garden
Thank you for the amazing review, James!
Best wishes,
Kate
Great item thanks
28. august 2025
Svar fra The Bear Garden
Thank you for the great review, Lee!
Best wishes,
Kate
I absolutely love The Bear Garden
I absolutely love The Bear Garden. This shop is fabulous! Great customer service and lots of gorgeous teddy bears to choose from.
20. august 2025
Svar fra The Bear Garden
Thank you for the lovely review, Sue 😊
Best wishes,
Kate
Excellent in every way!
I have purchased from the Bear Garden a good few times over several years.
It is a great shop if you can get to it, otherwise their online service is convenient and works very well, your order arrives quickly and always packaged with care.
Thoroughly recommended!
27. august 2025
Svar fra The Bear Garden
Thank you for the wonderful review, Stephen!
Best wishes,
Kate
Great plushie store!
The buying process was easy. Shipping was really fast and the order was carefully packed
26. august 2025
Svar fra The Bear Garden
Thank you for the wonderful review!
Best wishes,
Kate
Very fast International delivery.
Very fast International delivery.
Teddy is just like the pIcture on the website.
Very happy.
21. august 2025
Svar fra The Bear Garden
Thank you for the amazing review, Yasuko! 🙂
Best wishes,
Kate
Svar fra The Bear Garden
Thank you for the great review, Charles!
Best wishes,
Kate
Excellent customer service
Excellent customer service, fantastic quality and my gift was beautifully presented. I have been a customer for many years and have never been disappointed.
19. august 2025
Svar fra The Bear Garden
Thank you for the amazing review, Cathryn 😊
Best wishes,
Kate
Svar fra The Bear Garden
Thank you for the fab review, Alison!
Best wishes,
Kate
JUST AS I EXPECTED PROMPT DELIVERY
8. august 2025
Svar fra The Bear Garden
Thank you, Carole!
Best wishes,
Andrew
I have collected Anna Dazumal bears for…
I have collected Anna Dazumal bears for a little while now and when I found Christopher I had to have him !! Ordering was easy and shipping was great !! Will watch for more bears in the future. Thank you.
4. august 2025
Svar fra The Bear Garden
Thank you very much for the lovely review, Sharlene 😊
Best wishes,
Kate
Great experience
Easy-to-use website, amazing selection of bears, very prompt delivery. Would definitely use again.
29. juli 2025
Svar fra The Bear Garden
Thank you for the wonderful review, Andrew!
Best wishes,
Kate
Great service.
4. august 2025
Svar fra The Bear Garden
Thank you for the fantastic review, Robert!
Best wishes,
Kate
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