Great customer service from Keith from the moment we first made contact when looking suitable cars a week earlier. No pressure and not a problem to look at several cars. We chose one and when we came... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Great service, no pressure salespeople, special shout out to Nick Chuter at Evesham, nothing was too much trouble for him, explained everything in simple terms and made buying my car pleasurable exper... Vis mer
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Extremely helpful staff, especially Gary Barney at your Evesham showroom who went to great lengths to find a car suitable for our needs. It proved to be a tricky process but Gary stuck with us and ca... Vis mer
Selskapet har svart
Pleasurable to be able to deal with Nick Chuter who was extremely helpful and considerate throughout the buying process. And was kind enough to collect the car from the Cheltenham branch back to Evesh... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
We are an established dealer representing Vauxhall, MG, Peugeot, Suzuki, Mitsubishi, Leapmotor and KIA (aftersales) which has a network of dealerships throughout Gloucestershire, Herefordshire, Worcestershire & Merthyr Tydfil. At Baylis we able to offer servicing, MOT, Diagnostic and many other repairs. All our branches have New and Used vehicles in stock for you to test drive and buy. We are also able to assist you with a huge range of parts for a wider network of makes, including Jeep, Citroen, Fiat and Alfa Romeo.
Kontaktopplysninger
Princess Elizabeth Way, Cheltenham, GL51 0AL, Cheltenham, Storbritannia
- 01242 525252
- info@baylis.uk.com
- baylis.uk.com
4,6
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Excellent service and support by Nathan…
Excellent service and support by Nathan one of the sales team
21. september 2026
Svar fra Baylis Group
We’re so pleased Nathan provided you with excellent service and support throughout your experience. We’ll make sure your kind feedback is passed on to him. Thank you for the 5 stars! Baylis Customer Care
Great service from the gentleman who…
Great service from the gentleman who sold me the car. Very friendly and approachable. Very happy with my experience.
16. september 2026
Svar fra Baylis Group
Thank you for your feedback! We’re pleased to hear you had such a positive experience and found our team friendly and approachable. We’re always looking for ways to improve, so we’d welcome any feedback on what we could have done to make your experience a 5-star one. Baylis Customer Care
Friendly
Friendly, polite.
Got the i wanted at a good price.
Ben honey went on to help me sort out my old car. Plus assist with sorting road new road tax on new xar
18. september 2026
Svar fra Baylis Group
Great to hear you found the car you wanted at a good price! We’re pleased Ben went the extra mile to help with your old car and get the road tax sorted for your new one too. We’ll be sure to pass your kind feedback on to him! Baylis Customer Care
Excellent sales service from Aaliyah
Excellent sales service from Aaliyah, thank you
11. september 2026
Svar fra Baylis Group
Thank you for your lovely feedback! We’re delighted to hear Aaliyah provided you with excellent service. We’ll be sure to pass your kind words on to her! Baylis Customer Care
Great experience from start to finish…
Great experience from start to finish the whole sales process was clear and staff made me feel at easy, nice and friendly atmosphere and can’t wait to collect my new car
8. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Baylis Group
Thank you for your fantastic feedback! We’re delighted to hear the whole sales process was clear, friendly and made you feel at ease from start to finish. We hope you enjoy collecting your new car! Baylis Customer Care
great staff
great staff, Steffan and Elliot were very helpful and they found us the right car. They were very patient, kept looking for the right car, adapted to changes and took the stress out of buying a used vehicle. I can highly recommend the Baylis group at Ross on Wye.
10. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Baylis Group
Thank you for your fantastic feedback! We’re delighted to hear Steffan and Elliot were so patient and helpful in finding the right car for you, making the whole process as stress-free as possible. We really appreciate your recommendation and hope you enjoy your new car! Baylis Customer Care
Rachél de Carvalho was a fantastic help…
Rachél de Carvalho was a fantastic help to me. Thank you, There was no hard sell only good information and a service that tried to understand my needs and provide options and solutions. Rachael had good knowledge of the MG EV I wanted and was kind, thoughtful and patient when I couldn't make up my mind. I also got a good deal on the car i part exchanged. The whole team were helpful and they even set the car phone, sat nav and other settings up for me before I left the dealership. Would highly recommend Rachael and the team, as mentioned earlier no hard sell only good sound knowledge to match my needs to the right vehicle.
29. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Baylis Group
Thank you for your fantastic feedback! We’re delighted to hear Rachél provided such knowledgeable, patient and thoughtful service, taking the time to understand your needs without any pressure. It’s great to know the whole team made your experience so positive and helped get everything set up before you left. We really appreciate your recommendation and hope you enjoy your new MG EV! Baylis Customer Care
68 plate Grandland X
Great customer service at the Merthyr branch. Jay and the team went above and beyond to ensure my "new to me' car was fit and ready for the road. Everything explained appropriately with no hard sell for extras. Also nice to see a manager (Dave) come from his office and engage with customers. A welcoming environment.
6. september 2026
Svar fra Baylis Group
Thank you for your fantastic feedback! We’re delighted to hear our team went above and beyond to ensure your new car was ready for the road, while providing a relaxed and welcoming experience. We’ll be sure to pass your kind words on to Dave and the team. Enjoy your new car! Baylis Customer Care
First sales man messed me around for 2…
First sales man messed me around for 2 months. But the second sales man Jay he was great top man. Will buy a car from him again
6. september 2026
Svar fra Baylis Group
Thank you for your feedback. We’re sorry to hear your initial experience fell short of expectations and appreciate your patience during this time. We’re really pleased Jay was able to turn things around and provide the level of service we aim for. We’ll be sure to pass your kind words on to him and look forward to welcoming you back in the future. Baylis Customer Care
Great service from Alysha and Jon
Great service from Alysha and Jon. Jon found the car that I bought. Very professional and restored my faith in ‘car sales’
7. september 2026
Svar fra Baylis Group
Thank you for your fantastic feedback! We’re delighted to hear Alysha and Jon provided such professional service and helped find the right car for you. It’s especially lovely to hear that your experience restored your faith in car sales! Baylis Customer Care
Friendly and professional service from…
Friendly and professional service from start to finish with fantastic communication. Highly recommend. We bought our used Qashqai from Baylis at Evesham. I will be a returning customer.
7. september 2026
Svar fra Baylis Group
Thank you for your fantastic feedback! We’re delighted to hear you received such friendly, professional service and great communication from our Evesham team. We hope you enjoy your Qashqai and look forward to welcoming you back in the future! Baylis Customer Care
Jay Leonard and colleague explained…
Jay Leonard and colleague explained everything about the finance agreement. Unfortunately we had to leave the Motobility scheme and needed a replacement car quickly. We liked two vehicles and Jay explained the benefits of both vehicles to help us make our decision. Customer service excellent.
7. september 2026
Svar fra Baylis Group
Thank you for your fantastic feedback! We’re delighted to hear Jay and the team made the process as straightforward as possible, taking the time to explain your options and help you choose the right vehicle for your needs. We really appreciate your kind words and hope you enjoy your new car! Baylis Customer Care
Svar fra Baylis Group
Thank you for your lovely feedback! We’re delighted to hear you found our team helpful and efficient. We really appreciate you taking the time to leave us a review. Baylis Customer Care
Trade in car and buy 2nd hand
Nice showroom, toilets could do with a spruce up.
Staff pleasant. Telephone system annoying, you think you are ringing the showroom directly, but seems other showrooms pick up and you have to get put through or rung back!
Got given the wrong finance agreement, so had to get a recalculation.
29. august 2026
Svar fra Baylis Group
Thank you for taking the time to share your feedback. We’re pleased to hear you found our team pleasant and enjoyed the showroom overall. We’re sorry for the issue with the finance agreement and appreciate your patience while this was recalculated.
We also appreciate your comments regarding our telephone system. All calls initially come through to our Customer Care team, allowing us to manage the volume of calls going directly into our branches and ensure enquiries are directed to the most appropriate team. We’re sorry if this caused any frustration or inconvenience during your experience.
Your feedback regarding the facilities has also been noted and will be shared with the relevant team. Thank you again for your honest feedback. Baylis Customer Care
Quick and easy process from initial…
Quick and easy process from initial phone enquiry, test drive and completing the paperwork/ picking up the car. Nathan was excellent!
3. september 2026
Svar fra Baylis Group
Thank you for your fantastic feedback! We’re delighted to hear Nathan made the whole process quick and easy, from your initial enquiry through to collecting your new car. We hope you enjoy it! Baylis Customer Care
You can have a good look around with nobody bothering you
No pressure very friendly staff a nice buying a car experience
23. august 2026
Svar fra Baylis Group
Thank you for your lovely feedback! We’re delighted to hear you enjoyed a relaxed, pressure-free experience and found our team so friendly. We hope you enjoy your new car! Baylis Customer Care
Murray was very helpful when I asked…
Murray was very helpful when I asked questions, nothing seemed too much trouble. Very satisfied with the service I received.
2. september 2026
Svar fra Baylis Group
Thank you for your lovely feedback! We’re delighted to hear Murray was so helpful and always willing to answer your questions. It’s great to know you were very satisfied with the service you received. Baylis Customer Care
Found the salesman Gary Barney very…
Found the salesman Gary Barney very helpful and informative.Have only had car a week but really enjoying it.
30. august 2026
Svar fra Baylis Group
Thank you for your lovely feedback! We’re delighted to hear Gary was so helpful and informative throughout your experience. It’s great to know you’re already enjoying your new car, and we hope you continue to love it! Baylis Customer Care
General service that I received was…
General service that I received was good. Welcoming staff on arrival and at no point did I feel under any pressure to buy. The car was delivered to my works address which was a huge bonus. The only reason for knocking off a star is down to the quality of the final valet. There were key areas inside the vehicle that clearly hadn't been cleaned down properly. And because I had paid additional for the diamond bright service , I expected better. However the car was delivered and so far I've been very happy with it. I would still use Baylis again in the future as I feel they hold a good range of vehicles at a competitive price.
2. september 2026
Svar fra Baylis Group
Thank you for taking the time to share your detailed feedback, Stephen James. We’re pleased to hear you had a positive experience with our welcoming team, felt under no pressure during your purchase, and appreciated the convenience of having your car delivered to your workplace.
We’re sorry, however, that the quality of the final valet did not meet your expectations, particularly given that you had paid for the Diamondbrite service. We understand why this would be disappointing and will share your comments with the relevant team to help ensure we improve the standard of preparation and service provided.
It’s great to hear you’re happy with the car overall, and we really appreciate your continued confidence in Baylis and your willingness to use us again in the future.
Baylis Customer Care
Svar fra Baylis Group
Thank you for your fantastic feedback! We’re delighted to hear you were so pleased with the customer service, product and price. We really appreciate your kind words and support. Baylis Customer Care
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