Great price. Stated it was in stock but delivery was delayed two days. The good part was they informed me promptly and personally by phone that it would be late, with the option to cancel. I was happy... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Waterproof shower panels. Delivery was a bit pricey but competitively priced panels and bad reviews of the other company made my choice. Through no fault of Bathcentre the package was damaged by the d... Vis mer
Selskapet har svart
Ordered basin towel rail valve combo. Did not arrive on time, basin missing, valves incorrect. Had to chase and chase for a replacement , valves arrived finally. Basin took longer faulty basin ! So... Vis mer
Selskapet har svart
It's always risky buying stuff like this online but the quality of all the products we bought (over £2000 worth) is superb. Also, customer service have been fantastic and quick to respond to any... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
We have been supplying bathrooms to both Retail and Trade throughout the UK since 2005. Based in Chesterfield, Derbyshire, we are a family run business who value service above all else and now have a combined 40 years experience in the Bathroom retail and trade markets. We are able to sell just about anything which could be required to create the perfect bathroom.
Kontaktopplysninger
Unit 21 Storforth Lane Trading Estate, S41 0QQ, chesterfield, Storbritannia
- 01246 550199
- info@bathcenter.co.uk
- bathcenter.co.uk
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great service and quick delivery
Great service and quick delivery. I forgot an item on my order and put in another one and I asked if the 2nd delivery charge be refunded and was delighted when it was. Ameena is exceptional and was so fast to respond to my emails. An item missing on delivery but was soon rectified and sent next day. Great Company and very good and helpful staff would definitely recommend. Thanks Bathcenter.
quick delivery
quick delivery, polite on the phone,driver courteous, all appears to be fine an initial check. Would recommend.
A very good service they really go out…
A very good service they really go out of the way to help. Would definitely recommend. Ameena is exceptional. Would order from them again
Many thanks bathroom centre
Great experience with the Bathcenter
Great experience with the Bathcenter. I was able to request an exact delivery day and everything arrived in good condition. I added extra items to my order at the last minute as I had problems with UK bathrooms. The Bathcenter were able to supply these on time and were incredibly helpful and quick to respond. Exceptional customer service - thank you!
Excellent Customer Service
Unfortunately the first loo seat was broken. I informed Bathcenter and they sent me a replacement which arrived the next day.
Product & customer service 5 *****
Thanks,
Peter
Been using bathcenter for years and…
Been using bathcenter for years and have always received good service and quality products, highly recommended
Appalling
Appalling - ordered in good faith then they cancelled with no solution!
Thanks for nothing :-(
Terrible customer service
Terrible customer service! My £659 Carronite bath came scratched. I can write a story how I've been treated by someone call Martin when I've tried to sort some repair kit to sort scratches on my new bath. Very argumentative, unpleasant person. If I knew I'll be treated like that, I would never buy anything from Bathcenter.
An absolute shower!
An absolute shower!
I bought a bath and side panel, admittedly 11 months past.
However due to Covid complications, I left the equipment "as delivered", until today.
Having set the bath legs to the recommended height (in my bedroom as a dry run), I then unpacked the side panel and noticed a split on the top crease.
I then sent an email to the Bathcenter, with photos that clearly highlighted the bedroom dry run and the plastic packing still on the equipment; the response received was that I had exceeded the 30 day return and quoting the cost of a replacement panel at circa 150 GBP.
Absolutely disgusted with them and would never use them again.

Svar fra Bathcenter
Bought a bath that was the wrong size…
Bought a bath that was the wrong size contacted customer services and Martin at The Bath Center couldn’t have been more helpful, talked me through the range they stock and worked out a bath that would fit and what type of bath that would suit the space, they kept me informed of the new delivery and collection of the mistakenly ordered one, the delivery driver was brilliant and the bath I received was much better quality than my old one and looks great, I can’t recommend them more really great company to deal with.
First class
First time customer with Bathcenter and have found their customer service to be excellent, Ameena at Bathcenter has kept us informed of order and responded quickly to our emails. Delivery of items is also prompt, highly recommend.
Excellent
Excellent, ordered a wetroom and it was delivered 9.30 the day after, just what I wanted as well.
Worst experience ever
Worst experience ever,
I odered a bathtub online. At the scheduled delivery date the delivery driver called and asked if I could come and meet him to pick up the bathtub with my own car, I declined and the delivery date was rescheduled for the following week. The following week the wrong bathtub was delivered the evening before the agreed delivery date. After complaining and chasing bathcenter to replace the bathtub the correct bathtub was delivered a few days later, missing the protective film and the delivery driver handed me the bathtub legs in a package falling to bits. Never ever I would use this company again.

Svar fra Bathcenter
Excellent service
Wasn’t sure about ordering big items online but the bathcenter was excellent easy to order, I was updated frequently about my order and delivery came on time. Haven’t fitted units yet but checked items and all seems fine would recommend
Excellent service
Excellent service. All questions resolved and rapid delivery of items
Really happy with my new bathroom 🛁…
Really happy with my new bathroom 🛁 would highly recommend, very helpful and friendly staff 🙂
Items arrived on time and as described
Items arrived on time and as described. Would definitely recommend
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