Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

Great price. Stated it was in stock but delivery was delayed two days. The good part was they informed me promptly and personally by phone that it would be late, with the option to cancel. I was happy... Vis mer

Vurdert til 5 av 5 stjerner

Waterproof shower panels. Delivery was a bit pricey but competitively priced panels and bad reviews of the other company made my choice. Through no fault of Bathcentre the package was damaged by the d... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Ordered basin towel rail valve combo. Did not arrive on time, basin missing, valves incorrect. Had to chase and chase for a replacement , valves arrived finally. Basin took longer faulty basin ! So... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

It's always risky buying stuff like this online but the quality of all the products we bought (over £2000 worth) is superb. Also, customer service have been fantastic and quick to respond to any... Vis mer

Informasjon om virksomheten

  1. Baderomsoppussing

Skrevet av virksomheten

We have been supplying bathrooms to both Retail and Trade throughout the UK since 2005. Based in Chesterfield, Derbyshire, we are a family run business who value service above all else and now have a combined 40 years experience in the Bathroom retail and trade markets. We are able to sell just about anything which could be required to create the perfect bathroom.


Kontaktopplysninger

4,0

Bra

TrustScore 4 av 5

140 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great service and quick delivery

Great service and quick delivery. I forgot an item on my order and put in another one and I asked if the 2nd delivery charge be refunded and was delighted when it was. Ameena is exceptional and was so fast to respond to my emails. An item missing on delivery but was soon rectified and sent next day. Great Company and very good and helpful staff would definitely recommend. Thanks Bathcenter.

13. august 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great experience with the Bathcenter

Great experience with the Bathcenter. I was able to request an exact delivery day and everything arrived in good condition. I added extra items to my order at the last minute as I had problems with UK bathrooms. The Bathcenter were able to supply these on time and were incredibly helpful and quick to respond. Exceptional customer service - thank you!

26. juli 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent Customer Service

Unfortunately the first loo seat was broken. I informed Bathcenter and they sent me a replacement which arrived the next day.
Product & customer service 5 *****
Thanks,
Peter

16. juli 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Appalling

Appalling - ordered in good faith then they cancelled with no solution!
Thanks for nothing :-(

12. juli 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Terrible customer service

Terrible customer service! My £659 Carronite bath came scratched. I can write a story how I've been treated by someone call Martin when I've tried to sort some repair kit to sort scratches on my new bath. Very argumentative, unpleasant person. If I knew I'll be treated like that, I would never buy anything from Bathcenter.

9. juli 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

An absolute shower!

An absolute shower!
I bought a bath and side panel, admittedly 11 months past.
However due to Covid complications, I left the equipment "as delivered", until today.
Having set the bath legs to the recommended height (in my bedroom as a dry run), I then unpacked the side panel and noticed a split on the top crease.

I then sent an email to the Bathcenter, with photos that clearly highlighted the bedroom dry run and the plastic packing still on the equipment; the response received was that I had exceeded the 30 day return and quoting the cost of a replacement panel at circa 150 GBP.

Absolutely disgusted with them and would never use them again.

30. april 2021
Anmeldelse skrevet uten oppfordring
Logoen til Bathcenter

Svar fra Bathcenter

I am truly sorry about this and completely appreciate your frustration, unfortunately almost a year is just to long to report a damaged item. We are however going to look into how we can improve in the future and will be changing from the industry standard 30 day returns to 60 days, this should give anyone ample time to check there items and get free of charge replacements.

Vurdert til 5 av 5 stjerner

Bought a bath that was the wrong size…

Bought a bath that was the wrong size contacted customer services and Martin at The Bath Center couldn’t have been more helpful, talked me through the range they stock and worked out a bath that would fit and what type of bath that would suit the space, they kept me informed of the new delivery and collection of the mistakenly ordered one, the delivery driver was brilliant and the bath I received was much better quality than my old one and looks great, I can’t recommend them more really great company to deal with.

16. januar 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

First class

First time customer with Bathcenter and have found their customer service to be excellent, Ameena at Bathcenter has kept us informed of order and responded quickly to our emails. Delivery of items is also prompt, highly recommend.

12. oktober 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent

Excellent, ordered a wetroom and it was delivered 9.30 the day after, just what I wanted as well.

23. august 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Worst experience ever

Worst experience ever,
I odered a bathtub online. At the scheduled delivery date the delivery driver called and asked if I could come and meet him to pick up the bathtub with my own car, I declined and the delivery date was rescheduled for the following week. The following week the wrong bathtub was delivered the evening before the agreed delivery date. After complaining and chasing bathcenter to replace the bathtub the correct bathtub was delivered a few days later, missing the protective film and the delivery driver handed me the bathtub legs in a package falling to bits. Never ever I would use this company again.

21. august 2020
Anmeldelse skrevet uten oppfordring
Logoen til Bathcenter

Svar fra Bathcenter

Im sorry you have had such a bad experience, it appears our delivery company has under performed on this occasion, i will take it up with immediately, apologies again.

Vurdert til 5 av 5 stjerner

Excellent service

Wasn’t sure about ordering big items online but the bathcenter was excellent easy to order, I was updated frequently about my order and delivery came on time. Haven’t fitted units yet but checked items and all seems fine would recommend

10. mai 2019
Anmeldelse skrevet uten oppfordring

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