Sklep z jednym z najlepszym wyborem butów jak i rozmiarów. Już któryś raz korzystam z ich usług i nigdy nie przydarzyło mi się nic nieprzyjemnego. Dodatkowo są bardzo "fair" jeśli chodzi o zwroty i... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Witam , jestem stałym klientem sklepu jednak ostatnio się na Was zawiodłam , reklamacja R/28/06/ 466026 nie uznana , odwołałam się i czekam na odpowiedź drugi miesiąc , ponadto napisałam e- mail i tak... Vis mer
Selskapet har svart
Fiz a encomenda mas não tenho o tracking da DHL . Falta de comunicação entre a loja e o cliente . Como posso seguir a minha encomenda ? Número 534492k ATUALIZAÇÃO: já me enviaram o email da DHL e já... Vis mer
Selskapet har svart
Jeśli się wachasz czy kupować na tej stronie to naprawdę warto. Ceny są bardzo niskie i na początku myślałem że to fejk ale nie. Buty przyszły i na pewno nie są to fejki poniewaz umiem odróżnić podró... Vis mer
Selskapet har svart
3,4
Middels
3k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
FALTA TOTAL DE INFORMACION y sin respuestas
Hola,
hice mi pedido hace una semana y no me han dado ningun codigo de seguimiento ni ninguna informacion sobre el estado de mi pedido. El numero es 500350B.
Aparte de ello, supuestamente me tendria que haber llegado en 48h y sigo sin respuestas. Espero recibir respuestas lo antes posible y que me llegue para antes del sabado, es urgente.
28. februar 2023
Anmeldelse skrevet uten oppfordring
Svar fra Basketzone
Hello, your have placed your order on 01.03.2023, it was shipped on 02.03.2023.
48 hours is not the delivery time, it is the time we need to prepare your order for shipment. We've sent your order on the next day so there was no delay. Delivery to Spain takes about 5 working days after the dispatch (excluding weekends). Your package is in transit right now.
You can track your package here: https://www.logistics.dhl/pl-en/home/tracking.html
Tracking number: JJD000030153304000000393223
You should already received automatic notification generated by our system about shipment.
*******************************************
Please send all questions to shop@basketzone.net or by phone: +48 728 907 920 (Helpline opening hours: 10 a.m. - 3 p.m. GMT + 2).
Your stars affects our rating and has nothing to do with the opinion!!!!!!!!
hello
hello i just ordered the nike crew quick black nba socks but it didn’t ask for my credit card number , also the email i got said “purchase in the store, order no”
my order number is 500555
3. mars 2023
Anmeldelse skrevet uten oppfordring
Svar fra Basketzone
Hello, as we can see there is a payment attempt on ecard system but it was declined. Please, contact us to our e-mail (shop@basketzone.net) so we could generate and send you new link for payment.
*******************************************
Please send all questions to shop@basketzone.net or by phone: +48 728 907 920 (Helpline opening hours: 10 a.m. - 3 p.m. GMT + 2).
Your stars affects our rating and has nothing to do with the opinion!!!!!!!!
Positief!
Ondanks de ietwat negatieve referenties toch de gok gewaagd om te bestellen en... meer dan tevreden. Goed op de hoogte gehouden van de bestelling, de betaling en de verzending en binnen een week de schoenen in huis.
3. mars 2023
Anmeldelse skrevet uten oppfordring
Svar fra Basketzone
Hello, Thank you very much for such a nice words! 🙂
Hice el pedido el lunes y aun no he…
Hice el pedido el lunes y aun no he recibido ningun código para seguir el envío. Solo he recibido la factura del pedido. Mi número de pedido es 500095B
3. mars 2023
Anmeldelse skrevet uten oppfordring
Svar fra Basketzone
Hello, your order has been shipped on 28.02.2023, it will be delivered probably today.
You can track your package here: https://www.logistics.dhl/pl-en/home/tracking.html
Tracking number: JJD000030153304000000392520
You should already received automatic notification generated by our system about shipment.
*******************************************
Please send all questions to shop@basketzone.net or by phone: +48 728 907 920 (Helpline opening hours: 10 a.m. - 3 p.m. GMT + 2).
Your stars affects our rating and has nothing to do with the opinion!!!!!!!!
Nessuna comunicazione
Scarpe di ottima qualità. Arrivate in pochissimi giorni. Peccato per l’assenza di comunicazione iniziale rispetto alla spedizione del pacco.
Ricomprerò su questo sito.
28. februar 2023
Anmeldelse skrevet uten oppfordring
Svar fra Basketzone
Hello, your order has been shipped on 27.02.2023.
You can track your package here: https://www.logistics.dhl/pl-en/home/tracking.html
Tracking number: JJD000030153304000000391978
You should already received automatic notification generated by our system about shipment.
*******************************************
Please send all questions to shop@basketzone.net or by phone: +48 728 907 920 (Helpline opening hours: 10 a.m. - 3 p.m. GMT + 2).
Your stars affects our rating and has nothing to do with the opinion!!!!!!!!
Después de una semana de realizar mi…
Después de una semana de realizar mi pedido Numero 499059B sigo sin tener respuesta del código de seguimiento.
19. februar 2023
Anmeldelse skrevet uten oppfordring
Svar fra Basketzone
Hello, you have placed you order on 15.02.23 we've sent it on 16.02.2023. You should already received automatic notification generated by our system about shipment.
You can track your package here: https://www.logistics.dhl/pl-en/home/tracking.html
Tracking number: JJD000030153304000000389745
Delivery to Spain by DHL takes usually 5 working days after dispatch.
*******************************************
Please send all questions to shop@basketzone.net or by phone: +48 728 907 920 (Helpline opening hours: 10 a.m. - 3 p.m. GMT + 2).
Your stars affects our rating and has nothing to do with the opinion!!!!!!!!
Sent the shoes and return money back as expected
They sent the shoes as expected. I had to return them because they did not fit me and it was fast and they give me the money back really soon.
Communication by mail fast, simple and direct
30. januar 2023
Anmeldelse skrevet uten oppfordring
Svar fra Basketzone
Hello, Thank you very much for such a nice words! 🙂
Keine Antwort auf Email
Hallo,
ich habe meinen Bruder Schuhe gekauft aber möchte die zurücksenden. Auf meine Emails werden nicht geantwortet und ich weiß nicht wie ich weiter machen soll.
Bestellnummer: 496905B
2. februar 2023
Anmeldelse skrevet uten oppfordring
Svar fra Basketzone
Hello, we've checked our mailbox but we don't see any message from you.
You can return product in 30 days from the day of receiving the package,
returning address:
Basketzone
Nowogrodzka 2c,
92-221 Lodz
Poland
RETURN - please, put that inscription on the package (not on the box) so we can identify it.
Please find attached Customer Return Form- https://basketzone.net/upload/files/basket%20formularze%202020/CUSTOMER%20RETURN%20FORM.pdf
In should be filled in and sent together with returning product.
Returning product can not wear any signs of use. Please pack the box to not get damaged during transportation. Please do not put the tape on original box.
The payment will be refunded to the same account, which was used during original transaction. Money are transferred not longer than 14 days after receiving return.
Cuando me llegara.el.pedido
Buenas acabo de hacer un pedido con el número de orden 497767B desde España y me gustaría saber cuándo me llegarán. Muchas gracias
1. februar 2023
Anmeldelse skrevet uten oppfordring
Svar fra Basketzone
Hello, we've sent your order on 02.02.2023.
https://www.logistics.dhl/pl-en/home/tracking.html
Tracking number: JJD000030153304000000386422
Delivery to Spain by DHL takes usually 5 working days after dispatch.
*******************************************
Please send all questions to shop@basketzone.net or by phone: +48 728 907 920 (Helpline opening hours: 10 a.m. - 3 p.m. GMT + 2).
Your stars affects our rating and has nothing to do with the opinion!!!!!!!!
Frage zur meiner Bestellung
Guten Tag, ich habe am Donnerstag die Ware per Überweisung bezahlt.
Es ist keine Bestätigung Email eingegangen das die Ware bezahlt oder Versand ist. Bestell nr.496181
22. januar 2023
Anmeldelse skrevet uten oppfordring
Svar fra Basketzone
Hello, We received Your payment. We are proceeding orders during 48 hr after receiving payment. We will let You know about dispatch. You will receive automatic email generated by our system with tracking number.
Online payment not working
Hi!
Order 496479B, I cannot pay with Raiffeisen Master card online, get an error message every time, even I approve the transaction in my bank app. What happens?
Update: i have tried another cards, visa or master, same issue, i can send a print screen with the error
21. januar 2023
Anmeldelse skrevet uten oppfordring
Svar fra Basketzone
Hello, as we can see the problem has been solved. We received payment from you and we are proceeding your new order. We will inform you after the dispatch.
ciao
ciao, ho acquistato un paio di scarpe il 23/11/2022 e ad oggi dopo neanche due mesi di utilizzo sì sono rotte. È “esplosa” la bolla d’aria sotto formando una bolla nella soletta.
Posso essere rimborsata in qualche modo?
22. november 2022
Anmeldelse skrevet uten oppfordring
Svar fra Basketzone
Hello, you can complain about shoes within 2 years from the date of purchase. please contact us at our e-mail address shop@basketzone.net with your order number, we will give you instructions what to do to make a complaint.
*****************************************
Please send all questions to shop@basketzone.net or by phone: +48 728 907 920 (Helpline opening hours: 10 a.m. - 3 p.m. GMT + 2).
Your stars affects our rating and has nothing to do with the opinion!!!!!!!!
Hi iv ordered my goods paid £173…
Hi iv ordered my goods paid £173 including £33 postage for 3 things now there requesting £71 can you cancel my order this isn’t acceptable
19. januar 2023
Anmeldelse skrevet uten oppfordring
Svar fra Basketzone
Hello, unfortunately it is possible since UK is no longer part of European Union. UK custom office may charge additionally customs fees, for which we have no influence and for which we are not responsible.
We are informing you in our Terms & Conditions that we are not responsible for custom duties. Also, while placing your order you had to agree that you were informed about the possibility of charging a customs fee.
Impeccable !
Quelques doutes en voyant la note globale, mais en lisant les commentaires, j'ai décidé de toute de même commander. Tout s'est passé parfaitement. De nombreux emails pour informer de chaque étape, et finalement, une réception super rapide. La paire et la boite étaient nickel. Je recommande
27. desember 2022
Anmeldelse skrevet uten oppfordring
Svar fra Basketzone
Hello, Thank you very much for such a nice words! 🙂
besoin d’aide
besoin d’aide
bonjour , j ai commandé une paire de lebron 16, j ai payé via CB , mais je n ai pas recu de mail de confirmation de la part de basketzone...j ai part contre recu un mail de rappel de paiement, sauf que quand je clique sur le lien on me dis que la transaction existe dans le système. Que faire ??
Le numéro de la commande est :495180B
14. januar 2023
Anmeldelse skrevet uten oppfordring
Svar fra Basketzone
Hello, You have made an order, but has not been paid yet. Please make a new order and try to pay once again. I have already cancelled Your order.
*****************************************
Please send all questions to shop@basketzone.net or by phone: +48 728 907 920 (Helpline opening hours: 10 a.m. - 3 p.m. GMT + 2).
Your stars affects our rating and has nothing to do with the opinion!!!!!!!!
Bonsoir je vous écris car j’ai…
Bonsoir je vous écris car j’ai commander des baskets chez basketzone je l’ai ai déjà payé 150€ et je reçois un mail disant que je dois payer,je ne comprends pas ma commande est le 495517b
12. januar 2023
Anmeldelse skrevet uten oppfordring
Svar fra Basketzone
Hello, you have placed your order on 2023-01-11 23:48:49, we've sent it on the next day 2023-01-12 12:19:29 .
Your tracking is: 13459300332995
https://tracktrace.dpd.com.pl/EN/findParcel
*****************************************
Please send all questions to shop@basketzone.net or by phone: +48 728 907 920 (Helpline opening hours: 10 a.m. - 3 p.m. GMT + 2).
Your stars affects our rating and has nothing to do with the opinion!!!!!!!!
Fecha entrega
Hola. Acabo de hacer una compra. Este es el num seguimiento 495588B
Me gustaría saber cuando las recibiré en España más o menos. Gracias.
11. januar 2023
Anmeldelse skrevet uten oppfordring
Svar fra Basketzone
Hello, we are currently processing your order. It should be shipped today. After the dispatch you will get an e-mail with the tracking number. Delivery to Spain usually takes about 5 working days after dispatch.
*****************************************
Please send all questions to shop@basketzone.net or by phone: +48 728 907 920 (Helpline opening hours: 10 a.m. - 3 p.m. GMT + 2).
Your stars affects our rating and has nothing to do with the opinion!!!!!!!!
Bestellnummer tracking link benötigt
Bestellnummer : 495449B
Ich benötige auch den Tracking link
Gezahlt und bestellt wurde 11.01.23
10. januar 2023
Anmeldelse skrevet uten oppfordring
Svar fra Basketzone
Hello, we are currently processing your order. It will be shipped today. After the dispatch you will get an e-mail with the tracking number.
*****************************************
Please send all questions to shop@basketzone.net or by phone: +48 728 907 920 (Helpline opening hours: 10 a.m. - 3 p.m. GMT + 2).
Your stars affects our rating and has nothing to do with the opinion!!!!!!!!
Hej Beställde ett par NIKE AIR JORDAN 1…
Hej Beställde ett par NIKE AIR JORDAN 1 RETRO MID SE COURT PURPLE EUR 43 men har inte fått något Mail om leverans, så jag undra hur lång tid det tar att få hem dom?
8. januar 2023
Anmeldelse skrevet uten oppfordring
Svar fra Basketzone
Hello, we've sent your order on 09.01.2023.
https://www.logistics.dhl/pl-en/home/tracking.html
Tracking number: JJD000030153304000000378793
Delivery to Sweden by DHL takes usually 3-4 working days after dispatch.
We have sent You tracking number via email after dispatch.
*******************************************
Please send all questions to shop@basketzone.net or by phone: +48 728 907 920 (Helpline opening hours: 10 a.m. - 3 p.m. GMT + 2).
Your stars affects our rating and has nothing to do with the opinion!!!!!!!!
die Sterne sind egal ich will nur…
die Sterne sind egal ich will nur wissen ob die schuhe da echt sind ?
5. januar 2023
Anmeldelse skrevet uten oppfordring
Svar fra Basketzone
Hello, we would like to inform You that all the products in the store Basketzone.net are original. Our supplier is NIKE EUROPE. There is a possibility to verify our store, by contacting the Nike Poland. Perhaps You will be given information about the authenticity of the products in our store. We invite you to visit our website to convince You of the quality of products.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.