I’m cannot praise or thank them enough! On a Bank Holiday when everyone including themselves where closed, they opened especially for me to buy a machine. Their advice was perfect, customer service ex... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The young man and woman who served me were on their day off. I stopped by on my way home, forgetting it was a bank holiday. They had given up their time for another customer to collect a machine and w... Vis mer
A lovely array of fat quarter fabrics in the Liberty Mystery Box, a good mix of warm and cool colours. It didn't disappoint. Highly recommended.
Calum welcomed a bus load of ladies into the shop. We were fed and watered, tea made specially for me. Hannah was delightful and retired parents shone brightly Amazing selection of things!!! Than... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Barnyarns is the largest sewing machine thread specialist in the UK, proudly supplying major brands including Aurifil, Superior, Madeira, Isacord, DMC, Gutermann, and many more! Alongside our extensive thread range, we are also a leading supplier of haberdashery, notions, and accessories for machine and hand embroiderers, quilters, and crafters nationwide. We’re committed to offering top-quality products at competitive prices to support your creative projects.
Kontaktopplysninger
HG4 5NB, Melmerby, Storbritannia
- barnyarns.co.uk
Great service and support
Ordered a lot of Madera threads as a surprise for my wife. Called initially to confirm suitability for her machine and ordered. DPD next day delivery was cancelled but one telephone call to Ellie sorted the problem quickly, efficiently and I am sure she had a smile as well. It is so good to deal with a company with such great customer support. Most companies run support as a necessary evil but Ellie was superb. Keep up this great service, it is much appreciated.
20. august 2021
Anmeldelse skrevet uten oppfordring
Great choice of products
Great choice of products, great delivery, great company!
25. mai 2021
Anmeldelse skrevet uten oppfordring
Excellent!!!
This is the first time I have used Barnyarns, and I was really impressed by the helpfulness and efficient service I received...great products and prompt delivery too!!!
I highly recommend this company and will definitely be using them again.
Thank you!
23. mai 2021
Anmeldelse skrevet uten oppfordring
Great experience
Great experience, dealt with Ellie very helpful| and dealt with my problem very quickly x
23. mai 2021
Anmeldelse skrevet uten oppfordring
Compliment well deserved...Great company and great service…
Great company and great service especially the aftercare as some companies I’ve used are just interested in the sale. Will definitely use these again know it sounds corny but I will be telling my friends
22. mai 2021
Anmeldelse skrevet uten oppfordring
Purchased for the first time recently…
Purchased for the first time recently and have to say how impressed I was with the whole service from start to finish. Quality goods and the transaction was super easy with great communication throughout. Highly recommend.
22. mai 2021
Anmeldelse skrevet uten oppfordring
Super fast delivery and brill customer…
Super fast delivery and brill customer service
21. mai 2021
Anmeldelse skrevet uten oppfordring
I had misspelt my post code and the…
I had misspelt my post code and the lovely lady on customer service raced to the warehouse to make sure my own personal error was amended! I received my items in quick time with no problems! 5 stars from me and a big thankyou to the barnyarns customer service team!:)
21. mai 2021
Anmeldelse skrevet uten oppfordring
Great overall service
Always quick to respond to any queries I have, everything I’ve ordered in the past has been top quality and has arrived quickly. Great overall service.
21. mai 2021
Anmeldelse skrevet uten oppfordring
I ordered from them on eBay at the…
I ordered from them on eBay at the start of December. The tracking number was untraceable in the Royal Mail website and supposedly the package arrived 1 month after the despatch however not at my address as I received nothing. Neither eBay nor PayPal refunded me for the purchase I never received. Awful customer service. Be warned as they never responded to my emails on eBay asking where the item is. Unluckily for me eBay took their side despite many similar reviews of customers not receiving their package.
18. februar 2021
Anmeldelse skrevet uten oppfordring
Svar fra Barnyarns
Good Morning Doris, We are so sorry to hear about your experience with us on eBay. A tracking number with Royal Mail is automatically generated on dispatch of your parcel. On a standard delivery service - the parcel is only scanned once it leaves our building & arrives with you, hence why you are unable to access 'tracking' during its transit. Please get in touch with us via support@barnyarns.co.uk and we can look into this for you straight away.
Recent poor service
I have used Barnyarns over the years without problems. It is disappointing that recently they have ignored emails and contacts over a poor quality item they supplied. I won’t be using them again
4. februar 2021
Anmeldelse skrevet uten oppfordring
Svar fra Barnyarns
Good Morning Liz, I am so sorry to hear about your recent experience with Barnyarns. Please can you get in touch with us via support@barnyarns.co.uk so we can look into this further, and make sure we make this right? Thanks
Steer clear of Barnyarns- nothing arrived
I ordered from them on eBay - no tracking- nothing arrived- ignore emails- pathetic excuses like'its been left with a neighbour, returned to the post office, left in a safe place or just LOST in the post.
Rude uncommunicative and I would suggest never even posted. Had a refund
3. oktober 2020
Anmeldelse skrevet uten oppfordring
Svar fra Barnyarns
Good Morning Tessie, I am so sorry to hear about your recent experience with Barnyarns on eBay. A tracking number with Royal Mail is automatically generated on dispatch of your parcel. On a standard delivery service - the parcel is only scanned once it leaves our building & arrives with you, hence why you are unable to access 'tracking' during its transit.
Great support and advice
Despite the covid19 lockdown their support have been great and they even helped shipping before the due date to arrive for a birthday, really helpful support and great in giving advice
10. mai 2020
Anmeldelse skrevet uten oppfordring
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