I got very fast replay on my order and importent information many thanks to Olivia at Baofeng Support Team
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
My initial order was placed and processe3d quickly and with ease. Product was received in a timely manner, with the exception of being minus 1 radio. I contacted customer service by email and was prom... Vis mer
The customer service team is amazing. Quick to assist with any issues and find mutually agreed upon solutions. I don't like the return policy so much, where you get a percentage back depending on how... Vis mer
I just purchased my first GMRS radios, Baofeng UV-5G Plus. I was having problems connecting them to my laptop and was convinced that something was defective and was ready to send them back. But I cont... Vis mer
Har svart på 50 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Satisfied
Satisfied! Great service! Your Little Handhelds saved a lot of lives in the NC Mountains after Hurricane Helene recently. I was directly Involved in handling radio traffic into and out of the area. This radio that I just ordered is to replace the UV 21 that I gave away to someone in the affected area. We have given aprox. 20 UV5R's to people in the mtns so far. And our private Testing group are starting to give away a new pre programmed HT to each new licensee when they pass their test. Thank you so much!
I had a software question and e-mailed…
I had a software question and e-mailed Baofeng customer support. To be honest, I didn't really expect a reply compared to other companies I have e-mailed for assistance in the past. Much to my surprise this was the best customer service experience i've ever received. Olivia from the support team got back to me right away and made some suggestions. Not only did she give me great advice. She also e-mailed me back asking if everything was OK. I would highly suggest purchasing any communication equipment from this company as you know, they'll be there to support the product, which is something you rarely see these days . Stephen McGrath ars AA1HF
Wow customer experience.
Wow. From pre-sales help, to fast product delivery, and great support assistance; in short I'm very happy to give them my business. Another happy customer.
Frank
Excellent customer service at every level
I dealt with several customer service agents from the sellers group and from the manufacturer and every step of the way every single one of them made sure to take care of all of my concerns as quickly and efficiently as possible.
Easy order
Olivia was a pleasure to work with. She answered all questions and was very knowledgeable and helpful. 2 shipments a bit apart was awkward , but that’s cool.As far as the radio, I’ll be able to take anywhere and if it breaks, Olivia had me covered.
Olivia has given me excellent, and outstanding email service and tech support.
Olivia has given me excellent, and outstanding email service. If I could give her ten stars I would.
Great support
Great support, fast and full resolution, thanks, Olivia!
Olivia from support is great!
Olivia from support answered all my questions. Helped with not properly working radio. It was a pleasure to communicate with her.
Customer service is great.
cared to re-reply to be sure
cared to re-reply to be sure
Grear Experience
More than happy to assist even for cases that were beyong their control such as the transportation.
Olivia
Olivia, of the Support Team, reached out to me three times to ensure I was registered and would be able to contact them if needed.
Great Customer Service
Olivia is a great customer rep.Promptly helped me get a replacement when the original radio did not work.
Fantastic customer service
Fantastic customer service, kept me in the loop with my order. Will be ordering again.
Five-star customer service
Five-star customer service. Baofeng is a brand you can trust and the customer service people ( Olivia ) are top-notch and keep you informed should you require their assistance. I recommend Baofeng for quality and customer care. I own 5 Baofeng units.
Amazing service
Amazing service! Very friendly with getting me a replacement and very clear on what to do, also incredibly awesome!
8680171532641637
8680171532641637
BONJOUR VOICI MON NO DE SUIVI ,
JE N’ EST PAS DE NOUVELLE ET PAS CAPABLE DE ENTRER LE NO POUR SAVOIR OU EST RENDU MA COMMANDE
Excellent Radio
Good products, and excellent customer care
Dette er Trustpilot
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