Baofengradio Anmeldelser 441

I have used Baofeng customer service twice. Both times they responded within a day, and resolved my issues to my complete satisfaction. Thank you customer service at Baofeng!

Great products, excellent quality, and amazing support! I have worked in the electronics industry for over 40 years. I have worked with numerous companies throughout the world. Baofeng support is the best I have ever encountered! I highly recommend Baofeng and their products to others.

I purchased a set of uv 5gs and a set of uv 5g pluses. The pluses were easy enough to program, but the normal 5gs didn't seem to have any specific software so I downloaded a few things that looked possible. None worked, so I reached out to baofeng's customer service for a solution. Turns out they use the "plus" software, but the cs team was extremely thorough, providing multiple links and checking back multiple times to ensure I got everything working. Shocking level of support for a $30 radio.

Super service, very quick answer, problem solving very efficient. I can only recommend

Had a question regarding the power on password for a UV-5RM, did a quick search for technical support and ended up on the official Baofeng website. I submitted a technical support message and within a couple of hours, (literally went to sleep and woke up in the morning) and I had a response to my email with two possible solutions for my issue. Immediately I tried the first option and I was in, the radio was unlocked. Overall it was a great experience, with helpful and expedited technical advice that actually works.

Specific instructions to help were available.

Baofeng Service Team is second to none! They solved my issue with information that I needed to use my device and in a very timely manner. I'm very satisfied with their service. I'll be purchasing Baofeng for any future radio needs

Very quick and helpful when answering questions.

I had an issue with a programming cable. They responded with the information I needed to fix the issue. It was a driver issue. They directed me to it and the cable I thought was junk suddenly worked perfectly! Very helpful company.

I could not find the part that i wanted. I reached out to your company. Olivia got back to me right away, i now have that part. I am very happy, thanks Dave.

The reply was fast and forwarded me to solution for the problem with my radio device.

Olivia did a great job working with me to find and fix the problem I had.
Once the problem found Olivia promptly made efforts to correct the problem.

Prompt, courteous, friendly

Great job!

Baofeng SOS from South Africa.
My experience was wonderful. We were gifted Baofeng radios, but they did not work. I sent out an "SOS" on this site and within a short time I received not only a response, but the guidance given resolved the issue first time round. It was painless, easy and even from South Africa, I received great service and support. Thank you.

I’m new to 2 way radios and Baofeng was my introduction to GMRS. The products are exceptional, only surpassed by their customer service, specifically Olivia. She recognized my novice knowledge and tailored her responses and explanation to my level. She even provided detail of competitors products and their specific benefits. She is without a doubt the Best customer service rep I’ve ever encountered.
The products and customer service experience has made me a lifelong Baofeng customer.

The company took Immediate action to solve my problem

Very friendly and helpful service with great English :-)
I was really helped and appreciate the way it was done.

Ordered a replacement for a non-functional radio. The support was very friendly and fast. Got a replacement after only a few days without headache.

My experience with Baofeng customer support was excellent. I had some initial difficulty in setting up my laptop with the Baofeng programming cord and using CHIRP. I exchanged several helpful emails with customer services. After following their advice and using the recommended updated drivers, everything works great . Thank you, Olivia !