Great service! I made an error on my order then emailed asking for changes - Dave replied very promptly saying the changes had been made and thanking me for my order! I paid for a Saturday morning... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Ordered a balloon which arrived on time but very deflated. Contacted the company and they said they could send another one out. To be honest they should send another one and give me my money back. The... Vis mer
I've ordered from here a few times now and every order has arrived on time, exactly as ordered. I recently tried and loved the 'AI Balloon Genie' which I used to create a dinosaur design with my son's... Vis mer
It was really easy to choose and order the balloons and I liked that you can choose a delivery date. There were so many great options available and I was able to find exactly what I was looking... Vis mer
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Very poor service
Very disappointing experience with Balloon Monkey.
Balloon ordered for my granddaughter’s 13th birthday didn’t arrive. Had paid for specific day delivery. Balloon didn’t arrive at all!
Response to complaint was also disappointing. Balloon Monkey placed blame with DPD delivery and offered no further action or refund.
I will NEVER use them again.
Amazing customer service
Amazing customer service, lovely balloons, quick delivery and customer service changed my delivery date at very short notice with no fuss, no extra charge, they saved the day.
Long lasting balloons
My husband bought me balloons last January and it’s still with us for my birthday this year ! Amazing service and Quality would definitely be buying from them again .
Very poor communication and balloons never arrived …
I have changed my review to 4 star from my original 2 star. I feel that balloon monkey handled my complaint very well and even refunded my money. I think unfortunately this was more a complaint with DPD and their lack of communication hence my original complaint below.
The balloons were excellent quality when they arrived however I think a little pricey hence 4 stars
Very poor communication and balloons never arrived. Ordered several bespoke balloons for a 60th birthday and I understand that weather can sometimes play havoc with deliveries. But there was no communication regarding this. I then contacted them and they assured me they would get the balloons delivered in time for the party. No communication and no balloons. If this was weather related then let me know so that I at least have time to get more balloons elsewhere. I’m absolutely gutted not to have got them.

Svar fra Balloon Monkey
I have used Balloon Monkeys a few times…
I have used Balloon Monkeys a few times for their first class service and quality Balloons.
Yesterday the delivery person messed up the delivery.
I contacted Balloon monkey by email and Chloe was outstanding and sorted it out in time for my mums birthday.
Chloe thank you and you are an asset to Balloon Monkey.
I am not sure if DPD is the best delivery company, but I recommend Balloon monkey.
Thank you,
Sharon
I am very impressed with this company
I am very impressed with this company. The website lets you design your own balloon and helps you through the process. The service was exemplary, delivery was very prompt and the quality of the balloon and packaging is fantastic. I would definitely recommend using them .
Huge variety of balloons to choose…
Huge variety of balloons to choose from. Easy to order online. Delivered on chosen date. Kept informed throughout. Arrived on time and will definitely be ordering again
dreadful
dreadful. meant to deliver today to sutton goals for my sons birthday. for some reason they 'attempted' but not successful - NO reason why it shouldnt have been. my son is now left without the balloons for his birthday. terrible service. will not be using again and would urge anyone reading this NOT to use this company.
Disappointing
Balloon did not arrive on requested day. I have been promised a refund on delivery charge. The balloon deflated after five days, I would expect better quality for the money I paid.
Birthday balloons delivered to Uni
I ordered some helium number balloons for my daughters birthday, its her first away from home at Uni. Was a little unsure if they would be delivered ok because she is in Uni halls - BUT, it was absolutely brilliant, they arrived on time, delivered to the halls in a huge box and brought her great joy!! One very happy parent, defo recommend this balloon company.
Thank you guys for your amazing…
Thank you guys for your amazing service. Loved 🥰 the balloon 🎈… A little pricey
Fantastic - Long time customer
Fantastic quality, always delivered on time, great selection and hold their shape well. I’ve been ordering from Balloon Monkey for years and they’ve always been reliable.
Ordered balloons with specific delivery…
Ordered balloons with specific delivery date for a special event. Did not arrive- DPD stated there was a delay- at time of writing I'm contacting both BM and DPD to resolve but regardless of refund/outcome I'm extremely disappointed the balloons weren't there for the event. I think if you're wanting balloons guaranteed for a time/date your should buy local and get a delivery that way. Balloons looked great but BM failed to deliver.
A big dissappiontment!
I ordered a balloon for a birthday gift .
It arrived on the Friday as requested, but upon opening it, it was already bent in half by Saturday it was almost completely flat.
Such a waste of time , money and a big dissapiontment.
Always great, and now even better with custom designs
I've ordered from here a few times now and every order has arrived on time, exactly as ordered. I recently tried and loved the 'AI Balloon Genie' which I used to create a dinosaur design with my son's name and age on, in his favourite colours. We combined this with the t-rex balloon and a couple more plain ones and he was so excited to see them on his birthdaymorning. The confetti and sweets in the box are always a nice touch too.
DO NOT USE THIS COMPANY
Balloons ordered for my birthday TWO days before. Balloons were NOT delivered. Contacted Balloon Monkey who refused to provide documentation of delivery (because they weren't delivered). The idiots then sent a message saying they'd be delivered on 14/7 having confirmed they were delivered on 11/7. They have since REFUSED to communicate and issue a REFUND. DISGUSTING WAY TO RUN A BUSINESS
Excellent service
Excellent service, exactly how described, next day delivery was at 8.30am. 👍
Twins birthday balloons
Ordered Balloons for my Twins birthday and the experience was one that is missing in a lot of online transactions, Easy to order , great choices, personalisation,good communication and a delivery time as promised...very grateful,it saved me a lot of hassle going around different shops looking for what I needed .Recommended....
Memorial balloons
Ordered some balloons from this site for the first time.will definitely use again.they were beautiful.delivered right on time and well packed.
Thank you balloon monkey
Arrived on time but balloons missing some puff
Arrived on time, but one of the balloons is a bit anaemic and could do with some more helium in it - it looks like it's been blown up and left for days before being sent out. My 6 year old won't be bothered but I am, for the amount I've paid.
Update 9th July - I've recieved an apology and offered a refund for the under - inflated balloon. The quick resolution is appreciated.
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