Avensure Ltd Anmeldelser 1 736

TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

We started using Avensure in January 2026 and the support for us has been invaluable. Our company grew quickly and with treble the previous number of employees we felt the need to seek HR and H&S con... Vis mer

Vurdert til 5 av 5 stjerner

Start to finish quick and effective. Our dedicated advisor was quick to reply and reassure we were on the right track. Very professional and top quality. Made a difficult situation a lot easier with... Vis mer

Vurdert til 5 av 5 stjerner

We were a bit sceptical when we joined Avensure but we are happy we did. We have now been with them for over 3 years. With our company growing Avensure has been a big help with HR paperwork a... Vis mer

Vurdert til 5 av 5 stjerner

Avensure have been great from the beginning. The service provided is always so prompt and helpful. Our experience with David Fair, Claire Tarpey and Kirsty Sy in particular has been fantastic. They... Vis mer

Informasjon om virksomheten

  1. Advokattjenester
  2. Arbeidsrettsadvokat
  3. Personalkonsulentvirksomhet

Skrevet av virksomheten

At Avensure we work hard for our customers supporting them in HR, Employment Law, and Health & Safety, and these efforts have been recognised with the awards that we have won. We provide our clients with a complete service offering advice and guidance, training, taking preventative measures, as well as contractual implementation. By looking at some of the Avensure reviews, you will see what our customers think of us and the way that we help to ensure that they are fully compliant with Health & Safety and employment law. Here at Avensure, we know just how important our team members and advisors are, which is why we invest a lot of time, effort, and money to ensure we have the highest skilled advisors within our industry. Looking at some of the Avensure service reviews you will see how many businesses appreciate the service that we provide, and when there are Avensure complaints, we use these as tools to refine and improve the service that we offer to all our customers. An Avensure comparison between other companies that provide a similar service will show that we are well regarded within our industry, not only from our peers but also by our customers. If you lack knowledge in critical areas such as HR, Health & Safety, or Employment Law and need professional advice to ensure that your company is compliant with current legislation, contact us today and let us help you grow and nurture your business.


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 63 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

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Vurdert til 4 av 5 stjerner

I am very pleased with the quality of…

I am very pleased with the quality of service provided, especially by Sheamus M., who always responds promptly and takes action quickly. His professionalism and dedication truly stand out. Highly recommended!

9. oktober 2025
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Thank you Jess. I'm delighted to hear that Sheamus's dedication, professionalism and responsiveness have stood out to you.

Vurdert til 5 av 5 stjerner

Very Helpful Staff

Aislinn Browne was very responisve and helpful

9. oktober 2025
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Thank you Kelly, I'm pleased Aislinn has been a help for you.

Vurdert til 5 av 5 stjerner

Avensure has helped with expanding our…

Avensure has helped with expanding our HR knowledge, we have gone to them for further advice with a couple of issues and they both clarified and supported our response to the issue

1. juli 2025
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Thank you Teresa. I'm glad to hear that our team has been able to clarify and support you while expanding your HR knowledge.

Vurdert til 5 av 5 stjerner

I’ve been working with Jay and I…

I’ve been working with Jay and I couldn’t be happier with the service. Having a designated advisor makes such a difference — it feels personal and tailored to my situation. Jay always provides clear, constructive advice and takes the time to explain things properly.

What really stands out is how responsive he is — he always picks up the phone, no matter how many times I call, and replies to emails straight away. It’s reassuring to know that support is there whenever I need it. I can genuinely see the value in the service and would highly recommend!

6. oktober 2025
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Thank you for such a great review. I'm so pleased to hear that Jay's clear advice and responsiveness have made such a positive difference for you.

Vurdert til 5 av 5 stjerner

5 star service as alway

You always get a speedy response and they people are very helpful and at the end of the phone when ever you need them.

8. oktober 2025
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Thank you Lisa. We really appreciate taking the time to write a review for us.

Vurdert til 5 av 5 stjerner

Jay from Avensure is fantastic

Jay has been truly exceptional in helping me navigate a particularly challenging situation. I only have positive words to say about this company - very highly recommended

6. oktober 2025
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Thank you for your review Joanna. I'm glad to hear that Jay’s support helped you navigate a challenging situation.

Vurdert til 5 av 5 stjerner

highly recommend Avensure

From start to finish, the service from the Avensure team was truly professional. They went above and beyond to ensure everything was handled smoothly and correctly. Communication was clear, support was thorough, and their expertise made a real difference in dealing with our employee matter.

I’d highly recommend Avensure to any business looking for reliable and professional HR support.

5. oktober 2025
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Thank you Lucy. It's great to hear that you've felt supported by our services.

Vurdert til 5 av 5 stjerner

Avensure and Jay Dooley Recommendation

Jay Dooley has been working with us to handle a very difficult, and evolving, employee situation.
His support, and guidance has been invaluable in reaching a satisfactory conclusion. Thank you, Jay.
I have no hesitation in recommending Jay, and Avensure to others.

3. oktober 2025
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Thank you for sharing your experience of our services. I'm pleased to hear that Jay’s guidance was invaluable in navigating a challenging situation.

Vurdert til 5 av 5 stjerner

Excellent service by Gemma

Excellent service by Gemma - our Accountants initially recommended Avensure as they had a cause to employ their services. We are a small business, cannot afford a full time HR Advisor. Avensure are the next best solution. You are given a dedicated advisor from start to finish for each query, eliminating the need to keep repeating your case, we have always received very prompt guidance either by telephone or email or both if need be every step of the way. Draft minutes, letters and advice well ahead of the next stage all prove invaluable and is so reassuring to know you are legally meeting all of the required standards. Avensure have updated all of our Statement of Particulars and Employee Handbooks - we would highly recommend them and also puts our company at ease knowing we have the expertise behind us.

12. september 2025
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Thank you for your detailed review Jayne. I'm so glad to hear that Gemma has been able to provide prompt, practical, and reassuring support across your HR needs. It’s great to know that having a dedicated adviser has made the process easier and given you confidence that your business is fully compliant.

Vurdert til 5 av 5 stjerner

Adam from Avensure has been great

Alfie Hand from Avensure has been great!
Always really helpful, particle & friendly advice!
Thank you Alfie Hand

2. oktober 2025
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Thank you for your kind words Connie. I'm thrilled to hear Alfie has been helpful and provided practical and friendly advice.

Vurdert til 5 av 5 stjerner

I have been using the services of…

I have been using the services of Avensure for almost a year now and highly recommend them. As a small business owner their expertise and guidance is so valuable to me. They are both professional and friendly.
My dedicated advisor Sheamus Mayall provides prompt and efficient support, and has time to listen and help me through my concerns. His manner is very professional, knowledgeable yet still has the human touch to help through any situation. I highly recommend Avensure to anyone considering their services.

1. oktober 2025
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Thank you for your thoughtful feedback. I'm delighted to hear that Sheamus has been able to provide both professional and supportive guidance, and that our services have been valuable to you as a small business owner.

Vurdert til 5 av 5 stjerner

Professional, efficient and responsive service, highly recommended

Avensure has been very helpful from reviewing our agreement, staff handbook, to staff issues with sickness policy, mental health issues etc. The designated consultant has been very efficient and responsive when dealing with our enquiries, as well as following up enquiries. A highly recommended service to most employers.

1. oktober 2025
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Thank you for taking the time to write us a review Nong. I'm really pleased to hear that your consultant has been responsive and efficient across a range of HR matters.

Vurdert til 5 av 5 stjerner

Great Service

I’ve found the service from Avensure to be consistently supportive and reliable. Having a designated advisor, in my case, Jay Dooley, has been a real benefit. It makes a big difference to speak with someone who knows our business and can provide advice that’s specific to our needs, rather than general guidance.

Jay’s advice is always clear, well-informed, and practical, and I appreciate the way he communicates, it’s constructive, collaborative, and easy to understand. I feel confident knowing I have access to expert support when I need it, and overall, I see strong value in the service Avensure provides.

1. oktober 2025
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Thank you for your feedback Kat. I'm delighted to hear that you've found Jay's support to be clear, practical and tailored to your business' needs. Having that consistent relationship with a dedicated advisor is exactly what we aim for, so it's great to know it's made a real difference for you.

Vurdert til 5 av 5 stjerner

Sheamus Mayall was very friendly and…

Sheamus Mayall was very friendly and helpful which is great when you're dealing with stressful workplace situations. He was able to tailor the advice based on evolving situations and got back to me promptly each time.

23. september 2025
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Thank you Danny. I'm so pleased to hear that Sheamus has been helpful in stressful situations.

Vurdert til 1 av 5 stjerner

£19,320 for Nothing

When signing up a contract and if you are a SMALL business specially in CARE sector , absolutely careful on signing up ROGUE contracts. In my experience Avensure will simply turn its back within few days once DD is set up. They only wanted to stay in competition , They are not specialised in many sectors to give you advice or back you up when there is a need as they pretend to be.

If you are a small Business owner like me it is difficult enough of your choices and I would stringily suggest true and honest feedbacks , You will only know the true face of the ROGUE firms when you in need of help. have a good read through of my review before making your decision.
I was asked to provide good review when I was joined. Avensure has since signed second contract with us for the same exact services.Charging us £322 per month for a small business with 7 staffs for yrs. Total value is £19,320 and this is what we get.
1. You will get a google searched Document for your Health & safety
2. You will be told that they no longer deal with your type of business & still pay them £19,320
3. You will be told to find alternate support for business in Retail, care, clothing, convenience & prooerty I am not sure what sector they can provide the services.
4. There will be a receptionist who will be your consultant basically will tell you to refer Google or chat GPT.
5. You can ask so many Qs they will say sorry we cannot advice anything about your business.
6. Signing up with avensure for probably at higher cost than what I am paying , then you also need to pay someone else to do the actual service . Avensure will NOT serve you any such a service you look for.
7. Their staffs are very confrontational when you Qs them
We have sent them 39 email to release from contract ,

I think they will be soon take money and run away .

28. september 2025
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UPDATE
Dear Sir,

The business you registered with us is not recorded as operating within the care sector. Therefore our advisers would not give care-sector guidance, as doing so would risk providing inaccurate or unsafe advice. We can only advise based on the sector a client formally registers and contracts with us for.

A member of our team is currently in contact with you to work through the remaining concerns and ensure you understand exactly what support your plan includes.

Regards,
Avensure

---------------------------------------
Dear Sir,

Following our investigation, we can confirm the following:

Documentation;
We hold a substantial library of master documents covering thousands of employment law, HR, and health & safety scenarios. In addition, our in-house solicitors and H&S experts produce bespoke documentation for our many clients. It is therefore not correct or necessary for us to obtain documents from any other sources. We reject this false accusation.

Sector Expertise;
Avensure supports organisations across a wide range of industries, including retail. One of our key strengths is tailoring our services to the specific needs of different sectors. Having reviewed this matter, we can find no evidence that the comments you have suggested were made to you.

Advisory Team;
Our advice team members are recognised for their expertise and experience. We operate a rigorous recruitment and selection process to ensure this. To suggest that our advisers are “receptionists” is both inaccurate and offensive.

24/7 Advice Line;
Our client advice line handles thousands of calls each week. Again, we can find no evidence that you were advised otherwise.

Contractual Obligations;
You willingly entered into a contract with Avensure for the provision of professional services. Whilst we regret if your circumstances have since changed, this does not negate your contractual obligations. We can find no evidence that our service has fallen below the high standards we maintain.

Attempts to Terminate the Contract;
We note your repeated attempts to pressure us into terminating your contract, including sending 39 emails and posting negative commentary on social media. This will not alter the contractual position. Our service involves significant time and resources at the outset of the contract when preparing documentation for you. As such, costs are recovered over the course of the agreement, which is why the contract must be upheld.

Regards,
Avensure

---------------------------------------
Dear Sir

Thank you for providing your feedback. As all communications are recorded we are currently investigating this matter and will revert at our earliest with our findings.

Regards
Avensure

Vurdert til 5 av 5 stjerner

Outstanding Service and Professionalism from Avesure

U&I Care joined Avesure in January 2025 and since then we have been consistently impressed by the organisations professionalism and proactive approach.

Having a dedicated team that takes the time to understand our business, our culture and our goals has been refreshing.

A special mention goes to Claire Tarpey (HR Documentation), who has been exceptional throughout. Claire’s attention to detail, responsiveness and expertise have been pivotal in setting up our contracts and creating a bespoke staff handbook tailored to our needs.

Everything was completed efficiently and on time, with clear and seamless communication at every stage.

It’s rare to work with a company that combines genuine care with such high standards of professionalism. Thank you, Avesure, for your ongoing support…..we look forward to continuing our partnership.

25. september 2025
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Thank you for such a detailed review Sarju, we really appreciate it. I'm delighted to hear that our team has provided professional support and that Claire's expertise made such a positive impact on your documentation. We look forward to supporting you in the future.

Vurdert til 5 av 5 stjerner

Amanda and the team provided swift…

Amanda and the team provided swift guidance with clear and useful insight into the process.

17. september 2025
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Thank you Kirsty. I'm pleased to hear that Amanda and the team provided you with guidance that was quick and clear.

Vurdert til 5 av 5 stjerner

Amanda is brilliant

Amanda is brilliant, always available, follows up in writing and always gives me the confidence I need to take on any issue that may arise

22. september 2025
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Thank you for your kind words Daniel. I'm glad to hear that Amanda's support gives you the confidence you need to handle any issues that come up.

Vurdert til 3 av 5 stjerner

ACE review of our HR services.

Hi.

Unsure about experience with Avensure at the moment as over the last year or so its been a bit hit and miss with advice and answers.

lately I have had good communications with our advisor which is good but overall its been 3 stars.

We are looking once our contract is up at looking at other options when it comes to our HR.

Thanks.

Steve Reed.

ACE.

24. september 2025
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Svar fra Avensure Ltd

Dear Sir,

Thank you for your feedback. Your comments have been noted and raised with management. It's absolutely imperative to us that all our clients feel as though they are receiving a first class service and we will do our utmost to ensure this is provided.

Regards
Avensure

Vurdert til 5 av 5 stjerner

Grievance

ALFIE OUR ADVISIOR WAS REALLY RESPONSIVE .
HE WAS ALSO VERY ACCOMADATING TO OUR NEEDS .
WE WERE VERY HAPPY WITH THE ADVICE GIVEN BY HIM AND HAPPY WITH THE OUTCOME .

7. august 2025
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Thank you for your feedback Patrick. I'm delighted to hear that Alfie was responsive and accommodating to your needs.

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