Avalon Waterways Anmeldelser 

I would have loved to have posted a review of my experience but I won’t get the chance. This review is on customer service and not my actual experience.
Please purchase travel insurance as their policy for cancellation is strict. I had an accident 2 months prior to a sold out sailing, where I needed surgery and rehabilitation. We were only looking to rebook the exact itinerary a few months away but were denied. It is unfortunate because we will not consider them in the future.

I looked at river cruises for at least three years and just couldn’t make a decision to purchase. I think what held me back was the cost for a single person and the worry of would it be like the larger cruises where nobody talks to you.

I finally booked in March for the Romantic Rhine, Basel to Amsterdam . The single supplement waiver was what made the decision for me. I’m actually just finishing my trip now and want to share my thoughts.

I flew to Zurich wondering how the transfer to ship would take place. I spent one night in Zurich and after breakfast Avalon had a representative at the hotel who explained a few things and transferred us to a bus. We entered the ship without ever touching luggage and were greeted by friendly staff. Rooms were ready at 4pm and when I entered mine my luggage was waiting for me.

My room is very comfortable and always clean. The staff are excellent. The excursions are plentiful and there is something for everyone. The food has been good with lots of choices. There was one meal I did not like and I was immediately offered another choice. Apart from breakfast,lunch and dinner there is afternoon tea and happy hour. Water stations are around the ship and the lime mint water is amazing as are the cookies. I’ve made lots of friends with the other passengers and as a single person have never felt awkward.

I think this is a great way to see a lot without the 2000 people who take the larger cruise ships. I will definitely look to book another trip with Avalon. Janette Forbes

We were so taken care of! The food was amazing. Ship excursions we very organized.Would Love to do another trip. This was our first river cruse, Ship was so clean, Crew members all felt like family. Thank You Avalon.

As expected, the ship was immaculate and the crew was extremely professional. They take care of EVERYTHING!
The main difference between our previous cruise with Avalon and this one was the removal of the dress code for dinner. We were surprised/discouraged to see jeans and shorts in the dining room at dinner, when presented with a delightful upscale menu hosted by extremely competent and knowledgeable servers.

The crew, the itinerary and the cruise director were all great

Our river cruise on the Danube Westbound was magnificent! Our room was luxurious with wall to ceiling windows. The staff was exceptional, from the cruise director to housekeeping, everyone was extremely helpful and very friendly. The food was beyond delicious. Entertainment was provided every night from Walz dancing to 60’s music. The tour guides at the various ports were well organized and highly informed.

A very memorable trip!

Beautiful ship, friendly staff, nice rooms. Enjoyed most of the excursions but expected more from dinners. The rest of the meals were good.

Our trip on Avalon was our second trip. We have traveled on the Rhine and Danube rivers with them. Both times the destinations chosen were wonderful. The staff went out of their way to make us feel welcome.

I cannot recommend Avalon any more strongly! Our cruise exceeded EVERY expectation. The staff, the food, the tours, our suite were all absolutely amazing

This was my first river boat cruise. I'm so glad I chose Avalon! I went with a dear friend. We each had our own cabins due to the "solo supplement waiver" for our Rhine River cruise.
Avalon was first class all the way. Lovely, spacious rooms, superior dining and wonderful excursions. We loved the hospitality and thoughtfulness of the crew. Everyone from room attendants to wait staff made the trip memorable. We had so much fun! We were so impressed, we already booked another Avalon River Cruise for 2026!

The staff and especially Cruise Director, Tony, made the entire experience an exceptional journey. Each day, Tony gave us detailed information about disembarkation, tours and ship activities. The waiters and staff consistently greeted us morning, afternoon, and evening with grace, smiles and concern about making our trip one that we will always remember.

Great crew, wonderful accommodations, fantastic food and included tours, and good evening entertainment.

We continue to enjoy Avalon cruises. Don’t think we could ask for a better experience. Boats are always in excellent shape and the food is wonderful.

I’ve never been on a trip that was perfect from start to finish, until now with our Danube Dreams trip in June. Avalon is so well organized and professional. From our booking agent, to our airport transport valet it was just perfect. I adored our table attendant Zorco. All staff were courteous and helpful and went above and beyond to make our cruising experience an enjoyable one

Everything was perfect from housekeeping to the Captain!

This was our fourth Avalon cruise, I believe, and if we’re lucky it will not be our last. We love this particular company, everything about the experience is comfortable, delightful, and fun. The food is always good, the shore excursions are just right, the crew are amazing from start to finish. 100% recommend.

Staff was more than accommodating and attentive. The river ship was clean and modern. There were empty cabins but my travel companions, nor myself, were offered an upgrade. Neither as a free upgrade nor an update with a modest price increase.

The ship’s crew were masterful going through the many lock both daytime and evening.

I know the chef and his staff work very very hard . All there efforts are mastered in more than close quarters. I did find the food somewhat bland and unimaginative. This should not reflect on their skill level or dedications to their craft.

Great food, Great riverboat, incredible staff, great excursions ... nothing could have been better.

The Douro is perhaps the most beautiful river in all of Europe, and the Avalon Alegria is a fabulous way to experience it.

First river cruise and it was fabulous. I have recommended it to several friends.
Accommodations were very nice, staff was outstanding and the food was great. Excursions were well organized and glad we added on to our trip.