I turned to them when I needed help in locating help with finding a care home for my mother. Within 24 hours, I started receiving calls from excellent care homes in the area, and within a week fou... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
I turned to them when I needed help in locating help with finding a care home for my mother. Within 24 hours, I started receiving calls from excellent care homes in the area, and within a week fou... Vis mer
Selskapet har svart
I placed a request in Autumna abd they were extremely resourceful and offered various options and could reacted wert efficient and prompt manner 🙏 thank you
Selskapet har svart
I was pleased with the response l received from Autumna. I was contacted by several institutions very quickly. In the end we decided against respite care and thought we would manage as a family, but w... Vis mer
Selskapet har svart
I can't thank Debbie enough for her phone call at 5.45 last night - I wasn't expecting a call back that quickly. She listened magnificently to my query and gave me reassurance and calm, sensible advi... Vis mer
Selskapet har svart
Find the right Elderly Care with Free Expert Advice and the most detailed searchable Directory of Care Homes, Nursing Homes, and Homecare services in the UK.
Park House, 89 Warwick Park, TN2 5ET, Tunbridge Wells, Storbritannia
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 50 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Absolutely fantastic website and after service. Any one looking for a care home should use Autumna

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They managed to get me a lot of responses from local care homes

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They found the information I needed almost immediately. Gold star.

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Having a list of local care homes and availability prices very helpful 😀

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I contacted Autumna after seeing them on line when I looked up cares as I'm not happy with the ones social services have given me they responded quickly to my request for information asked all the right questions with no pressure for an answer and the reviews are good too

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Great experience, easy to use, great information and support if required. No forceful sales team or

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Keeping in touch is nice to know someone cares

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Kept in touch with new properties and extend the geographical area

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I filled in Autumna's enquiry form on line and got a response within minutes. They provided a list of six care homes in our area. I contacted two, one was full and was for dementia patients only but the other had a vacancy and we arranged a visit.

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All the relevant information was in one place and easily accessible. Using the contact details I received responses and arranged visits quickly to suit me and my patents. The support and follow up, after my initial enquiry. Was very good and helpful.

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Autumna listened to me and my requirements and came up with good suggestions. Friendly follow-ups offered further help.

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Roni was incredibly kind when helping me explore care options for a loved one, taking the time to send me very thorough emails with all the information we'd discussed and more. Her knowledge was invaluable. Thank you, Roni!

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Following my contact with Autumna l received relevant information from a number of organisations dealing with retirement properties. Some of them l would not have thought to contact myself

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Excellent independent source of advice - they cannot solve all your problems as the area of residential/ nursing care and social care in general is a mess - but they can help you navigate it. My mother into one of the homes that they made me aware of. I'd seen some on their list and been unimpressed but did not know about this one and they've been brilliant with my mother (who can be quite challenging). Thanks.

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When a relative needed help there seemed to be so many companies to look at. By using Autumna, they quickly provided a shortlist, in our area, offering hourly rates. I considered 4 of the companies online, leading to meeting 2 of them. Our favourite was appointed in just a week.

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My Wife’s health is going through a bad phase and my time is taken up with looking after her. As soon as the situation improves I will contact you. Thanks for your patience.

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Just the fact that you keep in touch with any changes and news,thank you.

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Very helpful with sending us information and following up.

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I searched for care homes in my locality and was pleasantly surprised by tge amount of detail provided for each care home together with a short list which was particularly useful in view of tge number of homes in the full list.

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I was looking for help in finding a Care Home and I used Autumna. They responded quickly to my enquiry. Looking for a Care Home is a difficult process and one that needs to be taken slowly and carefully. Autumna were helpful but not at all pushy. I am not at all certain now what radius/distance I selected. Not all the suggested Homes were suitable because of this - so think about how far you are prepared to travel to see your loved one - there and back. 10-15 miles may not seem much but when you double it to get back home - that's a fair distance and time. We learn as we go along - check out the status: residential or nursing, nhs funded, weekly costs, whether they require a deposit, a set monthly "allowance" for extras costs (hair, chiropody etc..). Talk to people you know, they may be able to recommend a Care Home - or the reverse.

Svar fra Autumna
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.