Absolutely shocking customer service from Vodafone. I’ve contacted them over 10 times because the tracker on my Ferrari still doesn’t work. Despite countless phone calls, no one has been able to res... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Had a phone call while driving my car with a movement alert, as the battery had died in the bluetooth sensor. OK, so that's down to me. An automated system on the phone asks if you want alerts suspend... Vis mer
Selskapet har svart
I had problems on the tracker in a new car. Whilst getting in touch with someone at Automotive Vodafone. Com by phone was a frustrating 30 mins on hold. Once through the service given by Chloe was out... Vis mer
Selskapet har svart
Avoid avoid avoid!! Terrible tracker. The app is hours out of date which is not helpful when you are trying too keep your Porsche safe. The latest update allows you to change colours of the app et... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Vodafone Automotive, part of Vodafone Business, is a global leader in in-car telematics and vehicle safety services. With over 600 employees, it provides cutting-edge solutions such as emergency calls, stolen vehicle recovery, usage-based services, and driving behavior scoring for insurance companies, as well as comprehensive fleet management solutions. In 2025, Vodafone Automotive celebrates 50 years of experience in security, safety, and data management, which enable it to offer enriched data insights and analytics for mobility stakeholders. Its vehicle components – from hardware design and manufacturing to network and telematics architecture – are developed and delivered internally. The 24/7 security and safety service infrastructure, consisting of Secure Operating Centres (SOC), covers over 50 markets globally.
Kontaktopplysninger
Italia
- automotive.vodafone.com
2,1
Under middels
29 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 54 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Solid hardware
Solid hardware, and none of the battery drain issues I've had in the past with other systems.
21. januar 2026
Anmeldelse skrevet uten oppfordring
Matthew Baker at Vodafone Automotive…
Matthew Baker at Vodafone Automotive was absolutely awesome.
In honesty, I’ve only ever had terrible experiences with Vodafone as a company, but Matthew was so brilliant that I totally forgave all previous misgivings (which is saying a lot) and subscribed again. Matthew should be rewarded for his kindness, understanding, professionalism and enthusiasm. He is an absolute credit to your company.
20. januar 2026
Anmeldelse skrevet uten oppfordring
Dreadful customer service Waited 21 minutes together through to…
Waited 21 minutes together through to their customer service e team ! Nkn peak time 3 pm in the afternoon. Then whilst resetting security fobs the operator finished the call! I have no idea if my car is covered no one phoned back. I called to be confronted with you are call number 5 ...I have e mailed them.
19. januar 2026
Anmeldelse skrevet uten oppfordring
Vodaphone vehicle tracker…
When I changed from one car to another Vodaphone refused to credit any of my existing contract to the new car
I had 10 months to run on my contract so I lost best part of 1 year subscription and was asked for another year’s payment
The call call centre took 1/2 hour to answer and the operator was not interested
I would never recommend this company
3. desember 2025
Anmeldelse skrevet uten oppfordring
Absolute rubbish
I’m not exactly sure what they are supposed to be doing. This is a total waste of money. The number is constantly ringing if you accidentally forget your fob but there is nobody there when you answer and it carries on ringing and ringing. Eventually saying it’s turned off for the day. What an absolute joke.
7. november 2025
Anmeldelse skrevet uten oppfordring
This company are awful they never…
This company are awful they never return calls when they say and just do not care. They changed my reg number (without any notification from me) and had the wrong reg number on file for 4 months they do want to investigate why they changed it and said “its correct now” but for how long
4. november 2025
Anmeldelse skrevet uten oppfordring
Unsure why Porsche use this service as…
Unsure why Porsche use this service as I've had nothing but trouble since subscribing. I keep getting emails and text messages saying my subscription has expired despite paying a 4 year subscription 2 weeks ago. Each time it leaves you wondering whether we are still covered and have to try to contact customer service. Then you get cut off and have to wait for another half an hour to talk to customer service again. I would not recommend this service
27. oktober 2025
Anmeldelse skrevet uten oppfordring
Shocking service
Shocking service , constant queues to get through, each time 10 minutes plus. Did get through and was cut off, no call back. Poor in every respect. Considering the brands they work with, this is an embarrassment
25. juni 2025
Anmeldelse skrevet uten oppfordring
Tracking Company based near Burnley recommended by Porsche
Customer service not interested gave me the email privacy.automotive @vodafone.com
They have not responded. Unless my vehicle is able to get from A to B without tracking there is something very wrong! I was totally locked out of the account.
Were they interested absolutely not. No excuses just responded no idea email the above.
Here is the question is the onus on the customer to provide a tracker for the insurance company which Vodafone My Connected are not providing?
I would think seriously before using this company based in Burnley.
26. mai 2025
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.